Sewer & Drain Medic
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Sewer & Drain Medic
As a veteran-owned septic company, we take pride in doing our work right the first time and treating our customers with the respect they deserve. We can use state-of-the-art camera inspections for residential and commercial septic systems so you can get a full idea of the condition of your septic system. We are so confident in our ability to diagnose and resolve septic issues that we have a no results, no charge policy. Call today to schedule your appointment!
Served areas
  • Castle Hayne, Leland, Hampstead, Burgaw, Holly Ridge, Sneads Ferry, Jacksonville, Wilmington
  • Also serving: Wrightsboro NC, Hightsville NC, Cape Fear NC, Sandy Creek NC, Winnabow NC
  • Serving the following counties: Pender County NC, New Hanover County NC, Brunswick County NC
Services
If you are looking for a septic company serving the Jacksonville, North Carolina area that has experience and will provide comprehensive septic services for your home and business, you have come to the right place. At Sewer & Drain Medic, we are the most trusted septic contractor in the area because we have always put our customers’ needs first.
Septic Systems One of our services is actually useful for both septic systems and those on a public sewer line. Our work to remove clogs and clean up sewage spills relates to both, since with a sewer hookup, you are responsible for the drain line from your home or business until it reaches the main line.
Septic Services We believe that you should be able to expect straightforward answers about the condition of your septic system and what it takes to keep it performing reliably. We will always take the time to address your concerns and provide advice about septic maintenance. We recommend an annual inspection so that any issues can be resolved while they are more manageable.
Septic Inspections When performing septic inspections, we’ll check every component to make sure it’s working properly. You may choose to schedule a septic inspection with our team before you sign the paperwork on a real estate purchase, or you could have us perform an inspection to provide as part of the sale of a property to another buyer.
Septic Repair We have the experience to resolve problems with any part of your septic system, including the septic tank, drain lines, and drain field. One of the techniques that we can use is high-pressure hydrojetting. This service is an environmentally friendly way to power away accumulated grease, soap scum buildup, and other blockages. If there is a problem with a drain line that is not a blockage, we can replace those areas.
Septic Pumping As for the right schedule for septic pumping, there are many different contributing factors. Your septic tank may need pumping every year, or it may be fine to stretch to 3, 4, or even 5 years between service. We recommend an annual inspection to be sure all is going well. Also, keep in mind that doing septic pumping more often than it needs to be done won’t hurt it in the least, but there are real dangers in waiting too long.
Videos
Septic Pumping and Repairs in Wilmington NC | The Sewer & Drain Medic
Septic Pumping and Repairs in Wilmington NC | The Sewer & Drain Medic
http://sewermedicnc.com/ For over 6 years, The Sewer & Drain Medic has been your family owned and operated septic, sewer and drain company. It is our mission to deliver what out competitors only promise. We provide honest answers and dependable and prompt service. Our plumbers provide commercial and residential sewer and septic services. Some of the services we provide are septic repair and pump outs, sewer system inspection and repairs, drain field repairs, drain line installation, clean effluent filters, sewer spill clean up and more! We give you a complimentary cost estimate. We are licensed and insured, license number 3956.
Reviews (18)
Brett Neville
Brett Neville
Aug 08, 2021
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5 STAR SERVICE - HIGHLY RECOMMENDED! I called The Sewer & Drain Medic to inspect a septic system on a home that my real estate client is in the process of purchasing. From the initial call, I could tell that Anthony was a real pro in his industry. He followed up yesterday to ensure that we (the buyers and myself) were still planning to meet at the home this morning and to remind them to bring their payment card for processing on site.

He instructed us to arrive 30 minutes after he did so that he could get the initial inspection out of the way prior to our arrival. With time being so valuable these days, I really appreciated this, as we wouldn't have to waste time watching him dig and inspect. This will be the first home that my buyers will live in that has a septic system, so they had some concerns and questions.

He took time to answer their questions and was very informative with best practices for septic systems, which will help them to better take care of their system and to mitigate future potential problems. Anthony was very personable and he will be my go-to recommendation when my real estate clients need septic inspections, maintenance, etc. I highly recommend Anthony with The Sewer and Drain Medic.
Gee Gee
Gee Gee
May 26, 2021
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This review is long overdue! This company was AMAZING and helped figure out what was going on with our septic. The gentleman then pulled a HUGE ROOT BALL and all the guts all with a smile on his face! Such good natured people who will work with you AND SHOW UP! Worked with another company who dismissed us repeatedly with figuring out our issue.! Thank you guys so much for all your work! I know the work was done months ago but I definitely wanted to leave a review. SUPPORT THIS BUSINESS!
Brian West
Brian West
May 24, 2021
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Anthony at The Sewer and Drain Medic provided exceptional service for my septic issues. The price quoted to pump the tank was very reasonable and what I paid at the time of service. He took the time to help me troubleshoot my issues and explain things in great detail without over charging. He genuinely seemed to have my best interest in mind. For any future issues I have, or tank pumping, he'll be the first person I call, no question.
Jonathan Mogollon
Jonathan Mogollon
Feb 10, 2021
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Wonderful experience dealing with Anthony. I called Anthony to inspect the septic system for a home I was purchasing and I am glad I ended choosing sew medic. Anthony was professional, genuine and truly passionate at what he does. He took the time to explain all the components to the system and recommended repairs to be made for the longevity of the system. You will not be disappointed! Don't waste time searching for the best company. This is it and priced fair.
V. M.
V. M.
Aug 25, 2020
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We had a septic backup a week ago, and had another company pump out out tank. One week later I was getting worried because there was standing water in the clean out line. Anthony asked me to send some pictures and explained what the issue was without charging me anything. Luckily we don't have an issue and thanks to Anthony I am not worried about the system. I will be using the sewer & drain medic for all my septic services. It's hard to find honest people like this these days.
Kyle Austin
Kyle Austin
Aug 09, 2020
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Very happy with service. Any issues or concerns were explained on great detail to ensure avoiding any issues down the line. Will use again.
N. Rocks
N. Rocks
Feb 09, 2020
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I don't typically write reviews, but I felt obligated to write a review for this business because of more than one positive experience with them. I've now "worked with" both Anthony and John. They're hard working, they understand their craft, and they're honest. They're also professional, on time, and fair with their pricing. Obviously, pricing is a scary thing when dealing with a septic system, but they properly anticipated the repair prior to performing it so what was quoted to me was what I paid.
Kara M.
Kara M.
Mar 28, 2019
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Anthony was great! He answered the phone on a weekend when no one else did. He gave great information about what to expect, what to do until he was able to come out and look at our septic, what the expected cost would be, etc. He was very polite and knowledgeable when he came to my home. Everything went well and my septic tank is in great condition. I would absolutely use this service again and tell others to use them as well.
Ashlee Davis
Ashlee Davis
Aug 09, 2018
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The guys at drain medic were amazing! They restored my septic tank for me for a very reasonable price, doing This they saved me thousands by not having to completely replace the whole system. They guaranteed the service for the next 3 years no problems. I had one problem with it on a Thursday afternoon going into a holiday weekend, they came out at no charge and fixed the problem that Saturday morning! So assuring knowing if we have a problem it will be fixed ASAP. I would recommend them to everyone having septic issues.
Mark B.
Mark B.
Mar 29, 2018
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During a basic tank pumping Anthony found that I had a two compartment tank. The lid to the front tank had been cemented shut-and never, ever serviced. He finally chiseled it open and was able to pump it-after fishing out about 30lbs of baby wipes and dental floss by hand. Any extra charges for all his hard work? Nope! A solid five stars!
Jeffrey T.
Jeffrey T.
Sep 25, 2017
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As a Realtor and home inspector I have recommended this company for almost a decade, service is unrushed and top notch every time. I recently used them to service my own septic system, great service once again. I make the same mistakes most homeowners do in the treatment of a septic system and after only 5 years my system was on the brink of failure, these guys cleared my mistakes and saved me thousands. Lesson #1, don't wait 5 years to service your septic system!
Candice Marshburn
Candice Marshburn
Jun 19, 2017
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Great service! Anthony was able to find the problem, flush out the pipes and pump our sewer! Great pricing and find ways to save you money! Highly recommend this company!
Don C.
Don C.
Oct 01, 2014
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Went very smooth! I had recently bought this property and wanted to be certain where all septic components were before I started laying out a new circular drive. I called one day and Anthony gave me a verbal quote and we agreed to meet the following morning at 8:30. He arrived on time and located all the components very quickly with my 1999 septic permit printout and his probe tool.

He then dug up and uncovered all 3 concrete lids. He pumped, cleaned the effluent filter and then located and verified that drain field was gravel instead of the cheaper Styrofoam. He also explained that my tank was "traffic rated" which was good news. He also suggested that I might want to removed one Bradford pear near my drain field. I will call them again for any septic needs and could have saved myself some money had I used them pre-purchase for the septic inspection instead of another realtor recommended provider. I had him to leave the lids free of dirt so I could "mark" with some scrap bricks flush to ground to permanently locate. 100% positive experience and fair price.
Pat B.
Pat B.
Jul 17, 2014
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We have a venting issue with our septic we are aware of and are getting fixed but I also had a concern about another potential issue with the Septic so called and they picked up the phone. I spoke with a very knowledgeable gentlemen for at least 15 minutes described my concern, he asked some other questions to get an understanding of the issue and he stated he really did not think we have an issue and once the venting issue is resolved we should be all set, but if not to give him a call back and he would be happy to come out. He did not have to take the time to explain and listen to my concerns but did. I don't need it pumped right now, but when I do I will having them pump my system.
War Holt
War Holt
Jan 21, 2014
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Sewer & Drain Medic is Great! They came out diagnosed my problem in no time flat and shed light on how a septic system works. The equipment used was in great condition clean and well cared for. If your septic system is having trouble these guys are the ones to call.
Brandon R.
Brandon R.
Jun 16, 2013
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Was very forthcoming with potential problems and costs to repair them. I did not buy the property so the work was never done.
William H.
William H.
Sep 01, 2012
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We had water flooding the garage from the sink there backing up when the washing machine was emptying. Zak Killmon came right away even though it was a Saturday and he stayed until the problem was resolved. He was courteous and professional at all times. The fee was very reasonble considering the time and effort it took to resolve the problem.
Penny M.
Penny M.
Jun 21, 2012
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We were told by others that the entire yard would need dug up and the tank replaced. Only the tank area of the yard had to be opened up to clear out the roots, the rest of the yard was left alone except for some small areas where they inserted the machine to clear the distribution lines. It was an amazing process - it took from 8am until about 2 pm and it saved us nearly $4000!

Definitely call John before you let anyone else tell you the entire system needs replaced. He knows what he's talking about - he used to build and maintain entire municipal waste water systems. He and his guys are friendly, thorough and really proud of the good work they do. I will recommend them to my fellow landlords and real estate investors. We take our referrals very seriously and I will have no hesitation to recommend these guys to my colleagues.