Restorative Pros Inc.
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Putting Today's Disasters into the Past
Restorative Pros Inc.
At Restorative Pros Inc., we know that, if your home or business in Orlando, Florida or surrounding areas has experienced a fire, flood, sewage backup, or storm damage, time is of the essence. While some restoration services companies might have a 24-hour answering service, we go one step further and have an actual technician at your door day or night to begin the process of returning your property to its pre-damaged condition.

We demonstrate our compassion for those who need restoration services by being happy to bill the insurance company directly. We also have an in-house financing option. You deserve the best, and with our more than 20 years of experience, we believe that we are your best choice.
Served areas
  • Counties: Orange, Osceola, Seminole, Volusia, Brevard
  • Cities: Kissimmee, Oviedo, Sanford, Titusville, Orlando, Cocoa, and the surrounding areas.
Services
Mold Removal At Restorative Pros Inc., we offer mold removal services that will give you peace of mind that your household won’t experience respiratory issues based on this potentially harmful allergen.
Water Damage You don’t have to take our word for it that we are a reliable source for water damage services. We are ranked an A+ for reputation and professionalism by Expertise as one of the top 13 water damage restoration services. We also met their criteria for availability, qualifications, and experience.
Fire & Smoke Damage One of the most complex disasters to deal with is fire. Fire & smoke damage isn’t the entire story. There is often water damage due to firefighters’ efforts as well. You need an experienced team who pays attention to all types of damage to get your home or business as good as new in a timely manner. At Restorative Pros Inc., we have the experience, the appropriate certifications, and the dedication to our customers to get you to the other side after a fire has caused damage.
Restoration Services We have more than 20 years of experience with restoration services and using specialized equipment and proven techniques to take your home or business back to pre-loss condition. We will be there for you every step of the way to ensure your stress is kept to a minimum during a difficult situation.
People
Carlos Medina Jr
Carlos Medina Jr
Founder & Owner
I am first a husband, father, and grandfather. To me, God and family are the most important aspects of my life. Coming from the inner city and understanding the struggle of being a Latino man in the United States, I decided to further my education and pursue entrepreneurship to provide a better future for my ever-growing family, starting my first business at the young age of 17. I am currently the founder and owner of Restorative Pros Inc., established in 2011. I have been in the restoration industry for over 15 years and currently work alongside my wife to empower women to break both racial and gender barriers within the industry. I am proof that with hard work and determination, anything is possible!
Crystal
Crystal
President & Managing Partner
After seeing my mother migrate to the United States and struggle as a Latina woman to raise two girls on her own, I knew at an early age that I wanted to work for myself to build something from the ground that would encompass my personality, professionalism, and desire to succeed. After following the traditional path of college and working in the service industry for over 14 years, I decided the best way to achieve my goal of success was to pursue entrepreneurship. My extensive experience has allowed me to bring a fresh perspective as president and CEO of several different companies, including Restorative Pros Inc.
Reviews (25)
Sharda Sharma
Sharda Sharma
Jun 20, 2022
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We had a leak in our bathroom that made it way on the ceiling of our garage. Fortunately, Roberto from Restorative Pros found the problem early! This company has been a pleasure to work with, they were professional, caring and honest. Roberto was our technician. He was here from day 1. He is genuinely caring, honest and attentive! Kaitlyn was prompt with keeping us informed.

Mark was kind with a great sense of humor. The entire team at Restorative Pros has been amazing and they help make this process stress free. I would definitely recommend this company to anyone who is looking for a company that truly care about customers.
Diane Cuff
Diane Cuff
May 02, 2022
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I would highly recommend using Restorative Pros. This team quickly responded to my water leak, to mitigate damages. Everyone on the team was super friendly and professional. They took the time to answer all of my questions and helped ensure everything was documented for my insurance claim. It was super convenient to have a company that handled water damage, drying and dehumidification, and reconstruction.
Luciane Marcus
Luciane Marcus
May 01, 2022
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Restorative Pros (Oviedo) was a pleasure to work with. Robert took all the stress out of a stressful situation with his professionalism, expertise and kindness, he even came out to my house on a Sunday! Pricing was excellent. Recommend them highly! Service: Mold mitigation
Ryan Wgfl
Ryan Wgfl
Dec 04, 2021
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We worked with Restorative Pros and had Joel and Ray out to conduct the cleanup of moisture in our shower wall cavity. The guys were friendly, accommodating and detailed with the job. We would definitely recommend them to others that need help with moisture problems. Service: Water damage-related cleanup & repair
Louise Kizer
Louise Kizer
Oct 23, 2021
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What a wonderful business and the service they provided was beyond exceptional. Ashley ran the communication end of things and she was incredible making sure everything ran smoothly. Roberto, Joel, Josh, Bradley and Tommy were so very professional.they were prompt, efficient and I must say they explained every single thing they were doing. I had no fears about the process they communicated very well and assured me that this whole ordeal would be painless.

I could not have been left in better hands. I am quite grateful. I have a bad leg and asked Joel to replace my ir filter, Joel got busy and forgo. He came back after leaving my house and replaced it. Something he did not need to do
Sara Caggiano
Sara Caggiano
Sep 12, 2021
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Due to a devastating pipe leak, restorative pros came out to fix my situation. Roberto and Mark and the dispatcher, Ashley, were all amazing. Communication was superb! The guys were always communicating about time, extremely clean and neat, and a pleasure to have in my house during this stressful situation. I would definitely recommend them to anyone.
Katie Portis
Katie Portis
Sep 05, 2021
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This is in response to an emergency we had during the holidays in which a spontaneous water leak caused a big change of plans since our kids were home from the Military. We were waterlogged in the attempts to try and vacuum the water up to no avail. I awakened and call our home warranty company after we found the source of the leak since the water we were standing in were hot.

After discovery we turned off the hot water tank. by then water had damaged three rooms. Robert Martinez came in and were so professional, knowledgeable, skillful and friendly. Mildew and mold was already forming and carpet were beginning to smell. They quickly after testing brought in blowers to place in the three rooms. He then explained to my husband what he would be doing. Robert Martinez and RPI is hereby given the highest grade possible for the quick response and professional work. Thank you very much. Sincerely, Zeke and Katie Newsome
Ewan Smith
Ewan Smith
Sep 04, 2021
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This is a great company. They took care of our issues right away and made the whole process pain free. Adam Shehata was amazing in fixing our water damage and explaining how things work along the way. Ashley handled all of the scheduling and was always ready to help. Great customer service! Service: Water damage-related cleanup & repair
Kelly Strohmeyer
Kelly Strohmeyer
Aug 12, 2021
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I appreciate how quickly restorative pros came out to help us with our issue. They made the process very streamlined and made me feel safe. The customer service was fantastic, everyone was so nice and professional. I highly recommend this company Services: Water damage-related mold removal, Water damage-related cleanup & repair
Whitney Brooke
Whitney Brooke
Jul 11, 2021
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A friend recommended Adam S. from Restorative Pros when our bathroom flooded and he has been THE best! He was here within a day, hooking up the equipment and walking us through the process. He is knowledgeable, patient and thorough. He is very easy to communicate with and responds quickly to calls. He even came back out when our insurance adjuster wanted a second look! He has been beyond helpful and that is very much appreciated! Thank you Adam! More referrals coming your way :
J. Mathews
J. Mathews
Jul 04, 2021
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Carlos and his crew are not only professional, communicative and clean, they are also compassionate! When my house was destroyed, it was Carlos and his team that kept me and my family positive, and the extra time they spent helping us through our insurance claim was the icing on the cake. I am very thankful my insurance company referred us to restorative pros, and of course I will be referring them! THANK YOU!
Sandee S.
Sandee S.
Feb 17, 2021
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I was sooooo sick from allergies I thought I would have to move out when we discovered thick mold in a seldom used closet. We got 3 bids and were most impressed with Restorative Pros and they were able to begin work immediately. After the first day's treatment I had huge relief. Adam Shenata was quick to our aid, professional, very careful with our belongings, friendly and totally thorough.

The drywall was removed, the area was thoroughly cleaned and sealed then fogged and I am 100% feeling better. They even covered the carpeted area with paper so as not to walk on our carpet with work boots. Couldn't be more pleased with their kind, professional immediate service!
Tom Regeski
Tom Regeski
Feb 11, 2021
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Absolutely outstanding work! This is the second time I've used Restorative Pros, and they delivered again without question. On time, responsive and they do exactly what they say they are going to do - explaining the process throughout. Best of all, they don't try to sell you something you don't need. HIGHLY Recommend! Service: Mold inspection
Liana Mejia
Liana Mejia
May 19, 2020
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If I can give this company 10 stars I would! Roberto and Joel was punctual, professional, and even took the time to educate me regarding my water damage. They were so patient and kind while I was still trying to figure out my situation and gather the proper documentation to process information. I was highly impressed, and would recommend them!
Kevin Nunez
Kevin Nunez
Feb 03, 2020
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Great people and great services! Appreciate Carlos and Crystal, the masterminds behind Restorative Pros, Inc.
Maria Salazar Murray
Maria Salazar Murray
Nov 01, 2019
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First, I want to send Carlos a HUGE Thank you! You single handed peeled me from my ceiling with your patience and calm attitude. Your non-visual assessment over the phone was spot on, which another Restoration company echoed when they were here this morning. I have contacted a cleaning company, who are coming Tuesday morning to clean my ducts, vents and surrounding area of the openings. I also contacted my regular A/C company to clean and service my A/Cs. I will be r. See more
Tom M.
Tom M.
Jul 31, 2019
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Carlos and his team were fantastic. Timely, responsive, great quality work. On time and on budget. Great experience.
Maureen Bass
Maureen Bass
May 03, 2019
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Restorative Pros Inc dried up the water in our home after Hurricane Irma. They were timely, responsive, professional, friendly, easy to deal with and got the job done. I hope I never need their services again, but I will call them if I do.
Carolyn Manton
Carolyn Manton
Mar 14, 2019
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After only owning our house for a year and a half, we found our house was loaded with mold. We were devastated. Joel and his team assured us they would be able to get rid of it. They were very professional, knowledgeable and caring. They treated us with respect and made us feel like family. After they finished removing the mold, we walked in and couldn't believe the job they did.

It was incredible. They removed everything that needed to be and took pictures of everything that they had to throw away. They even cleaned up the house. That was very impressive. Joel was always in contact with the insurance company and gave us updates when available. He tried to always keep us informed. We can't say enough about their service and would highly recommend them. We would definitely have them again if needed.
East Coast Travel
East Coast Travel
Mar 09, 2019
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Restorative Pros is not only Professional and Honest, but they care about their customers! Great company and Highly reccomend. Joel And Carlos are the best in the business.
Alfredo Lopez
Alfredo Lopez
Aug 31, 2018
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Amazing professional service! They responded immediately in my time of crisis and all my family's needs where met. I would definitely recommend them to all friends and family. Thanks Carlos!
David Bertucci
David Bertucci
Aug 16, 2018
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These guys are awesome! They are very responsive, and willing to answer questions to make the best out of an awful situation. I highly recommend them. They were quick to arrive, followed up frequently, and restored us back to new.
Christopher Furchert
Christopher Furchert
Jul 30, 2018
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These guys are super professional and do one heck of a job. The job was handled perfectly and promptly. I would definitely use them again in the future if i needed to. Hard to even get a call back from most companies these days. Thanks again restorative pros;
Jeremy Sisson
Jeremy Sisson
Dec 13, 2017
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They are a top-notch company and service provider. They were very professional, on time and were quick about their work. They were able to completely dry out a flooded kitchen, cabinetry and drywall in one of our rentals in only three days!
Linda Crockett McKenzie
Linda Crockett McKenzie
Dec 08, 2017
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Ok Miguel Rivera what an amazing job. thank you for your excellent service.