First Response Roofing AZ

I called and they called back. We're off to a good start and it only got better from here. Geoff shows up when he said, he was easy to talk with and trust. He gave me a great description of what was happening followed-up with photos showing me what he was telling me about the roof. I had 5 broken tiles, missing half the tile basically and a couple cracked that they fixed. Erica in the office handled the majority of my communication and she was clear and thorough; very easy to work with and understand. Garrett handled the roof and while I did not meet him as First Response handled it while I was at work without me having to be there--how awesome! but anyway, he did take pictures of the things he fixed and they were included in the report. Overall--excellent service, superb follow through and I would highly recommend doing business if repairs are needed for your roofing. I will be telling any of my neighbors.

They came to check my roof which needed absolutely nothing and they were honest about it. Really grateful for their honestly.

Their representative was on time and professional, and did my roof inspection. He even replaced a couple of broken tiles for me. No charge! Service: Roof inspection

I contacted First Response because a tenant advised that there was a leak in theur roof. Out of the 3 companies I called First Response was the only to answer as well as follow up with me. From the customer service from the office staff to the service and knowledge of the crew that fixed the roof were amazing! They explained everything in great detail as well as sent me a full report of everything written down and broken down by cost of each item used to fix the repair.

I know this is normal but I have never seen such a detailed report from a company! They also make paying online easy by emailing you the invoice and using a payment portal! They completed the job in only a few hours and now no more leaks through the roof! I will be using First Reaponse for all my roofing needs on all my properties!

I recently had my roof replaced in 2020 by a different company due to multiple water leaks. Earlier this year I noticed there were still leaks and asked for a warranty inspection/repair. The repair person arrived and claimed the leak was not coming from my roof, but from very small cracks in the wall. I sealed up the cracks and thought that was that. Well, earlier this week, during a fairly mild rain storm, the leak returned and that's when I contacted First Response Roofing. Geoff came out and did a VERY thorough investigation, and we determined that it was, in fact, the roof that was leaking. Geoff even isolated it to a specific section.

He also provided pics and video of where the leak was most likely originating. I'm now in the process of getting a warranty repair from the original roofing company. I've spent months trying to track down this pesky leak, and I'm very glad I contacted First Response. Geoff was very thorough and professional.

We had first response complete an overhaul of our large patio awning that was leaking and they did an excellent job! The quote process was efficient, clear and multiple options for repair/replacement were provided. The team was prompt and quick with their work and everything was explained me to both before and after the job was done. The price was excellent, a very low pressure, no nonsense process that was welcomed. We will be using first response for any roofing needs moving forward!

Excellent service from begining to end. very detailed, listened and sold me only what i needed. not pushy. their crew worked hard and cleaned up daily. i recommend using them. Service: Roof damage repair

We got three bids to have our roof repaired. First response was the only one who actually got ON the roof, took pictures and showed us what they said we needed. They arrived on time, worked hard, cleaned everything up when, they finished. We highly recommend them.