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Reimer Heating, Cooling & Plumbing, LLC
Reimer HVAC welcomes you to Rochester, NY, offering dependable HVAC and plumbing services. As a full-service company, we are dedicated to delivering exceptional heating, cooling, and plumbing solutions. Our seasoned professionals provide reliable service and comprehensive solutions for all your property's needs.
Details
  • Licensed
  • Insured
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments, Financing available
Services
In Rochester and Western New York, Reimer is your go-to local plumber. Our full-service plumbing team is prepared to help with all your home requirements, from thawing frozen pipes to clearing your shower drain. Our Rochester plumbers are available day or night to assist you, always providing upfront estimates.
Rochester's heating repair specialists are here at your service. Our experienced team can repair all types of heating systems, regardless of the manufacturer or brand. Whenever you need us, our heating repair experts will be there to help.
When your home becomes uncomfortably warm, take action immediately. Contact us for 24/7 air conditioning repair in Rochester, NY. Our repair team is available day or night, offering friendly and reliable service, with expertise in addressing air conditioner issues of any make or model.
We take pride in delivering top-notch services at Reimer, characterized by superior craftsmanship, professionalism, and a customer-centric approach. Our certified electricians are equipped with the knowledge and expertise to handle a wide array of electrical tasks. They receive ongoing training to stay up-to-date with the latest industry standards and techniques, all aimed at ensuring your complete satisfaction.
Reviews (30)
Trev Dev
Trev Dev
Oct 20, 2023
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Adam did an amazing job with troubleshooting and knowing exactly what the problem was. He was able to fix it immediately and educate me on my furnace. I will definitely be calling him back for any future things I will need done.
Jennifer Wagle
Jennifer Wagle
Oct 17, 2023
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Derrick came to complete our yearly maintenance for our furnace. He was courteous and knowledgeable. He was able to answer all of our questions and was quite efficient. Service:Heating system maintenance
Brittany Banks
Brittany Banks
Oct 16, 2023
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All ways very knowledgeable and timely. We've had two major projects needed in the last few months replacing our old furnace and hot water tank. Quick response times and professional friendly demeanors. Definitely recommend. Services:A/C system maintenance, Heating system repair, Thermostat installation
Serge DesRosiers
Serge DesRosiers
Oct 14, 2023
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Both Jacobs did an amazing job it's nice to see men take pride in their work And do the job right the first time, Everything was done professionally And efficiently and everything was explained very clearly thanks again
Chris Moesch
Chris Moesch
Oct 14, 2023
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Andrew and Eddie thoroughly explained all of the parts of my 14 year old furnace that needed attention and were helpful in explaining the benefits of several replacement furnaces. I chose one and they then explained various finance options. I'm very confident in their expertise and recommendations. They were both very helpful and friendly. A
Linda Danner
Linda Danner
Oct 11, 2023
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I had Andrew the other day & today 10/9, I dealt with Nick. Both were gentlemen and very knowledgeable about every thing. They both discussed with me in detail what I needed to do & watch for. It's for techs like them I continue to use your services. Thanks guys. Services:Heating system installation, Install thermostat, HVAC duct & vent installation, Thermostat installation
Sue Walters
Sue Walters
Oct 10, 2023
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We had an emergency call on a Saturday with our furnace and the lady on the phone was so nice she sent James Costianes out to help us, he was so nice and professional, 5 star Job! He explained and answered all our questions, We would DEFINITELY recommend him! Thank You James
Elizabeth Link
Elizabeth Link
Oct 07, 2023
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We have had several Services completed by Reimer and they were all great. To start, Chris R came to service our A/C unit and he let us know at each step exactly what he was doing so we understood the process. Next, Mitch J came to look at our plumbing and complete a hot water tank flush. He noticed some erosion and rusting on our main pipe and quickly made a plan to correct the problem.

The next day Todd T and Cody Z came to fix the problems Mitch had found. Todd and Cody again explained every step of the process for what they were going to do and within a few short hours it was good as new. Lastly, Patrick D came to service our furnace and he like the guys before him was very knowledgeable and efficient in the work he completed for us. Our experience with every person from the Reimer company has been great!
Karen Ritter
Karen Ritter
Oct 04, 2023
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My hot water tank broke and I needed to turn the water off to my house as a result of it leaking. Chris S. took my call right away and came to give me an estimate that morning! It was only a few hours before Chris L and Matt came by to install my new water tank. All three were very professional, took time to explain everything and were very efficient! My day started off terrible but Chris S, Chris L and Matt came to the rescue and my day ended great!
Rosemary Soffin
Rosemary Soffin
Oct 01, 2023
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Michael Warren was absolutely exceptional. He was thorough, informed, and patient. He allowed me to make my own decisions, and he is welcome back anytime.
Robert Burgstahler
Robert Burgstahler
Sep 24, 2023
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Dean M. and his team installed two new Furnaces, Ecobee thermostats and smoke alarms today 9/27/23. They did a fantastic job. Very professional and informative. Outstanding customer service. I highly recommend Reimer Home Services. Your company is very fortunate to have professional employees like Dean and his team. Service:HVAC system maintenance
Ann Wagner
Ann Wagner
Sep 18, 2023
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Zach Joslyn performed an a/c annual tune up. He was very knowledgeable and thorough. He checked every thing from the air filter to the thermostat including the unit itself. He cleaned the air conditioner unit to make sure that it functions for as long as possible. I appreciate the service in ensuring the comfort of my home. Service:A/C system maintenance
Jack Whalen
Jack Whalen
Sep 16, 2023
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Andrew not only walked me through what he was looking at but was able to teach me some things I had no idea about while he was at it. I both feel more comfortable with the state of my furnace but also on what things to look out for in the future Service:HVAC system maintenance
John Harhigh
John Harhigh
Sep 13, 2023
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Booked them to inspect my main sewer line because a few houses in my neighborhood had them fail this year. Kevin, the tech they sent out, is very knowledgeable and explained things as we watched the camera explore the lines. I'd feel comfortable booking them for any repairs I need down the road.
Olena May
Olena May
Sep 11, 2023
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Gavin and his coworker (sorry. forget his name) are quite a team! They were great! Installed a new furnace for me today. Said it could take 8 hours. they were done in 4! Friendly, polite and definitely knowledgeable!
Bill Clicquennoi
Bill Clicquennoi
Sep 02, 2023
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Tommy and Dennis serviced two residential air conditioners. They took their time and did an excellent job inside and out. They explained what was happening to me so that I understood. Very happy with their work. I would certainly calling them again.
C. J. Long
C. J. Long
Sep 02, 2023
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Very happy with my service from start to finish. They were able to move my appointment up a week when my tub faucet went from bad to worse. Chris L. was very knowledgeable and was able to diagnose my problem almost instantly. He then gave me a very reasonable recommendation at a fair cost. Chris S. did the install and was friendly, efficient, and did a wonderful job. Overall I am very very happy with the service I received today.
Bell Rose
Bell Rose
Aug 24, 2023
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From the beginning this company has gone above and beyond to help us out. There are three separate technicians that had worked with us, Zach, Andrew and Dave. They were very friendly, knowledgeable, and professional. They let me know exactly what needed to be done and what our options were and worked with us to make sure we were satisfied. I owe these gentlemen some cookies!
Vicky Okerlund
Vicky Okerlund
Aug 04, 2023
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We chose Reimer to install central air in our home after hearing positive reviews from friends and colleagues. We were able to get a quote within a week and installation the following week. Greg, Kevin and Tyler were all fantastic. They were very professional, showed up on time, and we were very impressed with the quality of the installation. Highly recommend!
Danelle Quick
Danelle Quick
Jul 12, 2023
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Mitch was very knowledgeable and explained the options we had available for a replacement hot water tank. Also, he was explaining the work that would be done and the benefits to becoming members. Todd and Sam were very professional, courteous, and helpful with the installation of our new tankless hot water tank. They answered all our questions and accommodated a request we had. I would absolutely recommend Reimer for any heating/cooling, or plumbing needs!
Bonnie Pleuthner
Bonnie Pleuthner
Jul 10, 2023
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We had a laundry vent that was severely blocked. The vent ran up through the wall and over another wall. There was no way we were going to clear it. When we were looking for someone we could call, Google showed they had a great rating. We thought this was going to cost us a boat load to open two walls and re-run the vent line. Instead they came up with an alternative run that was extremely reasonable. Chris Reimer came over initially to evaluate the work that needed to be done and made the first suggestion, but since it wasn't what he did all the time he called Todd, who to our great surprise came over the same day.

He agreed with Chris and began the work right away. Both gentlemen were very professional and personable at the same time. Todd took his time and explained everything that he was doing. The work looked beautiful when finished. We cannot express how grateful we are to Reimer. Great employees excellent work. Thanks again.
Diane Rosinski
Diane Rosinski
Jul 08, 2023
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Andrew & James were very professional & thorough as well as being very nice guys. James explained completely, in language I understood, what was wrong with my air conditioner & my options for repair or replacement. I will Definitely ask for his services again
JeDi MaStEr
JeDi MaStEr
Jun 14, 2023
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They were very professional and knowledgeable. They addressed our concerns and clearly explained what needed to be done. Provided a prompt and reasonable estimate. And the work was done do e promptly and properly. Mitch Chris S Nick Carl Bryce All did a good job
Niagara Falls
Niagara Falls
Jun 07, 2023
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We are new to the area. They sent Mr Marty to the rescue. He was the best plumber I've ever ran into and this isn't my first time with major issues in other states. They were on time, good communication, honest and most importantly reliable. 100% recommend to anyone who needs any type of ac or plumbing repair or simple work.
Helena Fish
Helena Fish
May 16, 2023
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John Hammill came out and gave us a reasonable price for installation of a ducless HVAC system. He was very patient and respectfull in answering our questions. On a rainy, chilly day, Allen Border and his son Joshua arrived to begin the installation. They were prompt, polite, and throughly professional during the long day it took to complete the job. The two units they installed are working flawlessly, and we are very happy with the results! Will definetly recommend Reimer to anyone looking for HVAC work on their home!
Stephanie Nilsson
Stephanie Nilsson
May 06, 2023
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I have used this company for a number of jobs (hot water tank, boiler system, now drain rerouting). The gentlemen are always nice and professional. The work is always excellent. Always reliable and efficient. Editing to add the specific names - in just the last week I have had an estimate, a checkup/cleaning, and a drain rerouting with laundry pump install done. Chris K, David M, Carl, and Cody come out to my home. Every single one of them polite, professional, and efficient. Carl and Cody just left - absolutely fantastic work! Thank you so much!
David Sobczynski
David Sobczynski
Feb 17, 2023
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I called on Friday 2/10/23 to inquire about a boiler estimate. Greg came Monday 2/13/23 and our boiler was installed 2/14/23 and functional in 1 days time. Nick and Robert came on 2/14 for the install and did a great job. Great upgrade to an HE boiler. Reimer made this process Amazing. I'd recommend them to anyone. Pictured is a before and after.
Susan S.
Susan S.
Mar 10, 2021
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We had a furnace, hot water tank and sump pump replaced on two different occasions due to equipment failure. They were friendly, professional and experienced. Quick response. Explained everything in detail. What they quote you is what you pay. Highly recommend.
Linda M.
Linda M.
Jan 10, 2020
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We woke up yesterday morning to a cooler than normal house. The furnace boiler was running but the house wasn't warming. We immediately called Reimer. After explaining the problem we were told they would call us back in a few minutes to let us know when someone could get here. A couple minutes later they called back and said someone would be here in about an hour.

Less than a hour later, Lou the service tech arrived. After running some tests on the pumps and electrical system, he diagnosed that the problem was with the relays that turned on and off the pumps and furnace burner. That is why we like Reimer. Although he said we should consider upgrading our really old heating system, he tried to repair the problem.

After doing a good cleaning of the contacts, everything began working just fine. He did no high pressure selling to convince us to buy new relays at $385 each (x2). Instead we were charged less than $100 for the service call and repair. This is why we recommend this company.
Frank M.
Frank M.
Jun 18, 2018
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Thank you to Brett and Reimer for your fast service on our central air system. On the hottest day of the year, the response time was outstanding and greatly appreciated. Brett thoroughly tested our entire system, quickly narrowed down the burned out component and replaced it, and at a very reasonable cost. Within a couple of hours of calling Reimer, the AC was working like new.