Time-honored for its excellence, On Time Experts stands as a distinguished air conditioning, heating, and plumbing company nestled in Garland, TX. Our HVAC enterprise has been unwaveringly dedicated to delivering top-notch and reliable customer service. Our core values revolve around punctuality and a familial approach in our interactions with you. We assure you that if we are not on time, your service call is on the house. Our commitment extends to getting it right on the first attempt. Moreover, we pledge that a genuine person will be at the other end of the line when you reach out for HVAC or plumbing service. Reach out to our team today to schedule heating and air conditioning, plumbing, and air quality solutions in Garland, TX, and across the expansive Dallas-Fort Worth Metroplex. Keep in mind, we provide same-day HVAC or plumbing service, and your satisfaction is guaranteed!
Served areas
- Addison, Allen, Arlington, Balch Springs, Colleyville, Dallas, Fairview, Farmers Branch, Fate, Flower Mound, Forney, Fort Worth, Frisco, Garland, Grand Prairie, Grapevine, Heath, Highland Park, Irving, Lucas, McKinney, McLendon-Chisholm, Mesquite, Murphy, Parker, Plano, Richardson, Rockwall, Rowlett, Sachse, Southlake, Sunnyvale, University Park, Wylie
Details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
Services
Whether your air conditioning system requires routine maintenance or necessitates a discussion about repair or replacement, our team possesses the expertise and knowledge to meet your needs. We are adept at identifying and addressing minor leaks in your condenser or evaporator coils. If necessary, we can replenish refrigerant to ensure optimal cooling efficiency and safeguard your AC compressor from potential damage. 
Whether you require our expertise for heating repair or installation, just reach out, and we'll respond promptly to address any heating issues you're facing. Whether it's a malfunctioning furnace or a routine maintenance need with our furnace revitalization service, you can rely on us. You'll be delighted you reached out to us. Our friendly and knowledgeable team is constantly on the move, assisting customers in the area with their heating needs daily, and they are prepared to assist you as well! 
If you're seeking a plumbing company in Garland, TX that prioritizes timely and efficient service, On Time Experts is your go-to choice. True to our name, punctuality is a top commitment for us, and we're ready to demonstrate it! Whether you're dealing with a pressing issue like a broken toilet or a leaking faucet, count on us to be there promptly to address your needs.
Reviews (30)
Jered Bean
Dec 03, 2023
Report
Jim Rose
Nov 27, 2023
Report
Gary Watters
Nov 25, 2023
Report
Kevin arrived at my home on time and with a smile. Kevin got to work immediately checking all parts of my water heater to ensure that we had no leaks. Kevin also went into the attic and checked the gas lines for my furnace to give me peace of mind that there was no additional concerns. The on time experts have exceeded my expectations above and beyond I will recommend this company to all my friends and family.
D. L. Frances
Nov 20, 2023
Report
Audi came to my house even when I did not reply to the message (fell asleep). He was friendly, respectful, and knowledgeable. I will likely need to replace cast iron piping, and he was extremely helpful and knowledgable about that, too. He is a good man and deserves a raise! Send him next time, too!
Felicia Witt
Nov 20, 2023
Report
Let me first state that my electric bills have become outrageous in the last couple of years. And my system hadn't been cleaned in 10 years. Professional, punctual and helpful describes the young techs that cleaned and analyzed my systems. They identified issues with carbon monoxide production which I didn't know was happening. My AC system was old enough to no longer receive Freon servicing without costing me a lot of money and was using extra electricity.
This answers my first statement. Bottom line, I had a new system installed the next day. Service was incredibly awesome. I'm glad I finally made the decision to have my system cleaned. This company explained everything in detail and I never felt pressured to purchased anything. They are now my go to company!
This answers my first statement. Bottom line, I had a new system installed the next day. Service was incredibly awesome. I'm glad I finally made the decision to have my system cleaned. This company explained everything in detail and I never felt pressured to purchased anything. They are now my go to company!
Melinda Hands
Nov 15, 2023
Report
Charles explained everything so that I could understand the entire process, including financing, not only was he professional and personable, he was helpful in pointing out other issues that had nothing to do with what he came for. He went above and beyond. I know that I am 100% in good hands. He will be coming back this coming Monday to do the testing and I look forward to doing business with On Time Experts.
Dannie Simpson
Nov 02, 2023
Report
K. Pink The Pink Fam
Oct 31, 2023
Report
Tammy Menchaca
Oct 25, 2023
Report
On-Time Experts always do an amazing job! They are professional, knowledgeable, and very skilled. Today is plumbing preventative maintenance which includes checking all faucets for leaks, any potential plumbing issues, and they flushed my water heater; we have hard water in this area and there was a build-up.
Ej Mennear
Oct 24, 2023
Report
D. Meca S.
Oct 05, 2023
Report
I just had an awesome service call! Justin is very knowledgeable and he was empathetic to my concerns and the issue with my A/C unit. Justin quickly identified the reason why my unit was not producing cool air. He explained the issue, showed me pictures and went over what is required to fix my ac unit. I'm so glad I called this company today and thankful that I signed up for their membership package. I can tell that Justin is passionate about his career and work. I'm glad he was my technician today!
Rick Holley
Oct 04, 2023
Report
On Time experts showed up within a couple of hours of my call, analyzed the problem and resolved a major issue in a reasonable amount of time. Although they could not resolve the problem immediately, they stayed on it and communicated with me often, keeping me informed. Clint was the technician who came out and resolved my issue. He was competent, friendly and very professional. I would recommend him and his company to anyone.
Crissy Qualls
Oct 01, 2023
Report
Always Great service from On Time Experts. Zack was amazing and very patient to answer all my questions and explaining what the problem was with my tankless water heater. He then fixed the problem and also left us with the knowledge of how to keep it running smooth and to make last longer. Thank you Zack and On Time Experts for another job well done.
Wendy McCormick
Oct 01, 2023
Report
Excellent experience. DJ was very professional and knowledgeable. He explained everything as he went along. It was definitely a great experience. I will be using them for any future needs. I even asked DJ for extra cards so I can give them to my friends. Highly recommended. Services:HVAC system maintenance, A/C system maintenance, Cleaning
Michael Creech
Sep 25, 2023
Report
Robert Smith
Sep 05, 2023
Report
Rachel Thompson
Sep 05, 2023
Report
Had a very lovely experience with the two gentlemen, Jose and Liam, who came to fix my broken AC unit. They quickly found the cause of the issue, broke down the different pricing plans and what the membership would offer, and made it easy to figure out what plan of action would be best. I am so thankful for them getting the job done and my house is no longer 90 degrees. Thank you so so much and to Amy who originally took my call as well for making the process of having them come out easy.
Janie Riley
Sep 04, 2023
Report
My father in laws AC unit went out and I just want to say this company went above and beyond. Joey the tech was very professional, knowledgeable and kind. Joey stepped up and made sure to get my elderly father in law a portable unit so he wouldn't be uncomfortable. I was very pleased with how much it meant to him to make sure my father I'm law was taken care of it really touched my heart. I would recommend On Time Expert to anyone. Thanks Joey!
Debarah Jones Realtor
Sep 01, 2023
Report
Jl North
Aug 31, 2023
Report
Patrick Waters
Aug 27, 2023
Report
Joey was phenomenal. We had called one company earlier in the week that had 2 men come out. No help. The next company no-showed when they were supposed to be here on a Saturday morning and called to apologize at the end of the day. I called On Time around 4:30 on a Saturday and Joey was there around 6 pm. He spent an hour and a half in our oppressively hot attic and completely resolved our multiple issues. Joey was pleasant, nice, honest, professional, and courteous. We could not be happier. Thank you.
Megan Yelland
Aug 22, 2023
Report
Our AC capacitor stopped working in the middle of TX summer, and so we called On Time Experts to come out to take a look at it. They showed up by the next day, and Jerad was able to take care of the problem super quickly! He was very informative and explained everything in detail, and was also very friendly and knowledgable. Definitely recommend them as your first call when you're in need!
Judy Hudson
Aug 19, 2023
Report
Jerad was the technician sent to perform service on my AC today. He was very courteous, respectful, and thoughtful. He was very thorough when performing his diagnostics and reporting on his findings. He also went way above and beyond when he asked if I needed any odd job help with anything around the house. He actually moved/shifted the desk in my office enough so I can now sit and play my piano. Not only is he a good A/C technician, but he is a kind man too. Job well done, Jerad!
George Greenhalgh
Aug 15, 2023
Report
Joey and Gilbert with On Time Experts truly were the experts we needed! They arrived ready to listen to the concerns going on, actively walked me through how they could solve the issue present, and then continually updated me with any other concerns that came up. They were both so personal and professional, and they were able to share some of the other great services and promotions that On Time Experts offer. Joey got us signed up with their Randy's Hero's program (for Veterans, First Responders) which allows us to become members with great benefits! All around, the services provided were excellent, and the customer service went above and beyond!
Becky Jacobs
Jul 27, 2023
Report
My air conditioning went out this morning, so I called my home warranty company and they said it would be 3 - 4 days before they could come. I remembered On Time Experts add and called them. They sent a tech in 45 mins. He was extremely knowledgeable, friendly and patient. He explained how everything works and what we needed. I highly recommend and wouldn't call anyone else. I signed up for their membership too that has great benefits!
Kara Castillo
Jul 27, 2023
Report
AC went out late on a Saturday night with 100 degree heat and I received a prompt call Sunday AM to schedule a visit and had a visit and a diagnostic provided by that morning. My options were explained by Eric in a way I could understand as a new homeowner. Repairs were completed by Monday based on part availability. Price was reasonable and the same as what was discussed initially with no hidden fees. Thank you Chase and Eric for your help! I will be using this company again for other work around the home.
Cortni Broom
Jul 15, 2023
Report
Audi & Austin were very friendly, knowledgeable & hard working. They did an excellent job. On Time Experts arrives when they say they will, and they check with you before doing any work so that you know the job to be done & the cost beforehand. I highly recommend On Time Experts for any heat, ac, or plumbing issues. Service:Drain cleaning
Loretta Partida
Jul 03, 2023
Report
I would like to thank Holly for the quick response and getting us a tech within hours! Anthony arrived and checked out our system and determined what needed to be done. He was very informative and explained in detail what was wrong and what he did. I signed up for their membership plan which was an awesome blessing! I totally recommend them! Thank you so much Holly and Anthony for your quick response and professional experience and advice!
Anoosha Mardani
Jun 30, 2023
Report
Peter Thomson
Jan 18, 2023
Report
Our family has used On Time Experts for air conditioning, heating and plumbing repairs at our home. They also installed a new HVAC system in our home. I've found them to be very professional and always on time and they guarantee their work too! It's nice to have this company here in North Texas. All my neighbors are starting to use them too.