FirstLine Garage Door Repair

Recently, my garage door spring broke, leaving me unable to access it. I discovered Firstline through Yelp and asked for a quote. Within minutes, Alex replied with an estimate. They arrived the next day, promptly inspected the garage for any other issues, and explained the repair process clearly. They quickly began the work and within an hour, my garage door was functioning perfectly again. Overall, their customer service is excellent, the quality of work is high, and the quoted price matched the final price with no unexpected charges.

I found Firstline on Yelp and Alex came right over. I had some companies say they could not install a keypad on my door as the unit was too old and some would not even come out unless I paid an over $100 service charge. Alex installed the keypad within 30 minutes and for the same price as other "service" charges. he also inspected the unit for free. it was very refreshing and I will be using them anytime I need servicing!

Very professional staffs! Highly recommended to the ones need garage door or parts repair. They changed our old spring system to torsion with short notice and cleaned the site afterwards.

My garage door springs popped after 18 years. They had a good run, but of course it never happens at a convenient time.

I sent a request for quote through Yelp and received an immediate response from Alex. He gave a firm price with a great warranty and was on site within 2 hours to complete the repairs.

Thanks, Alex! Great job.

Alex is a true professional. He was on time, and did an excellent job repairing the chain, which had broken on the opener itself. He went out of his way to make sure I was a happy customer. He is a no nonsense honest businessman, who will tell you exactly what you need and what you don't. It was a pleasure to do business with him. I will definitely use his service again. Highly recommended.

I love these guys. I have used a couple times now. They are great and Soo fast. Confirm they are on the way. They really know their stuff. Have had the broken parts on the truck and just all around great service. Best garage door service in the Chicago land area!

Many Thanks and a HUGE shout out to Firstline Garage Door Repair. Garage Door repairman was efficient, kind, and willing to work with us when our garage door spring broke suddenly. Same-day responsiveness when experiencing a garage door emergency. Repairs, replacements, and general maintenance; Firstline Garage Door Repair, Inc. is your go to company! Thank you and we will defiantly be return customers!

Extremely professional & prompt! At my house for a spring replacement within an hour of contacting them, price was fair and work done well. I would not hesitate to use them again or recommend to others.

Had a great experience with Firstline. I called them and Alex answered right away, arrived within 45 minutes, and replaced two springs in about 30-45 minutes. Price seems reasonable as well.

We had an issue with our garage door not opening properly. I found Firstline on Yelp and reached out to schedule an inspection. They were extremely responsive and worked around my timeline for the appointment. They showed up on time and did the work very efficiently. They offered me an inspection at no charge and the price for the work was absolutely fair. I highly recommend this company for any garage door repair issues!

Everything with Alex was top notch. Needed my garage motor replaced as it was working only intermittently. Alex was able to get out to my home quickly and discussed options with me at very reasonable rates. Was knowledgeable and not pushy. He noted my rollers were corroding which I had not noticed but upon inspection, it was clear they were. Got the job quick and was very professional. New system works great and is much quieter. I would definitely call Alex again.

Great experience! Alex was super responsive, worked very efficiently, and provided excellent value. He also proviI highly recommend him for your garage door repair, replacement, or installation.

Lastly, I should note that Firstline definitely does residential work, which wasn't entirely clear from the Yelp photos.

He is the best, knowledgeable, honest, a great price. (See the detail explanation below). I'm going to recommend him to everyone I know.

My cable came off one side and my door was lopsided and one of the roller came out. Also my rail got bent. I had one company came out and estimated for $350 labor and extra cost for parts if there might be problem. Also suggesting to get a new door. However I found Alex (no review but i wanted to get second opinion). He came out and saw the problem and he said he can do it like no problem. It was way cheaper and fixed it so fast and even change two new parts cuz it had corrosion. He spray everything and made an adjustment and even give me a tip how to maintain by purchasing spray from homedepot. Also I asked him about getting a new door cuz the corner never closed flat (with small gap) but he said new door will not fix my problem cuz I have low bearing and even if I get new one it will be same. Alex is awesome! Saved tons of money and fixed my issue. I wish I had pictures before the job.

Alexandru was quick to respond, gave great advice on what options I had available, and then efficiently installed what I needed. His professionalism and quality of work was impressive, and I highly recommend him and Firstline.