Reliable Heating and Cooling

Michael and his team are very good at keeping our air conditioning and heating system at peak performance. They care about treating their customers fairly. Always on time.

I will tell everyone about Reliable. The techs that came out were extremely professional. Got to work asap and provided me all information. Michael was great and I would very highly recommend Reliable to everyone. I will never use anyone else

The service was on time and thorough, and the technicians were polite and thoughtful.

Working with Reliable has been a pleasure from the beginning. Nick is extremely knowledgeable, professional and very helpful and his workers are his "extensions" in the field. I would recommend Reliable for any of your hvac needs without hesitation!

Matt was professional and very knowledgeable. He took the time to explain the problems and solutions.

I had a great experience with Reliable Heating and Cooling. They were very professional and made sure I had a clear understanding of the issue.

Your team was awesome. Quick and straight to the point. Thank you

Matt and Manny, the technicians who came to our home, were professional, skilled and personable. Matt was super sweet answering questions my daughter had about the installation and keeping me informed throughout the process. Nick was also very helpful in helping me to understand my estimate. Overall my experience with Reliable Heating and Cooling was good.

Reliable heating and cooling are amazing! Great people to work with. They followed through and kept us in the loop with American Homeshield. Completed the work promptly. Awesome local company to work with.

They were very nice and professional. They kept me apprised of what was going on, and my system was fixed quickly. I highly recommend this company!

I recently had a fantastic experience with this company! Their service was exceptional, they showed up on time and were extremely professional. But what really stood out to me was how friendly and approachable they were not to mention how reasonably priced everything was. I highly recommend them for all your heating and cooling needs!

From responding to me promptly after assigned by my warranty company, to Michael and his apprentice's professionalism, knowledge of their craft, and friendliness, this was a perfect service call. I will definitely refer this company and use them again if needed. Thank you so much! A .

We use Reliable for our routine maintenance and have been very pleased. W also just had our first repair and they were out to our house same-day, had to order the part, and were back installing it 2 days later. Quite happy with the service we continue to receive!

Reliable Heating and Cooling did a phenomenal job when the gas heat and air when out. I got several estimates and they gave me the best price to replace the unit. They definitely delivered on their promise to get it done quickly. I would certainly recommend Reliable Heating and Cooling for all of your HVAC needs.

Great customer service! They were timely and fixed my HVAC issues in one visit. Good pricing, I will be recommending them to my friends.

These guys are legit. On time, on budget, and easy to work with.

Thank you for fixing my furnace and having my house warm again with these cold nights here in Union county NC! The tech was super knowledgeable, friendly and patient. Thanks again

Great work at a fair price. I was in a jam with our heating and Nick was able to come out and get things working quickly.

We're staying at an AirBnb in Charlotte and with our luck the Ac went out. I'm so impressed with the crew that came out to service. They were so quick to respond and fixed the problem. I made sure to get their info for our property as well, they seemed so knowledgeable and efficient and reasonably priced!

Amazing work brother. Veteran owned and works like a soldier.

Very Very Happy with response and results. As the President of the Copper Ridge Condominiums assoc with 348 units I work with a number of companies and highly recommend Reliable!

Reliable heating and cooling was very prompt in their response, and the customer service was amazing. If you have any HVAC issues, give these guys a call.

Could not recommend these guys enough. With temps dropping, my heater was not keeping up and with my elderly parents here, I was worried what the winter would bring. Michael came out right away and was able to get it fixed up and working. I also got a maintenance package to make sure we're covered for the coming months. If your heater is giving you trouble in the Charlotte area, I highly recommend them.

Needed my furnace fixed and they were quick, professional, and affordable. I would highly recommend them. Services:HVAC system repair, Heating system repair, Repair HVAC, Heating system maintenance

Jeff and the team were great. While the home warranty company (HWA) took forever, RMS was always responsive and quick to come out as soon as they could. We replaced an entire unit, and they were able to work with us to ensure no contact during this pandemic.

I had a great experience with RMS, especially with Shannon and customer service. They were quick to respond, schedule, and complete the necessary repairs. Service:A/C system repair

I had a pleasant experience with Reliable Mechanical and their technician Jason on multiple occasions from a simple charge up to needing my condenser unit replaced. They did a great job and wired in my C wire for my new thermostats also! I couldn't be more pleased with their service!

We just moved into our home 2 months ago. Two weeks ago we turned the A.C. on and got nothing. We have a home warranty on the home and put a claim in the day it went out. It was given to a different company and we didn't hear a thing from them in over a week. My wife called and put another claim in and within 2 hours RMS was texting me with and appointment that same day.

They diagnosed the issue and by the end of the day, the parts were ordered. As soon as the parts came in and the warranty company approved everything, they were right there again emailing to set the appointment. The appointment was set for tomorrow and my wife asked if there were any cancellations to please let us know cause we have been without A.C. for 2 weeks.

She explained to them that it was our upstairs unit and we have a baby. They fit us into there schedule to come install the new unit today. Every single person we have dealt with in this company has been top notch! Jay was on point with getting here to diagnose the issue and Jeff was incredible during the install (I will not hold it against him that he is a Patriots fan, lol).

Mark and Bill were also here during the install and did a great job! I cannot thank this company enough for squeezing us in and making sure we were taken care of! Class act company right here!

Reliable Mechanical installed a completely new HVAC system in our home to replace our existing 20yr old system. The new HVAC system was zoned. From start to finish Jeff was awesome. He answered all my questions thoroughly and is very knowledgeable regarding the proper way to zone a home for even cooling and heating. Jeff is truly the tip of the spear and we will recommend him to all our friends!

Jason A. was dispatched from Reliable Mechanical Services (RMS) my house in order to evaluate and report back to my insurance company about the issues going on with my A/C unit. RMS was extremely did a great job handling the insurance claim and Jason A. was an excellent face to put with RMS for my first ever dealings with them. The messages sent to my phone letting me know what was going on and when Jason was on the way was great. Thank you