Milestone Electric, A/C, & Plumbing
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Milestone Electric, A/C, & Plumbing
Since 2004, Milestone has proudly operated as a family-owned and run home service company, dedicated to excellence and integrity in every aspect of our business. Our commitment to these values has propelled us to become the leading home service provider in the Dallas-Fort Worth Metroplex. We genuinely care about you, your family, and your home.

At Milestone, we employ highly skilled professionals across all areas of home services. When you reach out to us, you can be confident that you’re receiving top-tier expertise and care.

Milestone was established with a family-centric vision, aimed at serving families like yours. Our promise is simple: every time a Milestone team member visits your home, you’ll experience outstanding service. Our mission is to serve you, your family, and your home with unwavering dedication and a commitment to doing things the right way.
Details
  • Licensed
  • Insured
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments
Services
AC Repair Looking for a dependable AC repair company? We understand the difficulty in finding trustworthy service providers. Our commitment is to deliver top-notch service to every resident in Plano. We are locally owned and operated, with technicians who are licensed, background checked, and drug tested. Choose Milestone Electric, A/C, & Plumbing for unparalleled AC repair services!
Heating Service When you choose an HVAC Technician to service, repair, or upgrade your home’s heating system, you can be confident that we value your home, safety, and time. Milestone is committed to delivering superior home service experiences. Your satisfaction and safety are paramount to us. This is why every Milestone Heating Technician undergoes thorough background checks, drug screenings, and comprehensive training before being dispatched to your residence. Our HVAC Technicians often graduate from our proprietary trade school program, guaranteeing they are equipped with the best guidance and customer service skills.
Plumber With a wealth of experience and expertise, our team of plumbers is dedicated to serving every household with top-notch service. From routine maintenance to emergency repairs and installations, we excel in diagnosing and fixing all plumbing issues promptly. Our commitment is to ensure that our clients' homes have reliable and efficient plumbing systems. Whether it's fixing leaks, clearing drains, installing advanced fixtures, or conducting detailed inspections, we strive to provide exceptional service that surpasses your expectations.
Electrician In Plano, our electricians are equipped to handle both new electrical installations and repairs with a focus on your safety and satisfaction. At Milestone Electricians, we prioritize rigorous background checks, drug testing, and comprehensive training for all our team members before they serve you. This training ensures they can expertly manage various electrical services such as surge protection, electrical panels, smoke detectors, light switches, ceiling fans, meter bases, outlet repair, generator repair, home rewiring, new circuits, and more!
Videos
We. Help. People.
We. Help. People.
We might be a company that provides electrical, HVAC, and plumbing services but we really are a company that is and always will be about how we help people. At the end of the day, that is all that matters. #WeHelpPeople #CallMilestone
Reviews (22)
Frank DeLaura
Frank DeLaura
Jun 16, 2024
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Jacob was awesome. He diagnosed the issue, discovered the cause and went way above and beyond his area of responsibility to ensure that we got the right people and support that was needed to get it resolved. I couldn't be more pleased with the customer service and support that he provided to us!
Neil Breslau
Neil Breslau
Jun 15, 2024
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Although heavy workload following a storm caused slight delay in scheduled arrival, Cody O'Donnell was good- tempered and efficient in replacing an automatic backyard light timer. He was courteous and helpful with a few related issues. Milestone is fortunate to employ him!
Mike King
Mike King
Jun 14, 2024
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Very pleased with the work Milestone performed. Ricardo provided very detailed info identifying the problem and providing multiple solutions. We were very pleased with Ricardo and Milestone. Will definitely use them again.
Victoria Davisson
Victoria Davisson
Jun 14, 2024
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My technician Marcus was really amazing. Very professional and completely thorough of what was going on with my water issue. I have used milestone for years and I always come back when I need them.
Karla Alvarado
Karla Alvarado
Jun 11, 2024
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I had a young technician name Blair Huffman come to check out my AC, and I was thoroughly impressed with his work. He did a comprehensive video presentation, meticulously examining every detail of the system. His explanations were clear and easy to understand, making it simple for me to grasp the situation. I truly appreciate his hard work and dedication. Highly recommend!
Dahicks
Dahicks
Jun 11, 2024
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Logan provided precisely what we were looking for: a better understanding of why and how to add a backup generator to our home. He did a careful analysis of costs and infrastructure requirements and offered reasonable estimates for moving forward. We will be giving this potential project careful consideration through the rest of the summer.
Vanessa Pestana
Vanessa Pestana
Jun 11, 2024
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Received a call 30min before technician, Devor, arrived, and he arrived 30min into the 3hr window provided, which was great! Professional, efficient, and honest. We opted for the yearly maintenance, so we don't find ourselves in another bind with no AC 10/10 would recommend
Gil Valdez
Gil Valdez
Jun 10, 2024
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Jordan Ashcroft and his assistant worked tirelessly to replace the entire natural gas piping in our home. I deeply appreciate his expertise, professionalism and honesty. Brian Miller followed up with the city inspector and everything continued to move forward extremely well. Milestone and their obviously dedicated technicians are highly professional and their work is flawless. I will always reach out to them when I need plumbing or any of the other sevices they offer.
Tina Ellis
Tina Ellis
Jun 09, 2024
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The average AC unit life span is 8 to 12 years, well mine was over 20 years old. My unit was unable to provide cold air due to several problems. Judson Dozier arrived at my home and saved me from an unthinkable hot summer. Judson was impressive, knowlegeable, patient and understanding of my situation. He set up the installation of my new unit, worked out a great payment options for me and all i can think of now is cooler days ahead. Judson Dozier, Thanks for all that you have done for me today. You are truly amazing!
Sheng Sheng
Sheng Sheng
Jun 08, 2024
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Cody checked over my air conditioner today. I am touched by his professional attitude, skills and his caring. He didn't recommend the expensive services but recommended the one suits me the most. I appreciate and therefore I am interested in his company.
Michael Ellentuck
Michael Ellentuck
Jun 06, 2024
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Armando was terrific. He fixed an A/C problem that three other service companies could not, including the installation company. Friendly, efficient and challenged by the problem. Milestone is now my first to company to go to for service and problems strictly because of my positive experience with Armando.
Rickey Banks Sr
Rickey Banks Sr
May 23, 2024
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Armando was awesome. He was very Friendly, Professional, and Knowledgeable. I appreciate how he took the time to explain what the problem was and what needed to be done to fix it. It was an overall great experience working with him!
Kyle G.
Kyle G.
May 18, 2024
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HVAC is always a tough conversation, but the Milestone team made it easier. Great group to work with, and wonderful communication. A written report, a video explanation, and a full plan to move forward was provided. Justin and Salvador were fantastic! Going to be marginally more expensive than a small local company, but the follow up and warranty are peace of mind worth paying for. Thanks!
Randal Huechteman
Randal Huechteman
May 17, 2024
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Zaul Hernandez, my technician, was friendly, knowledgeable, and respectful. The type of customer service one rarely gets these days. He informed me of every A/C system check process along the way. He even shared a video of his inspection of my entire A/C systems. He communicated well and explained my A/C trouble spots in layman's terms. And he kept my property neat and clean after his work was completed. I'd definitely call him again for my future needs with my A/C.
Lisa Kern
Lisa Kern
May 16, 2024
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Dennis B. Showed up promptly and so cheerful and nice. He is also very skilled, he fixed the issue quickly and I want report that he along with Abram P. are very professional, courteous and resolved the problem quickly. High accolades for them - we are very grateful for them. Abram P. is awesome! I experienced top notch excellent customer service from him, as well. Abram was kind, and immediately put me at ease. Also, Abram was super respectful and patient.

He went above and beyond to ensure that my concerns were addressed and I have total confidence and trust in his assessment. (A shout out to Ivan, the plumber, he is also very calming and kind and communicated well with me throughout the whole process).
Greg Wielgus
Greg Wielgus
May 15, 2024
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Ricardo was first class! I am so thrilled with his work. Ricardo took the time to listen to what I wanted, diagnose what he could do and with the fair pricing, I was able give him the green light to complete on the spot. I am so happy I chose Milestone Electric for my Experience. Ricardo was very professional, and very clean throughout the entire process. He went above and beyond what I expected.
Cathey Ihms
Cathey Ihms
May 14, 2024
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My tall sloped ceiling in my living room didn't have a fan, so I called Milestone to see about getting one installed. Dylan came out to give me a quote, and was so prompt and friendly, explaining everything clearly. They were able to schedule the job for the very next day. Enrique and Alex arrived right on time and did an amazing job will all aspects of the job.

They ran the new wires in my attic, installed a new light switch, and got the fan up and perfectly running in no time! They were also super friendly and respectful. They clearly take pride in their work and it shows! So happy to have a ceiling fan in place before the hot summer!
Jayson Bartley
Jayson Bartley
Apr 29, 2024
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I had them out for a quiet to run power from the house to a workshop and while there discovers that my 30 year old panel was a pretty big fire hazard. I had wrong fuses from past work that were arcing and melting the bus bar. I have them coming out to replace the whole main panel I a few days. The came out yesterday and replaced my main panel and did an outstanding job and quicker then I expected! I highly recommend them to any and everyone.
Judy P.
Judy P.
Apr 24, 2024
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Cody O'Donnell, Garrett and Matthew spent over 12 hours doing our electric overhaul. Professional and knowledgeable is not an adequate enough praise for this crew. Their kindness to 5 year old who had a crush and followed them around asking questions all day was priceless. They stayed and completed job and cleaned up quietly while we went to bed. Thank you Milestone. You're lucky to have these devoted young men as employees.
J. Stew
J. Stew
Apr 12, 2024
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Rocky demonstrated exceptional professionalism and provided detailed explanations of our plumbing issues. Despite me being in a meeting while working from home, Rocky took the initiative to explain everything to my wife instead of waiting for me. It's worth noting that many technicians prefer to wait for me rather than engage with my wife. Rocky's professionalism was truly commendable, and I will definitely use Milestone again in the future.
Andrea Buxbaum
Andrea Buxbaum
Mar 04, 2024
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Everyone from Milestone has been very professional, courteous and helpful beyond expectation. They have added additional work at my request and even helped clean my smudgy fireplace screen while servicing a gas concern. I would recommend them for any service they offer. Definitely great service
Nikki Hernandez
Nikki Hernandez
Jan 26, 2024
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Very patient and respectful. Made me feel safe, being only me as a single mother here. Would highly recommend. He replaced the garbage disposal and it works great now!