1-800 Water Damage of Colorado Springs

Rob is amazing! He was so responsive and helpful. He explained everything he was doing as he was testing our home and answered all of our questions. Thankfully, we didn't have mold! We highly recommend this company! Positive Responsiveness, Punctuality, Professionalism Services Mold inspection. More

They came out immediately to remove water from basement. I was informed every step of the way. Would definitely use again! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Flood cleanup. More

Work for a property management company and this company was professional from day one. Absolute joy to work with. Thank you so much Edwin, Franco and Alan. Would recommend you to anyone at anytime.

Had a water heater go down at in opportune time (is it ever a good moment?) and sustained quite a bit of damage before it was discovered. Rob and his team were on the job quickly, and three days later it was like it never happened. Would definitely recommend these guys! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair. More

I have had more causes to use water restoration companies than I care to admit. I have used several different companies over the years and have had excellent experiences and really terrible experiences. I have used 1-800-Water Damage twice now and have had nothing but exceptional service each time. They are definitely my first choice. Rob (owner), Max (Lead Technician) as well as the rest of their crew and office staff are the best in the business.

When I have needed them but they weren't available they have even referred me to other companies who share their high standards for service and professionalism. I tend to ask a ton of questions and both Rob and Max have been happy to answer every one of them. They will always be the first company I call for any restoration service or clean up.

We appreciated how responsive Rob and his team were. They provided a fair price, got right to work and made it easy for us! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair, Water damage-related mold removal. More

Rob is incredibly professional, timely and fair. We found some mold and water damage in our drywall behind an old entertainment center. Rob came out within 24 hours to inspect it and had it removed and remediated the same day. Also did it for significantly less than some other quotes we received for the same project. Can't recommend highly enough!

This is the second time that 1-800 Water Damage has helped us, and we have been very impressed with their professionalism, promptness, expertise, and kindness. They have always treated our losses with the utmost care and sensitivity, just as if our losses were theirs. Most recently, we had a catastrophic water event that devastated our entire kitchen and basement, and affected multiple peripheral spaces throughout our house.

From the minute I called them late in the night at Christmastime, they were immediately responding. Rob, the owner, personally answered my call after-hours and during the holiday. He carefully explained the process to me, answered all of my questions, and without any haste whatsoever, coordinated Katie, Anna, and the rest of the excellent team, including himself, to take wonderful care of us.

Since then, most of my contact has been with Katie, as she has managed the damage on site, and done most of the necessary demo. Contrary to one nasty and unfair review left on this site, Katie's work product, work ethic, communication, and professionalism is absolutely top notch. This is among the most responsive and efficient companies you'll ever deal with, and Katie embodies that.

The honesty and caring principles of the company itself are clearly reflected through each representative: Rob, Katie, Anna, and everyone with whom I have dealt. The prior owner and patriarch of the original family business, Michael Whittmore, has also reached out to me, and took the trouble, with Katie, to attend my insurance meeting to help me in his new capacity doing reconstruction management.

During a time which is overwhelming and confusing to me, it's such a relief that these guys have stepped up above and beyond. It's no surprise that this company started as an industrious family business, and continues now with the same family members under Rob's conscientious ownership, in the same spirit. I cannot express enough how fortunate we are to have these quality people helping us through a very difficult time.

Rob with 1-800 Water Damage was great! We had a water leak from our upstairs bathroom and they were able to respond immediately. They did a great job taking care of the situation and were very thorough to make sure the area was completely dry. They also worked well with our insurance to make sure that everything was completed to insurance's standards. Highly recommend!

Rob was excellent. He was prompt, efficient, knowledgeable, reassuring and thorough. He explained the process to us the whole way through the cleanup. We felt totally comfortable in his very capable hands while dealing with the water damage Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair. More

Rob came to give me an estimate on some inactive mold removal at our house after getting an astronomical estimate from another company. It was the other companies minimum charge. Rob did everything for much much less and did it very well! I will recommend him to anyone that needs a mold inspection and removal! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related mold removal. More

Great people to work with. Very professional, knowledgeable, and kind. I felt very comfortable with having them in my home, which is great in an already stressful situation. Katie and Max were on time, neat, and kept me informed throughout the whole process. Positive Responsiveness, Punctuality, Quality, Professionalism Services Water damage-related cleanup & repair. More

Working with them was wonderful! They were so fast, reassuring, and confident. They made the whole process so easy and provided excellent service! I would definitely use this company again and recommend them to anyone! Services Water damage-related cleanup & repair. More

Everyone I have met that works here I have been very comfortable having in my home. They are so kind, efficient, and even let my toddler "help". I have been so happy with the work they have done cleaning up my home after a fire. Would highly reccomend their services! Positive Quality. More

Gary Rollins and 1-800 Water Damage are great to work with. Customer service is clearly a priority to them! It is nice to know that if I have a water damage emergency, regardless of what time it is, I can call the emergency number. Being involved in insurance, I have seen them in action, and have been very impressed. Also, I can not speak highly enough of Gary and his integrity & desire to help others in our community!

Prompt response saved the sale of my house. Just before closing the first blizzard hit and snow was blown into my attic. The snow melted and soaked into the drywall. 1-800 Water Damage was able to dry out the insulation and drywall within a week after being called. Thank You

I would recommend this company to everybody. They were very professional and were able to work with our busy schedule. They also communicated very well of what work was getting done and what to expect on the next visit

Even when i was worried about my 2 and 4 year old kids getting sick they reassured me over and over again that they were safe. Told me everything that they did and what was next. Very well done work.

1800 water damage came to our rescue when we had a big sewer backup into our basement laundry room/storage room. They came out first thing in the morning and cleaned up everything. I was embarrassed by all the gunk and wanted to clean before they came out, but they said no they had machines to take care of that problem. They threw away what was not salvageable and disinfected the rest. Katie was very helpful and called often to see where we stood as other problems needed to be addressed. We were very satisfied with this company and would recommend them highly

Michael Whittemore and his team are awesome. Very prompt to respond and attentive to every detail. Mike, thank you so much for your help in our time of need. Wish I could have given you more stars, five are not enough

I had a ton of water in my crawl space (clean space, so it wouldn't drain). It was practically a swimming pool. They came out quickly, were able to accommodate with the equipment.they couldn't bring it down the stairs, because they were damaged and couldn't hold the weight. They got all the water out and the space dried, so there is no moldy smell. I would definitely use them again.