Prime Appraisal Service

Critical: Quality
I was very unhappy with this appraisal service. The appraisal was $135,000 lower than another appraisal done six months later and $120,000 lower than another appraisal done 5 years prior (in a rising market). I would not recommend using this company.

I sincerely hope that you don't have to deal with this company during your housing refinance--in fact, I would recommend that you request that they are not used. This company undervalued our house drastically, had factual errors in their report, and, even after submitting a rebuttal that pointed out discrepancies in their report, they refused to reconsider their appraisal. If you want a company that does not use logic and common sense to appraise a house, then I guess these are your guys!

Very interesting reading these other reviews as this appraiser ALSO incorrectly measured square footage and shorted value of my clients purchase. Appraisal came in $65k under purchase price!! Insane, never seen such a shortage in my 7 years in this business. MANY errors in tabulating value which included
1. using vintage comps with no credit given to the units own central HVAC
2. no credit given to washer / dryer in unit, other comps had coin laundry
3. said there was outdoor deck space when there wasn't
4. said the area was 'stable' in value but ignored a next door comp in the BUILDING that

Our bank sent them out and they didn’t measure and placed incorrect square footage on our home therefore shorting our value.

Terrible service. They have the worst attitude in the business. If you are refinancing your home do not use them. They will give you home the worst review and devalue your property.

Great company, great customer service. The Office Manager was very pleasant and accommodating. The appraiser was respectful and informative. The report was very professional and accurate. Highly recommended.