Natalie Mathews
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Natalie Mathews
Bonita Springs Chamber of Commerce Available to help 24/7 Focus on Relocation to Lee & Collier County Serving Auto Insurance needs for the state of Florida Call our office for a FREE insurance quote! Read how the weather and catastrophe response team at State Farm is the largest disaster response team in the insurance business.

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Reviews (12)
Bryan R.
Bryan R.
Jan 28, 2021
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Really great place to get insurance! Natalie is awesome, and always very friendly. The other agents that work there are always very helpful and kind as well. It genuinely feels like they care about providing quality insurance at an affordable price. I'd highly recommend any of my friends or family to get a quote on their home and auto insurance.
Yes Yes
Yes Yes
Jan 22, 2021
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I just joined a few months ago and the service and competence of every person I’ve spoken to has been awesome! They are constantly working to save you the most amount of money while also making sure that you are adequately covered for any potential exposures. When I moved my insurance over they found out that I had been sold multiple double coverage on certain things and saved me a lot of money.
HIGHLY recommended.
Special shout out to Connor and Nadia who provided exceptional service.
M. H.
M. H.
Nov 25, 2020
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Agent assistant we dealt with in 2019, Andrew, apparently no longer works for State Farm. Have no contact for Natalie because never dealt with her setting up home owners policy. Sent specific policy question via State Farm website for Natalie. 5 days ago, no response.
Anthony White
Anthony White
Nov 03, 2020
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Best insurance company I've. Ever had, hands down best. "Good Neighbor" in town! They've always been very personable, almost family like... What a pleasure, even when I had
<<>>
my second active claim... Hades!, I was laughing half way thru the phone call... Can't beat that !
Nici Arsenault
Nici Arsenault
Jun 25, 2020
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Positive: Professionalism, Quality, Responsiveness
Natalie’s office has always been so helpful when getting me set up with a new policy or when I’ve had questions. They’re very responsive and friendly. Nadia was wonderful to help me with an issue I had recently and got it taken care of very quickly. I’ve had nothing but a great experience with everyone I’ve spoken with so far.
Casey Bergstrom
Casey Bergstrom
Jun 12, 2020
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We have had a terrible experience with StateFarm as of late. We opened a claim for our roof and was told that we would have an inspection done or that somebody would reach out to us. We have not heard from anyone and every time we call they transfer us to another agent and then it goes to voicemail. I gave it a few days and then tried again this week to call only to be sent to voicemail again and no one has called us back. I am super disappointed in the service we have received and will be switching to something else.
Swfl Tile
Swfl Tile
May 07, 2020
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I have been using State Farm for the past 10 years we were with a different agent before Natalie Matthews. Natalie Matthews and her husband Bonita and Estero are by far the best State Farm agents in the area. They have hired a new girl Nadia and she is absolutely one of the best Representative agents I have ever seen. She is attentive to detail and knows exactly what’s going on with your file when you call. She is a great fit for Natalie Mathews State Farm and I think that she should be training other individuals to act and know how to deal with certain situations. I was dealing with a payment
Jennifer S.
Jennifer S.
Mar 13, 2020
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After several years I finally registered my car in Florida because I recently made SWFL my primary home.

I called this agency mostly because it's close to my home. When I called I spoke with a lovely woman who took most of my information. She then asked me about my Condo and life insurance. She made some rather good points, taking into account my special circumstances and I thought, "Sure, why not have them take a look at it all."

Then rather oddly I was abruptly put on hold and transferred to the agency owner, Ms. Mathews. I thought this was odd but, okay kinda nice to be taken
Bryan B.
Bryan B.
Jun 12, 2019
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The BEST Insurance Agency in SWFL! Natalie is extremely professional and hard working! Definitely wouldn't want to work with anyone else!
Octavia Harris
Octavia Harris
Dec 31, 2018
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Love love love Natalie!!!
They have offered excellent customer service over the last 2 years I have been with them. Always available and will work with you to get the best coverage at the best price.
So so happy!!! Thanks guys!!!
Jasiri Ja'Na
Jasiri Ja'Na
Dec 19, 2018
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Natalie taught me so much about insurance! We were able to work out the best policy for my budget. Very patient with amazing customer service.
Gina Stair
Gina Stair
Oct 25, 2018
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It was finally time to get my car registered in Florida and I am not good with anything insurance wise nope not me! Called their office and spoke to someone there who made me aware I was extremely under insured with Progressive. Did not even know that was possible!!!!! They really made an effort to give me better coverages while helping me to stay within my budget and I got to meet all of the friendly faces in Natalie’s office and can’t begin to thank them for how wonderful they were with me, helped an old snowbird like me understand what to do if I am ever in an accident, who to call and also