VIS GROUP, INC. was hired by our construction company to assist with the set up and transition of a condominium association. We are very pleased with the quality, experience, flexibility and knowledge they provided in the process. We are looking forward to continuing our relationship with this firm.
I have 10 years of experience working with VIS Group. For that last 10 years, I have owned 2 rental units at Regency Park condominiums in University Place. VIS Group has been the proper management ( and they have really helped ). Working with VIS has been a great experience. VIS Group has always given outstanding service.
I have 10 years of experience working with VIS Group. For that last 10 years, I have owned 2 rental units at Regency Park condominiums in University Place. VIS Group has been the proper management ( and they have really helped ). Working with VIS has been a great experience. VIS Group has always given outstanding service.
Services
I have been a business consultant for more than 12 years now, and the level of professionalism I have witnessed from VIS Group has impressed me. I also serve on the Board of a condominium association where I own 2 investment properties, for which I have also retained their management services. The Association has had numerous complex challenges which VIS Group has helped us successfully navigate during tough economic times.
VIS Group, Inc. provides community management to HOAs and COAs. If you are looking for property management services, we can refer you to our sister company - Simply Home Realty. Simply Home Realty is a full-service property management and realty company, serving the Thurston and Pierce county areas of Washington State.
You will find this service provides up-to-date reporting and is fast, as all documents are available electronically thru email. Hard copies are available as an option. To acquire any of these documents simply log on to www.homewisedocs.com and select the Sign Up link to register. Please contact VIS Group, Inc at 800-537-9619 should you have any additional questions, comments, or concerns.
You can pay online via credit or debit card, or e-payment using the Portal for your association. If this is your first time logging in, please use your 9 digit account number, which you can find on a statement or letter received from VIS Group, in order to create your new homeowner's account. The Portal is using a third party vendor for payment processing, and they charge a fee for this convenience.
Reviews (10)
Marla Collison
Feb 03, 2022
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I'm a disabled Vet and I wanted to access our clubhouse kitchen from the pool deck through the sliding glass doors. Instead VIS replaced the doors with fixed windows! Can you imagine having your pool house sealed off from your pool? Besides being hopelessly confused and just plain wrong about state and county pool barrier regulations VIS had this to say: "the glass doors create a liability such as if someone using the pool was to slip and fall into the glass doors and possibly shattering them." What? 100 million sliding glass doors in America, 8 million open onto pool decks. No one else is held
Mike Castillo
Feb 01, 2022
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My HOA has recently been assigned a new Property Management Group, VIS is our new PM. I actually stopped by there office in Lacey Wa to meet our new Team. They were very nice a receptive and informative. I recently had a complaint to file and appreciate the swiftness that it was dealt with and the explanation and understand of how this new system works. Thanks Elyssa Lopez for your help with this process, pleasure to work with you and your company.
Renae Bowman
Jan 28, 2022
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Tony B.
Jan 24, 2022
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I would like to thank Ms. Erica Hanline for helping me with my situation. Every time I have called the VIS group and spoke with Ms. Hanline I have received nothing but the best professional help from this young woman. I live on the East Coast and my problem is on the West Coast and she has taken her time to ensure that every time I encounter a problem, it runs smoothly for me. I hope your supervisor sees this review and I hope he/she appreciates and knows what type of employee they have in you. Once again thank you and I appreciate all the help.
Brandon Murray-Kruse
Jan 24, 2022
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Damon Brown
Jan 24, 2022
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Charlotte Borgert
Jan 24, 2022
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George Crawford
Nov 29, 2021
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Leeanna Bataeff
Nov 13, 2021
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Never a bad experience with VIS as a whole, they listen when you appeal a fine. The reason for the one-star review…. Every single notice has been comical! A trash bin left in sight. Both times we received this notice, the trash bin was literally left in sight for less than 10 minutes, was their ‘scout’ sitting and waiting for me to walk away from the can to snap a quick pic of it???
Their notice about ‘weeds’ were actually flowers that the petals had started falling off of…..
All notices/fines reviewed and dropped. But really…. Are you just counting on people being pushovers and
Their notice about ‘weeds’ were actually flowers that the petals had started falling off of…..
All notices/fines reviewed and dropped. But really…. Are you just counting on people being pushovers and
Ann Stewart
Oct 18, 2021
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The service STINKS. You never know who's going to contact you (via their confusing e-mail system) and tell you they're fining you again. You can't get a straight answer. Sometimes you can't get any answer. And it ends up costing you a lot of money in fines bc they were slow to respond. Or they'll get your hopes up, then dash them to the ground and add another fine. If you pay them for anything, go to their office and get a receipt bc they'll pass your payment on to someone else and by the time they notice, you've got gotten another fine.
