Customer Paradigm
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Customer Paradigm
From paid advertising, search engine optimization, campaign management, to website design and coding, we have you covered. Our retention experts can help you manage social media, email re-marketing, blog and content writing and more! From one hour to one-thousand hours, our developers can craft a unique identity and website for your business.

Customer Paradigm is a full-service interactive media agency based in Boulder, CO dedicated to helping businesses acquire, retain, succeed, and interact with their customers. From coordinating marketing plans to developing new programs for our clients, we can help your business leap forward to the cutting edge, without breaking your budget.
Services
An award-winning, Colorado-based interactive agency, Customer Paradigm has clients throughout the United States, Canada, Europe and Asia. Our customer-centric approach allows us to internalize our client's vision for their organization and design everything from websites to print marketing materials - and see results.
If you refer others to us, you have our heartfelt thanks. One of the highest forms of trust in business is sending friends and colleagues along to us. We know that your trust in us is hard-earned, and we pledge to take care of anyone you send our way. We are happy to set up an initial meeting or phone call, but then it is up to the client to pursue the conversation (we won't hound them endlessly).
Microsite for Xcel Energy, the 4th largest power company in the United States, teaching energy conservation for teachers, students and other constituencies. Travelocity is a leader in online travel and for the last sixteen years has guided travelers to affordable and convenient flights, hotels, vacation packages cruises and car rentals.
This is the date that the code audit was run. We record this for you, so that if you run the code audit before and after an upgrade, you'll be able to have a date and timestamped report for archiving purposes. This checks the version of PHP on your server; if your version is out of date, certain functions will not work properly.
Has your website been hacked? For an eCommerce business owner this can mean both a loss in profit and credibility. Customer Paradigm can help secure your site and make sure this type of attack does not happen again. We know that this shouldn't be something we have to mention, but we do pride ourselves on our ability to have a real person answer the phone during our business hours, and we make sure to respond to all email requests promptly.
Reviews (17)
Rob Nunya
Rob Nunya
Nov 07, 2020
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Customer Paradigm did an outstanding job on our eCommerce site build and gave us almost too much traffic from their digital marketing efforts. Many Thanks!
Hayden Herrod
Hayden Herrod
Sep 11, 2019
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I was spending a ton of money on Google ads but I didn't really know if I was wasting money or actually getting new people in to my company. The Customer Paradigm team was really good at going through from start to finish, figuring out what I was spending money on, and where I could tighten up my budget. They also really helped me figure out that I wasn't tracking all of the sales through the site. I like these guys.
Sue Stash
Sue Stash
Jul 14, 2019
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Jeff is awesome! Got the photos done in record time and with good results. I'd definitely use these guys again.
Justin Hilty
Justin Hilty
Jul 05, 2019
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Same bad experience as the other reviews elsewhere online (yelp for example). Company took a LOT of money from us to migrate our Magento site. A year later, they couldn't make it work (didn't have the technical expertise to do what they promised) and abandoned the project all together. We had to start all over from zero with a new developer. Would have sued them, but got the feeling based on conversations with the owner that the business is cratering around him anyways. I do not recommend hiring them for any kind of large project whatsoever. If you do, don't pay until it's 100% complete, or you
Adam D. Osborne
Adam D. Osborne
Jun 13, 2019
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These guys are great - my PPC is much better than it has been before. I like how they try to get inside the head of my customers and figure out good ad copy and keywords that matter. The last company I worked with wasted a ton of money on auto-suggested keywords that didn't really fit, so I was wasting money and eating up my budget. These guys actually care and are helpful. I'm a big fan and am impressed.
Zero Motorsports
Zero Motorsports
Nov 09, 2017
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Customer Paradigm and Bruce have been a a great help to our company and getting our website optimized. They are very professional and knowledgeable about Magento and other web applications. If there is an issue on our end, they are quick to respond and get it fixed for us. I would highly recommend them.
Heather Locke
Heather Locke
Jan 01, 2017
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Personal trainers are my favorite! Katie S. is amazing. Boot Camp with Marty or Jemel is the best. Love the staff. The girls up front are the sweetest.
Alison Simpson
Alison Simpson
Nov 25, 2016
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The receptionist, Brandi, and the CMA, Austin, were super fast and helpful. Overall, my experience was lovely.
Michael Carter
Michael Carter
Mar 11, 2016
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I've had fun working with the Customer Paradigm team - I found that they were organized and really know how to pull together a site quickly. I love that they answer the phones with a real person and they get back to me right away.
They built a pretty big WordPress site for my company - I have a ton of content.
But they were able to create a site that not only looked good, but loaded really quickly.
Michael Ryan
Michael Ryan
Mar 05, 2016
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Customer Paradigm has done work for my firm for over a year and half now, and every time it's gorgeous, on time, and on budget.They are ridiculously talented and I'm constantly wowed by their skills to put my words and ideas into cohesive, precious, stylish graphics. I consider them an arrow in my quiver, a genuine, dependable resource. This website design company is a gem, you really can't go wrong choosing Customer Paradigm for your design needs.
Ian Goolsby
Ian Goolsby
Mar 04, 2016
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The crew here at CP is like none other. Never have I had the pleasure to work side by side with the most professional, coolest, most down to earth folks. We truly are the best at what we do as well as look amazing doing it. Our clients love us. New clients often comment they wish they had signed on years ago. Heres to good hard work and being at the top of our game. Many more solid year lay ahead. Cheers to my Customer Paradigm family. I love ya.
George S. Cooper
George S. Cooper
Mar 04, 2016
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We called Customer Paradigm because they are a Magento 2 certified partner, and they don't work overseas.I was impressed with how much knowledge their team had. Jeff Finkelstein - their owner - knows more about Magento than anyone I've ever talked to. I found their project management team very organized, and we finished our $84,000 site within a… week of when they said - and the delay was on my end trying to get product images to them.I like that when I call, a real person answers the phone. It's old school service with new technology. More than anything, they made it easy to work with them
Carrie Colorado
Carrie Colorado
Mar 01, 2016
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Customer Paradigm gave us great service from start to finish. They've done an excellent job in creating and launching our website, as well as fixing any issue we may have.
Al Keannkath
Al Keannkath
Dec 25, 2015
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Jeff Finkelstein at Customer Paradigm helped us out with a vexing problem: our website wasn't sending emails to our clients or to us. That meant that we were missing contact forms - our possible new customers - who were contacting us, but it wasn't going through. And for our customers, they weren't getting confirmation emails, and thought that their orders weren't going through either.
It also just started happening all of a sudden, too. I didn't notice anything until I realized we hadn't seen a single contact form through the site for a four days. I just thought that it was a slow time.
The
Frederick Lindsey
Frederick Lindsey
Oct 03, 2015
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The manager of the Budget Inn Hotel at 2224 East Independence Blvd,goes out of his way to help the guest,he will empty out their trash or make sure room service has provided everything you need.He will walk the grounds and make sure everyone is safe.If you need something he will get it as soon as possible. Anish Bhakta always greets you with a smile and a hello!
Viviane Ness
Viviane Ness
Dec 04, 2014
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Search engine optimisation has been carried out effectively, energetically and diligently and the results are starting to affect the rankings. I anticipate great improvements in the coming weeks. Thank you Customer Paradigm!
Alex Junior
Alex Junior
Dec 03, 2014
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The service provided by Customer Paradigm , from the initial sales contact through to the final design, has been excellent throughout. The design fulfils all our requirements and it is easy to modify from our office reducing cost and inconvenience.