When it comes to your vehicle, and the mechanical problems you may be having, we want to hear your side of the story before we listen to the story your vehicle wants to tell us. This small aspect of doing business the right way, is often forgotten by many of our competitors. Fortunately, we do things a little different at Wicked Wrenches, and that means you, our customer, get to experience a different kind of auto repair shop.
No, the customer is not always right. But when you've built your business based on the principle that customer service is King, you listen. At the end of the day, it's not the customers job to be right, it's ours. It's our job to provide you with expert advice and solutions to your automotive needs, and follow that up with expert service and repair, and next level customer service.
No, the customer is not always right. But when you've built your business based on the principle that customer service is King, you listen. At the end of the day, it's not the customers job to be right, it's ours. It's our job to provide you with expert advice and solutions to your automotive needs, and follow that up with expert service and repair, and next level customer service.
Services
Established in 2016. Chris & Tina wanted to create a car repair shop where people could come, get amazing service and quality work done. Specializing in not only cars but pickups and heavy duty trucks as well. Starting off in a 2 bay shop was just the beginning. 3 years later they were running out of room, quickly.
There isn't much we can't do. At Wicked Wrenches we want you to have a one stop shop. Quality service, educating the customer, and never finding a way to include hidden charges is our guarantee to you. Because without you, we're just mechanics. It's pretty simple, if you are consistent with the upkeep of your vehicle, it will perform better.
At Wicked Wrenches we offer discounts for referring new customers. If you're an existing customer and you refer a new customer to us you will receive $25.00 off your next visit. The DragonSkin Liner is sprayed directly onto the original truck bed. The DragonSkin Liner forms a permanent airtight and watertight seal that prevents rusting and corrosion and stands up to the most extreme hot or cold temperatures, yet still remains flexible.
They are awesome! I highly recommend them! They were so polite and treated us like family when our alternator went out on our way home. They worked hard to get us back on the road and actually were honest and personal with their care. Wicked wrenches gave me an amazing deal on replacing my motor! He did it in good timing and everything works great now!
Reviews (12)
Shayla Smejkal Fox
Oct 04, 2021
Report
We started hearing a knocking in our 1997 30' motorhome that we have been working on for a year. We checked around every mechanic shop we came up with to find somewhere that would work on it and give us a quote. Most shops denied us because they either don't work on that type of RV or don't work on ones that old. There was one shop that could do it but they were booked up until the end of the year. Wicked Wrenches got us in pretty much right away and gave us a reasonable estimate for an engine replacement. Chris confidently confirmed the engine knocking being caused by a rod. He was able to order
Janice Marciniak-Hupp
Sep 13, 2021
Report
Erin Shaw
Aug 29, 2021
Report
Chris diagnosed and repaired our 2013 Dodge Cummins while we were in South Dakota on vacation and got us back on the road. He took the time to speak with us and our mechanic back home in New Hampshire to figure out what was wrong with the truck. Then he repaired it in a timely manner. We are happy to have found this small business with honest, hard working and caring owners. Highly recommend
Jodi Juhnke Stratman
Aug 14, 2021
Report
My wife and I highly recommend wicked wrenches for all vehicle repairs! Not only for the local community but for those visiting from out of town. The owners and staff are very thorough in their work and straight forward in communicating with the customer! And their communication with us is what my wife and I recommend about wicked wrenches!
Dan Dial
Aug 04, 2021
Report
We were traveling through the area the week before the Sturgis Motorcycle rally starred. I found WW on the Amzoil site as an authorized dealer. I called and asked if they could get me in for an oil change. The owner asked me to call back in a hour so that he could make sure he had access to the correct oil and filter. I called back and he was able to fit me in around 4. The service was fast and efficient. My wife and I along with our dog were welcome to wait in their waiting area which was spotless as was their restroom. They had us back on the road within an hour. If you're in the area, and need
Rocky McCafferty
Aug 02, 2021
Report
Stay away at all cost! It cost me just under $900 to replace a fuel pump in my Motor home. Now I cannot fill up my tank all the way because of their in proper way that they put the fuel pump back into my tank. You would think that since the owner is a fireman , He would know the importance of not having a leaking fuel tank, right next to a hot exhaust pipe! I called them, left message, And never heard back from him!! By the grace of God we did make it all the way home.. But now I get to pay another mechanic to redo his work!!!!!
Elaine White
Jul 15, 2021
Report
Lavon Bontrager
Jun 25, 2021
Report
We live 11 hours away and had a brake caliper seize up on a Fri afternoon and these wonderful people took us in and had it fixed in 2 hours. Chris is a good mechanic and person!!
This was after Goodyear around the corner told me that he's not going to be able to help me until the middle of the following week and was certain he couldn't give me any names in town that would be any better.
This was after Goodyear around the corner told me that he's not going to be able to help me until the middle of the following week and was certain he couldn't give me any names in town that would be any better.
Tyson Reich
Jun 14, 2021
Report
Aislinn Grant
Jun 02, 2021
Report
Wicked Wrenches was very helpful and very nice to us! We had some issues where some fabric had gotten wrapped around our drive shaft (weird problem) and we got it off but wanted to check that it was all okay. Wicked wrenches got us in day of and was able to look at it and tell us it was good to drive. Didn’t even charge us! Super sweet guy and would highly recommend their business to anyone. Tried to tip them but they just put it in a fund for people who can’t afford repairs on their cars. Such nice people!!!
Fran Bradley
May 31, 2021
Report
On Thursday, June 3, 2021, we were on our way home to Rochester, Mn, from the Black Hills when disaster struck. The serpentine belt shredded and we were stuck. Wicked Wrenches of Rapid City, SD, came to the rescue. They made time in their busy schedule to repair our 2004 Winnebago Adventurer (8.1L Workhorse engine). It took a few attempts to get the right belt. They also helped refill the cooling system. Friendly and competent professional service. We were impressed and grateful.
Christine Zepeda
Apr 13, 2021
Report
I was on vacation with my family and ended up with truck problems. I called the shop and explained my situation that we just came in from MN and I needed help with my truck shutting off. Even though they were fully booked up over a week out, Chris the owner said to come on in and he'd take a look. He was very informative, used laymen terms, explained in detail step by step of what he would do depending on what code came up. He fixed my truck in less time then he said it might be. AWESOME JOB, FRIENDLY, AFFORDABLE and GREAT SERVICE ALL THE WAY AROUND! The ladies in the office are super friendly
