Gentle Family Dental
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Gentle Family Dental
We also require a 48 hour notice for any appointment cancellations. Any Saturday cancellations need to be made by 2:00pm on the previous Thursday to avoid a charge to your account. Gentle Family Dentistry was founded in 1986 by a Naperville Dentist, Dr. John Jaeschke.

He chose the downtown location at 10 E. Benton Ave, Naperville, when the building became available, and began restoring the historic structure into a modern state-of-the-art dental practice.The dentists and assistants we have on staff are friendly, professional and ready to help your family with your dental needs.
Services
Bridging the gaps to better dental health with our bridges that are now in all white, metal-free Zirconia. In some cases when teeth shift or are missing, complex issues may begin to happen such as cavities, gum disease and bite problems as it is harder to clean teeth that have shifted. That is where a bridge comes in to fill spaces that are contoured to a precise impression of your teeth.
Maybe you have old crowns or fillings that have failed, a fractured tooth, a root canal, a large cavity, or maybe just want to improve the appearance of a tooth. Dental crowns restore and protect your teeth from further damage with a custom-fitted restoration that completely covers your tooth.

First we prepare your teeth and take impressions, then our lab custom forms your new tooth from porcelain, gold or other alloys to give you the best performance, restoration and the visual look you desire.
Protecting you from tooth decay. Molars and premolars are shaped with uneven pits and grooves that collect food and bacteria that can cause tooth decay. To prevent this from happening, we first give your teeth a complete cleaning and drying. Then the tooth chewing surface is conditioned to roughen the tooth surface slightly and help the sealant adhere to the tooth.
Protect your children's teeth with these custom Sports Mouth Guards. Unfortunately, damaged and broken teeth do not grow back naturally. That is why it is so important to protect our teeth. If your children are involved in sports, especially aggressive sports, it is essential to protect their teeth from injury or damage from a ball, elbow or the ground.
If your physician has diagnosed you with sleep apnea, we can help you get a better night's rest. If you have tried a CPAP device and cannot tolerate the noise, hoses or its cumbersome fit we offer several different oral appliances to treat mild to moderate sleep apnea. With an impression made here in our office, our partner dental labs fabricate a specific device to fit you to help you sleep better.
Reviews (13)
Ray Simon
Ray Simon
Aug 01, 2021
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My wife and I are extremely selective for dental care. Everything about this practice is 5 stars: Dentists, Dental Hygienists, Office Professionals have all provided outstanding experiences. Cleanings. Fillings. Diagnosing cracked teeth. Billing. Answering questions about dental insurance. Fair and stand behind their work. I am the worst patient, being anxious about even cleanings. "Gentle" has been my experience. Been going to the practice for more than 2 years.
K. T.
K. T.
Aug 10, 2020
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I absolutely love this dentist. Dr. Jeaschke has a get attitude and explains everything he is doing and wants you to feel as comfortable as possible during your visit. I had the best cleaning there too and the office staff is great to talk to when making the appointment. I would definitely recommend them to anyone!!!
Wilber A.
Wilber A.
May 03, 2020
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No doubt by far the Best Dentist I have ever known that has exceeded all my dental experiences including previous! Dr. John Jaeschke and staff are invaluable in the level of care they provide each visit. Having lived in San Diego CA, Puget Sound WA, Dallas TX and Atlanta GA, you will be hard pressed to find one that exceeds this place.
H.
H.
Feb 12, 2020
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Most unprofessional dentists ever. Would not even try to work with my schedule as they are not open Saturdays and I had a job change so I could not take time off yet. Had a crown repeatedly fall out and it even had to be replaced within 6 months of getting it because it cracked. So unless you can go weekdays for mediocre dental work during normal work hours FORGET IT.
A. W.
A. W.
Jul 16, 2019
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This office is very rude. I had to cancel my appointment twice. I'm a mom of young kids and life got in the way. When I called to make my appointment again, after showing up on time to all other appointments, I was spoken to like a child. She wanted me to verbally confirm I would make the next appointment before she would schedule it. Who makes an appointment unless they plan on showing up? Also knowing there is a charged a $50 fee for canceling before. Then went on to state they hadn't heard from me after sending me a statement billing me a $50 appointment cancelation free. This dentist
Lauren Harmon-Pendleton
Lauren Harmon-Pendleton
Jun 13, 2019
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So after I left a review about my billing experience, Joanne called me. We agreed that because it was a mistake on their part (telling me that they took my insurance when they did not) that I would not be billed. I am still getting a billed for the services three years later.
Dr. Spragg is very thorough and everything was explained in full detail. He is an awesome dentist. I recommend that you call your insurance yourself to verify before receiving services. Unfortunately, due to the mistakes and dishonesty of his staff, I have not been back and have moved my family to Gantos Family Dental down
Chrissy
Chrissy
Jun 09, 2019
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My son and I have been patients at Gentle Family Dentistry for over 7 years. We love the staff and the excellent patient care they provide. The office staff works very hard to make accommodations to fit all of their patients into the busy office schedule. The staff is prompt, always considerate in the timing of each appointment. We both have been seen by each Dentist and hygienist in the practice. I have confidence that everyone of their employees provide excellent dental care to each patient. They will forever be a trusted part of our family! Thanks to you all at GFD!
Chrissy & Blake Anderson
Sharon H. F.
Sharon H. F.
Dec 17, 2018
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I can honestly say that dental visits give me great anxiety. I was referred to Gentle Family Dental and I am so happy I went. The staff and dentists are all amazing! They are friendly, compassionate, very patient, and overall made what I feared would be an awful experience so not awful!
Dr. Defillippis was amazing! Thank you to all.
Kim Jernstad
Kim Jernstad
Nov 16, 2017
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Highly recommend!! I've been searching for a good dentist for a LONG time. In the past I've been hit with crabby staff and crazy wait times. Here I was able to walk in, get everything done, walk out, and everyone was SO nice along the way. I even brought my nephew here (who's 7 and terrified of dentists) and HE was even smiling! Definitely will be a long-term customer!
Team Awesome Great Job Quality Logo Products Inc
Team Awesome Great Job Quality Logo Products Inc
Oct 28, 2017
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BEST EXPERIENCE EVER!!! Working with Dr. Spragg and his staff over the past few months getting my teeth in order has been BY FAR the best experience I’ve ever had at ANY dental office. Their team was kind and courteous, the facility was extremely clean, and overall my mouth has never looked / felt better. I would highly recommend and have recommended Gentle Family to my friends and family.
Info Email
Info Email
Oct 02, 2017
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Refreshing to walk into a dental office where the staff is genuinely excited to see me. I know I'm getting the right advice and my concerns are being addressed. Overall, five star service!
Bob Garms
Bob Garms
Sep 05, 2016
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Scheduled appointments for my family and had their office confirm my insurance coverage prior to our visit. Was told both verbally and on voice mail that we were covered and our out-of-pocked would be under $40. Paid the quoted amount at time of service and shortly thereafter, received an invoice for over $1,000. I disputed the bill and played the earlier voice mail, quoting my out-of-pocked of $40.
Instead of working with me and acknowledging their mistake, they sent me to collections. In my opinion, they are not ethical.
Adam C.
Adam C.
Oct 14, 2014
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We switched dentists and now go to Gentle Family Dental. What a difference between the two. Everyone is so friendly here and the location is great, in the middle of downtown Naperville, close to everything. We love it here and are convinced they are the best dentists in Naperville.