If this is the first time you are visiting the LHVH website, please feel free to make an appointment for a tour of our state-of-the art Facility and Pet Resort. Learn what sets us apart from the rest. Additional text goes here. Leverage agile frameworks to provide a robust synopsis for high level overviews.
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Services
We are an exclusive full service companion animal hospital for dogs and cats. Loch Haven Veterinary Hospital focuses on promoting preventative wellness and sick patient care for your pets. We offer routine wellness care, general medicine and surgery, dentistry, a complete full in house laboratory, full body and dental digital xrays, hospitalization, nursing care and pharmacy services.
At Loch Haven Veterinary Hospital, we believe that your pet is a part of the family, yours and ours. That is why we have made it our mission to provide comprehensive and compassionate veterinary care and that is in the best interests of you and your furriest family member. If you are in the Orlando area, and are looking for a caring veterinary team to help make sure your pet remains in good health, we are nearby and ready to help.
Naturally, as a cat grows and progresses through life, he or she will undergo physiological changes and face a variety of life events that will require care and attention. From kitten care to geriatric cat medicine, consistent preventive care can make all the difference in the quality of life of your cat.
At Loch Haven Veterinary Hospital, our approach to canine veterinary medicine revolves around a comprehensive, competent and compassionate care program, aimed at ensuring the highest quality of life for your dog. Perhaps the greatest measure of our success is found in our many happy patients and kind words from our clients.
All suites are designed to provide a secure, comfortable, climate controlled, and fear free environment. Clean mesh beds are provided for your dog's comfort. Our feline den is in a separate area of the building, providing a secure, fear free space with its own HVAC system protecting them from the sounds and smells of dogs.
Reviews (27)
Tim Davis
Jan 24, 2022
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Beth Morea
Jan 03, 2022
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This is the best service I've ever received anywhere. They are even better than my own human doctor. They saw me day of for an emergency and I'm not even an established patient yet. I definitely will be now that's for sure! They took care of him so well & treated him so fantastic I was kinda jelly his doctor is better than mine. Lol. They even ended up giving me a discount on the whole service and precipitations. I will definitely continue to use this vet and refer everyone I know to them as well. Thank you for taking care of Fudge and his war wounds on his back 👍
Ashleigh McLeod
Dec 31, 2021
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Positive: Reliability, Responsiveness
Came here for the first time with an emergency need for our new kitten that had urinary blockage. The staff was kind, helpful, patient with questions. The vet was gentle and made our cat feel calm and comfortable in an unfamiliar space. We look forward to making this our regular spot!
Came here for the first time with an emergency need for our new kitten that had urinary blockage. The staff was kind, helpful, patient with questions. The vet was gentle and made our cat feel calm and comfortable in an unfamiliar space. We look forward to making this our regular spot!
Joyce
Dec 31, 2021
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The staff and Doctors are excellent, kind and professional and the facility is very clean. I have been bringing my cat, Alex, here for a number of years. Every time the cat is treated gently and expertly by the techs and the doctors. They listen to your concerns and treat your pet with the utmost care. I would not hesitate to recommend Loch Haven Veterinary!
K. W.
Dec 04, 2021
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I took my dog in this week for his first visit-a wellness exam. The facility looked new and was very clean, spacious and light with plenty of parking available. They have a separate entrance and lobby for dogs and cats which definitely reduces stress for everyone! The entire staff (vet, techs and office staff) was very friendly, knowledgeable, courteous and professional. They were great with my dog, took their time with him and were flexible in their procedures to ensure he was never pushed him beyond his comfort level-which I especially appreciated! They listened to me, answered all of my questions
Rtg Gier
Nov 19, 2021
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Loch haven used to be passionate about their clients. Recently there has been a change. More protocol approach less personal. My dog had an emergency, possible stroke, this was two hours b4 they close. I was told they didn’t have enough staff to see him and maybe they could fit him in on Monday or we could take him to an emergency vet. Wow how callus and disregarding. After many years with Loch Haven we will not be back.
Sarah Johnson
Nov 14, 2021
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Positive: Professionalism, Quality, Responsiveness
The staff are extremely helpful and the vet, Dr. Berger, is amazing. She took the time to get to know my furry pet at their first encounter, as well as answered every question that I asked/ explained everything in detail. I will be taking all of my pets there moving forward.
The staff are extremely helpful and the vet, Dr. Berger, is amazing. She took the time to get to know my furry pet at their first encounter, as well as answered every question that I asked/ explained everything in detail. I will be taking all of my pets there moving forward.
C. H.
Oct 28, 2021
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This morning our dog consumed oil containing a toxic ingredient called "wolfsbane". We immediately called the animal poison control line and we were informed this ingredient was toxic and life threatening if consumed by both humans and animals. We were told to get our dog to a vet as soon as possible and that this was a life threatening emergency. I called Loch Haven Veterinary Hospital. I advised reception of the emergency. They were accommodating and told me to bring my dog in. They advised me of the fees. I arrived and was greeted immediately. The reception staff was attentive and
Mary Johnson
Oct 26, 2021
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Positive: Professionalism, Responsiveness
My husband took our dog for an issue when I had an appointment. He was blown away in the best way by professionalism of staff and Dr. Martin and how clean and nice the office was. But most of all he was impressed by how much they seemed to care about our dog.
My husband took our dog for an issue when I had an appointment. He was blown away in the best way by professionalism of staff and Dr. Martin and how clean and nice the office was. But most of all he was impressed by how much they seemed to care about our dog.
David V.
Oct 18, 2021
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I have been with lock heaven vet for over 10 years . In The beginning, I was very happy there. The staff was professional, polite, and very friendly to my pets and to myself. Over the last 10 years the service has gone way down. I don't think the staff that work there are very happy people. You can tell from the atmosphere when you go in there. The owner never ever smiles, I mean his has his favorites there , but everyone else doesn't get the time of day .
The staff are miserable there . I can't exactly put my finger on it , but the atmosphere/ vibe in that hospital is off . I
The staff are miserable there . I can't exactly put my finger on it , but the atmosphere/ vibe in that hospital is off . I
Dane Calder
Oct 02, 2021
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Nancy C.
Sep 18, 2021
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I love Loch Haven Vet Hospital. Dr. Berger and Corinne T are so caring and skilled with my cats (and with me!), which makes all the difference in the world, whether it's a routine visit or a crisis. My sweet old kitty starts purring when they're with him, and I know he's less scared. They're so good about communicating with me, and very clear when explaining what's happening, the options, etc. I just love them.
Brian M.
Sep 21, 2020
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I was born with dogs and cats in my family. Quite actually, have owned pets all my life in some capacity. This means at 41 years old I've had 41 years worth of different vets. As long as I live here, I'll never go elsewhere.
Dr. Martin and staff treat your pet like their own and if you're the pet owner reading this we think you are, your pets ARE your kids and you'd take a bullet or shell out thousands to save their lives. I feel better knowing our 2 little girls (cat and dog) have Dr. Martin in their corner.
I really believe they do as well.
You should see them when he
Dr. Martin and staff treat your pet like their own and if you're the pet owner reading this we think you are, your pets ARE your kids and you'd take a bullet or shell out thousands to save their lives. I feel better knowing our 2 little girls (cat and dog) have Dr. Martin in their corner.
I really believe they do as well.
You should see them when he
Sherri H.
Jun 15, 2020
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This was my first visit to Loch Haven as I am a new Kitty Mom and wanted to establish a relationship with a good Veterinarian team and have my questions answered regarding keeping my cat healthy.
We loved the team and Dr. Berger! As others have stated, the waiting room has a separate entrance for cats and the treatment room had the cubby box my cat immediately jumped into while waiting :)
Dr Berger and the Technician got down on the floor with Kitty Jackie to make her feel comfortable while examining her. All my questions were answered. I definitely recommend.
My only negative feedback
We loved the team and Dr. Berger! As others have stated, the waiting room has a separate entrance for cats and the treatment room had the cubby box my cat immediately jumped into while waiting :)
Dr Berger and the Technician got down on the floor with Kitty Jackie to make her feel comfortable while examining her. All my questions were answered. I definitely recommend.
My only negative feedback
Lizbeth A.
Jun 10, 2020
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Niti A.
Dec 27, 2019
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The vet didn't know the terms menstruation/menses when I was explaining my dog's lethargy to him. Didn't understand what I was saying till I used the word "period"
He said he didn't know what a "menze" is.
Then later mocked me and said "maybe it's her menze"
Concerns me for someone in the medical world. Even though the word "heat" is more routinely used for canines you would think he has heard the word menses before.
Secondly I asked him 3 times to have the receptionist call and get records from her previous vet and in the end
He said he didn't know what a "menze" is.
Then later mocked me and said "maybe it's her menze"
Concerns me for someone in the medical world. Even though the word "heat" is more routinely used for canines you would think he has heard the word menses before.
Secondly I asked him 3 times to have the receptionist call and get records from her previous vet and in the end
Amanda M.
Sep 12, 2019
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Words cannot even describe how pleased I am with Loch Haven. Their staff is SO sweet and caring. Another review on here wrote it was like a spa, not a doctors office...and I totally agree. The staff strives to make all of the pets feel happy and safe. We worked really closely with Dr. St Pierre. She went above and beyond for our special needs puppy, Khaleesi. She went through great lengths to give her proper referrals, and care! I couldn't imagine bringing my Pets anywhere else!!!
Shamira B.
Aug 23, 2019
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Place is clean and nice looking but my positive reviews end there. I have been coming here for a few years. Last year after my 4 yr old cat received his rabies vaccination he became very ill and ultimately had to be put down. I brought him in two times after the vaccine and he got sick and they dismissed it and sent us home. The front office girl is snippy and rude. I have twice called in with questions on medications and was told the told vet will call back in 24-48 hours. Each time I end up having to call them on day 3. I'm done with this place, I have given them way too many opportunities
Stephanie L.
Aug 21, 2019
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This was Kilo's first ever visit to the vet and also my first time ever coming to the vet as well! Such a good experience with this team :) I was greeted with lots of love from the staff and they even took him to the back to say hello to all the others too! I know Kilo felt very spoiled and loved! Dr. St. Pierre was great. Don't let her young face fool you, she seem very knowledgeable. Kilo loved her very much and also fell asleep right in her arms! I'll be back soon for his second visit! In the meantime, take your pets here! You get what you pay for guys :)
Kristen F.
Jul 31, 2019
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I adore the staff at Loch Haven Veterinary Hospital. I left my vet of 10 yrs and began going to Loch Haven for more personalized care for my aging kitty. Let me tell you, I walked in the door and immediately noticed the difference. There are separate entryways for cats and dogs, and the lobby has pheromone diffusers plugged into the walls to help keep kitties calm. It actually feels more like a spa than a veterinary office. The examination area even has a "kitty cubby hole" where a nervous cat can comfortably hide until the doctor is ready to see them.
The staff treat you like family
The staff treat you like family
Angela N.
Apr 17, 2019
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Look at all the five star reviews! You do not need to look any further for your furbaby's care...you have found the best of the best! I recently got a new puppy, a little Italian Greyhound, and was nervous about finding a good veterinarian for her. I read all the reviews here and wanted to get in to see Dr. Rey but there were no appointments available on short notice, so I was booked to see Dr. Martin. Dr. Martin, and his assistant Corinne, were both so amazing! Dr. Martin patiently answered all of my questions, and I ask a LOT of questions! LOL! Corinne gave suggestions for general
Ellen B.
Feb 20, 2019
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Just moved from Miami and having to find doctors for my family (including my dog Khloe) was a big deal. I came across great reviews about this place, so I gave it a shot ! Called to make an appointment and they were so friendly on the phone and fit me in within 2 days! Brought her in today for her visit and the office was so nice and clean !
EVERYONE was so sweet with my Khloe! Dr. Martin was very nice and gentle with my old girl and so were the Vet techs... I think we found a new Vet office
EVERYONE was so sweet with my Khloe! Dr. Martin was very nice and gentle with my old girl and so were the Vet techs... I think we found a new Vet office
Dakota B.
Jan 02, 2018
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Dr. Rey did an phenomenal job with my yorkie who doesn't particularly like anyone! Her kindness and patience with my pup, along with the other staff members, will be the reason that I return :) The facility is beautiful and very clean, if you are nearby I would make your next veterinary appointment at Loch Haven!
Rhine C.
Jan 02, 2018
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Carlie S.
Dec 27, 2017
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Truly amazing staff. All 4 of my animals (3 dogs and 1 cat) are patients of Dr. Ray - she just has a way with our pets. Prior to finding Loch Haven we'd often bounce around to various vets because none of them really felt right. We've been coming to Loch Haven for about 3 years now and we've done it all here - emergency visits, spay/neuter, injuries and routine vaccines. No matter what the case is we walk away confident that any member of the Loch Haven staff will treat our pet as if it's their own and that's the kind of place you want your animal treated.
Jennifer L.
Jun 29, 2017
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Alyx K.
Jan 06, 2016
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This is an interim location while their Mills Ave office is built out, but it's set up for full service. My dog Barclay has seen Dr. Rey at this location and has had some x-rays and his teeth cleaned. They're very tolerant of my dog's neuroses and have realized a large jar of Jif usually goes a long way when it comes to being cooperative. They were also very tolerant of my neuroses and agreed with my request to try conservative treatment when my dog pulled or tore something in his back leg (he's fine now, yay).
