The Carlson Group specializes in mid-Peninsula and South Bay Area homes. As a lifetime resident of the Bay Area with over twenty years of experience in sales and technical support, my goal is to take care of the details for you and to obtain the best possible price for you - whether you are buying or selling.
Contact me for an appointment to discuss my full range of real estate services available. Be sure to register on this website to receive a personalized analysis of your current or target neighborhood. Whether you are considering buying or selling a home in Mountain View, Los Altos, Palo Alto, Menlo Park, Sunnyvale, Santa Clara or San Jose I have the area expertise to help you.
Contact me for an appointment to discuss my full range of real estate services available. Be sure to register on this website to receive a personalized analysis of your current or target neighborhood. Whether you are considering buying or selling a home in Mountain View, Los Altos, Palo Alto, Menlo Park, Sunnyvale, Santa Clara or San Jose I have the area expertise to help you.
Reviews (20)
Priya P.
Feb 20, 2021
Report
Nancy Carlson has been our Realtor since 2012. She helped us buy our first home which had 36 offers and sell our first home after the covid shutdown!
She also helped buy our second house in Saratoga at a reduced price due to the covid impact. We couldn't have done it without her!
She is very passionate about her work , extremely hardworking, professional and knowledgeable. From choreographing numerous contractors, stagers, etc to negotiating with multiple parties, Nancy brought diligence and attention to the process. It takes a truly special agent to do what Nancy did.It has been nothing
She also helped buy our second house in Saratoga at a reduced price due to the covid impact. We couldn't have done it without her!
She is very passionate about her work , extremely hardworking, professional and knowledgeable. From choreographing numerous contractors, stagers, etc to negotiating with multiple parties, Nancy brought diligence and attention to the process. It takes a truly special agent to do what Nancy did.It has been nothing
James Y.
Nov 03, 2019
Report
I contacted Nancy for her opinion on sell & buy, vs. remodel decision. She gave us her honest advise, to recommend us to remodel, instead of sell & buy. She even comes to our house to give me additional advise on remodeling. She is trust worthy. I definitely recommend her if you are looking for a real estate agent.
James
James
Mandy D.
Sep 28, 2019
Report
Nancy has been nothing but a pleasure to work with. Not having been working with any agent at the time that we saw a property that we were interested in, I randomly called up Nancy to see if she could help us check on the offer deadline. To my surprise, not only did Nancy pick up my phone but she also helped obtain all the information and provided all the comps that I requested for some other properties, without questioning our intention and readiness to purchase like some other realtors may do. Once we identified a property that we wanted to put an offer on, Nancy diligently helped us review the
T. J.
Aug 17, 2019
Report
Nancy earns 11stars on a 5 star scale!
We have partnered with Nancy twice, most recently to sell our Los Altos home. In both cases, she performed and delivered in a spectacular fashion.
If you need a "playbook" she has that. If you prefer a less structured approach she does that. She is superb at every aspect of buying and selling. Of course she knows the ins and outs of the process and transactions...more though is that she is fantastic with aspects about which most buyers and sellers never consider. She is well connected and well regarded among the Realtor community. Quality Realtors
We have partnered with Nancy twice, most recently to sell our Los Altos home. In both cases, she performed and delivered in a spectacular fashion.
If you need a "playbook" she has that. If you prefer a less structured approach she does that. She is superb at every aspect of buying and selling. Of course she knows the ins and outs of the process and transactions...more though is that she is fantastic with aspects about which most buyers and sellers never consider. She is well connected and well regarded among the Realtor community. Quality Realtors
Ron E.
Aug 16, 2019
Report
Very professional & knowledgeable agent and VERY easy to work with. She went above and beyond in all parts of the sale from upgrades to listing to negotiating to closing!!!! Her responsiveness is sensational.
Bottom line: we got full price (over $1M ) five days after it was listed!!!
Key for me was her management of ALL repairs/upgrades since I was remote in So. Calif. Repairs were extensive since it was a rental for over 10 yrs. Could not ask for a better agent............
Bottom line: we got full price (over $1M ) five days after it was listed!!!
Key for me was her management of ALL repairs/upgrades since I was remote in So. Calif. Repairs were extensive since it was a rental for over 10 yrs. Could not ask for a better agent............
Devi K.
Aug 08, 2019
Report
Nancy is a top notch, full service realtor. We recently purchased a home in Los Altos, and we found her expertise invaluable. She is very knowledgeable, honest, straight forward, reliable, and not in the least bit pushy. She really is a pleasure to work with.
Nancy combined her understanding of our desired home features with her knowledge of Los Altos neighborhoods, schools and city building codes, ideal lot dimensions, home remodel-ability, etc. to give us great advice. The market was in a newish downward trend at the time we were looking. Nancy recognized this and suggested we bid under
Nancy combined her understanding of our desired home features with her knowledge of Los Altos neighborhoods, schools and city building codes, ideal lot dimensions, home remodel-ability, etc. to give us great advice. The market was in a newish downward trend at the time we were looking. Nancy recognized this and suggested we bid under
Alan H.
Jul 23, 2019
Report
Nancy was a pleasure to work with. She was very thorough in handling all issues related to the sale of our house. She always responded immediately to all requests or questions that we had. She was very knowledgeable about our area and any special circumstances related to our specific property. We highly recommend her services.
Grace A.
Jul 02, 2019
Report
Nancy is a pro-- mindful of details, dedicated, experienced. In addition, she addresses every issue regarding buying/selling a home with integrity and practicality. On top of all that, (and I don't know exactly how she does it) she does make you feel like you are her only client, which I knew was absolutely untrue at the time she represented us in the sale of our home, but felt nonetheless.
Nancy really cares about her clients, and will pull out all the stops to get them what they want, whether it's top dollar for a home they are selling, or a good deal on something they want to purchase
Nancy really cares about her clients, and will pull out all the stops to get them what they want, whether it's top dollar for a home they are selling, or a good deal on something they want to purchase
Alex S.
Feb 16, 2019
Report
We can't say enough good things about Nancy! My brother and I were looking for an agent to help us sell our family home in Los Altos about 6 months ago, and a friend (also a realtor) referred us to Nancy citing her expertise in this area. Over the course of 5 months she guided us through repairs, remodeling, inspections, painting, landscaping, and everything that came up regarding selling our property. Nancy works with her husband Steve, and one of them was present for every single appointment scheduled. She is direct, organized, concise, easy to work with, and truly understands the market
E. A.
Jan 15, 2019
Report
Wayne H.
Nov 23, 2018
Report
About 15 months ago, my wife Amanda and I worked with Nancy and her husband Steve and in less than 8 weeks, we bought our dream home in Los Altos, at a very fair price.
Yesterday was Thanksgiving and both of us thought of Nancy and Steve as people we both were very grateful of. So although it was 15 months ago and Amanda already wrote a review, I'd like to leave my own review now. I'd especially like to offer advice to her clients as to how to best leverage Nancy's skills and experiences.
If I must say Nancy's one unique strength that differentiates her from the many other
Yesterday was Thanksgiving and both of us thought of Nancy and Steve as people we both were very grateful of. So although it was 15 months ago and Amanda already wrote a review, I'd like to leave my own review now. I'd especially like to offer advice to her clients as to how to best leverage Nancy's skills and experiences.
If I must say Nancy's one unique strength that differentiates her from the many other
Annie S.
Nov 04, 2018
Report
Nancy went above and beyond to find us a great home on our first attempt. Due to her knowledge, warmth, and perseverance, we succeeded in purchasing a wonderful home in the South Bay, despite competing against multiple offers. She provided expert guidance throughout the entire home purchasing process. We weren't sure we would be able to figure out this crazy housing market, but Nancy made a potentially painful process a great success!
- Annie & Dave
- Annie & Dave
Natalie W.
Sep 07, 2018
Report
Nancy helped my husband and me buy our dream home in the Bay Area and we are so grateful that we worked with her! She is a prompt, concise, and thoughtful communicator - from quickly responding to our emails/calls/texts to helping us put together our offer. We felt like Nancy truly cared about finding the right home for us and we learned so much from her knowledge of homes and the neighborhoods along the way. She also provided valuable guidance on the paperwork, understanding repairs to be done, working with lenders, contractors, and more. We highly recommend Nancy!
S. S.
Jun 03, 2018
Report
I had a wonderful experience buying my first home with Nancy. Very professional, patient, knowledgeable real estate agent and easy to work with. I would not have gotten the house I have now, in this toughest real estate market, without her. She went above and beyond her duties to help me! Her professionalism and responsiveness cannot be matched, and she always takes that extra step that makes you feel like you are her most important client. She is also great at following up through your transition after closing the escrow.
I would definitely recommend her to anyone purchasing home in Bay area
I would definitely recommend her to anyone purchasing home in Bay area
Anne V.
May 21, 2018
Report
Nancy is simply the best. She works efficiently, gets to know us (first time buyers) and helps close the deal seamlessly.
1) Understanding our timeframe - with our hectic schedules, we knew we wanted to act fast when the time came. Nancy was incredibly responsive in her emails, messaged us via text and met us in person when needed. She prepped us perfectly. We went to an open house Sat/Sun and the Seller accepted our offer by Monday because all of our documentation was in place with trusted parties. (Win!)
2) Upfront and direct - Nancy is to the point and will provide her honest opinion -
1) Understanding our timeframe - with our hectic schedules, we knew we wanted to act fast when the time came. Nancy was incredibly responsive in her emails, messaged us via text and met us in person when needed. She prepped us perfectly. We went to an open house Sat/Sun and the Seller accepted our offer by Monday because all of our documentation was in place with trusted parties. (Win!)
2) Upfront and direct - Nancy is to the point and will provide her honest opinion -
Barbara V.
Nov 26, 2017
Report
There aren't stars enough on Yelp to reflect how wonderful of an agent Nancy is. Nancy helped us with both the purchase of a home as well as a sale, and we're so glad to have had her by our side. From choreographing numerous contractors, stagers, etc to negotiating with multiple parties, Nancy brought diligence and attention to the process that we don't believe we could have gotten anywhere else. It takes a truly special agent to do what Nancy did; she handled the process as if it was her own home that she was buying or selling.
Hopefully we never move again, but if we do, we know
Hopefully we never move again, but if we do, we know
Shelly Morgan
Sep 22, 2017
Report
We couldn't have found a better realtor to work with than Nancy! I wish we could give 10 stars honestly! Nancy went far over and beyond to help my mom sell her home of 56 years. Not only is she professional, responsive, and easy to work with, but when my aging mom had no one else to help and way more things to move out than the average person, Nancy was there, helping empty out closets before I could fly to town. She gave excellent advice, kept us right on schedule and even helped move boxes when we needed them moved and couldn't lift them. I don't know of any other realtor who goes that extra
Amanda T.
Aug 24, 2017
Report
We reached out to Nancy on Jul 18, 2017, and she helped us buy our dream home on Aug 23, 2017, in one of the best Los Altos locations, and at a very fair price; that's only 36 days total. We won our dream home on our first bid.
As a first-time home buyer and a couple unfamiliar with Bay Area neighborhoods, we interviewed 5 top realtors; some had the best Yelp reviews, some were via strong recommendations by our close family members. All of them turned out excellent, but we decided to work with Nancy and it clearly was one of the best decisions we've made in our lives so far.
As we close
As a first-time home buyer and a couple unfamiliar with Bay Area neighborhoods, we interviewed 5 top realtors; some had the best Yelp reviews, some were via strong recommendations by our close family members. All of them turned out excellent, but we decided to work with Nancy and it clearly was one of the best decisions we've made in our lives so far.
As we close
Anqi L.
Jul 18, 2017
Report
Definitely read my initial review -- this does not supersede, just emphasizes all the great things I've already said about Nancy.
I cannot give Nancy more than five stars. But I have to add that we've had some issues with "personal property" left at the house and the cost of disposing of it -- I'm talking miscellaneous debris and excess building materials, plus paint (a hazardous material, for disposal purposes). Nancy has gone above and beyond as our advocate. She has made it clear that the listing agent and sellers are responsible, and she has gone out of her way
I cannot give Nancy more than five stars. But I have to add that we've had some issues with "personal property" left at the house and the cost of disposing of it -- I'm talking miscellaneous debris and excess building materials, plus paint (a hazardous material, for disposal purposes). Nancy has gone above and beyond as our advocate. She has made it clear that the listing agent and sellers are responsible, and she has gone out of her way
Mr. Y.
Sep 22, 2016
Report
My wife and I bought our first house in redwood shores and Nancy was not just our realtor but more like our guiding light, our turn by turn navigation and a friend through this complex maze of home buying in the Bay Area.
As many have mentioned below , working with Nancy makes you feel you are her *only* client, and she is always just a phonecall, email or text message away if not in person.
One of the concerns we had before we selected an agent was around landing up with one who might push us into making offers that we were not comfortable with. With Nancy you don't have to worry about
As many have mentioned below , working with Nancy makes you feel you are her *only* client, and she is always just a phonecall, email or text message away if not in person.
One of the concerns we had before we selected an agent was around landing up with one who might push us into making offers that we were not comfortable with. With Nancy you don't have to worry about