Luttrell's Auto Center has been providing quality car care in Walla Walla, WA since 1995. We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Walla Walla and surrounding areas.
The quality ASE (automotive service excellence) certified technicians at Luttrell's Auto Center employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.Luttrell's Auto Center is a certified auto repair center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business.
The quality ASE (automotive service excellence) certified technicians at Luttrell's Auto Center employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.Luttrell's Auto Center is a certified auto repair center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business.
Reviews (9)
Keith Brindle
Oct 30, 2021
Report
Did they repair what I needed? Yes. Showed up for my scheduled time, and they double booked saying I wasn't until the following week. They were unapologetic and did not care that I had arranged expensive rental transportation. They had my car for an extra week until the "original" date. They clearly don't need the extra business as there services are extremely expensive $490 to replace a water pump. I hope the work lasts because I won't be returning.
Richard Green
Oct 21, 2021
Report
Haydn LastONeEver
Aug 27, 2021
Report
Took my car in to get it cleaned out because a week prior it ran fine and still does, next thing you know I’m getting my fuel pumps and lines replaced and my air control valve and all sorts of stuff replaced. Before I even gave them my car I told them to put a gasket on before starting it and ran my car til it threw oil all over my engine bay and didn’t clean it up. After I got fed up of the run around I tried getting my car back ended up pay $2,000 total. Worst experience ever
Sarah So & So
Aug 23, 2021
Report
So my husband is a diesel mechanic unbeknownst to the man that was helping me (and a very good one at that). The tires were wearing unevenly on our truck and my husband told me to go get the truck aligned. I brought it here to do just that. Someone came back out saying the suspension needed to be redone and would be about $1,500. I felt like it was fishy and told him I wanted to talk to my husband about it first. My husband tore apart the front end and said that the suspension didn't have enough wear on it to warrant replacing it and said he was probably just trying to get some business out of
Julie Witherspoon
Jun 23, 2021
Report
Jim was a life-saver! Air conditioner broke on a record-breaking heat weekend and we were NOT going to make it home. Jim managed to get a part delivered and installed in less than 24 hours, all on top of being super busy and already booked up. Thank you for making time for us and getting us back on the road. So courteous, professional, honest, trust-worthy. We are so grateful!
Izla Gonzalez
Jan 30, 2021
Report
Dont go here they will scam you. I ask them to help me find our why my blinkers were not blinking. Hoping to get a estimate for the costs for the fix. The bulbs were just fine. They said it was the bulbs. They changed the bulbs and costed me about $65 for them to change bulbs that already worked. They just weren't blinking?!! Bulbs were fine..
Dearcie Abraham
Dec 10, 2020
Report
$3,200.00 engine rebuild was done feb.2020 its now nov.10th 2020 my car is in a diffrent shop with an engine full of oil (as recommended)and locked up. At this point Luttrell is fully aware my engine failure is not do to my error since there is oil in it. It is very apparent this is an issue due to there entegrity.I would not recommend this buisness there integrity is definitely flawed and unjust. BEWARE
My car is still titled in russ davis name yet they refuse to be held accountable. Horrible horrible horrible horrible company..... lemon law says warranty is effective and I will be reporting
My car is still titled in russ davis name yet they refuse to be held accountable. Horrible horrible horrible horrible company..... lemon law says warranty is effective and I will be reporting
Aimee Ekstrom
Dec 08, 2020
Report
These people were a dream to work with - they gave me plenty of information over the phone about what to expect and worked with me about getting my car in ASAP (busted fuel line). They were prompt, had rides available to pick you up and drop you off as needed to and from the shop, and the price was great! Will definitely be using them in the future.
Caitlyn Michaels
Aug 06, 2020
Report
I highly recommend! I’m a little new to the area and don’t trust many people with my cars. As a young woman I often feel as if other auto stores and shops treat me like I’m dumb and don’t know what I’m talking about (I grew up in a shop, I know my way around cars), but the people at Lurell’s treated me with respect, like a normal human being, and were very friendly! They also gave me a ride back to my work after I dropping my truck off!
They diagnosed the problem of my truck fast, called me to let me know, and didn’t try to up-sell me things I didn’t need. I will definitely be
They diagnosed the problem of my truck fast, called me to let me know, and didn’t try to up-sell me things I didn’t need. I will definitely be
