Knapp & Associates

Positive: Professionalism, Quality, Responsiveness, Value
I have used Darlene for my personal and business taxes for years. Any letters from IRS go directly to her and the issue gets solved. I've never had an issue.

We have been using Knapp and Associates for the past10 years, that;s as long as the company has been in business. We know when we leave our taxes they are in good hands and will be completed in a timely and professional manner.
We have been so happy with the company that we have referred some of our friends from our local F.O.Eagles to be customers.
At Knapp and Associates you are treated like family the moment you walk through the door, weather it be by the people at the front desk or by the owner Darlene Knapp herself, they go out of their way to be sure we're getting the best service & best

I was terrified for what my first year of taxes as a business would look like but Darlene and her staff made it simple, easy, and put my worries at ease! They help me get organized and explained what I need to be keeping track of moving forward. I have no worries when I walk into Knapp & Associates because I know Darlene and her staff are doing what needs to be done; on time, correctly, and thoroughly! I highly recommend Knapp & Associates for new/current business owners and individuals to complete your tax needs!

Be careful. We used them for a long time. A few mistakes were made but the colossal mistake was when they used our banking information on another clients tax return. We received almost $5000.00 dollars including a $2400.00 stimulus check into our bank account. Now had this been normal life at the time we would have realized immediately that this was an error and called to remedy the situation. This was during the COVID-19 shutdown so we were waiting on money to help with our businesses that were closed down as well as our own stimulus check. We had no idea how much we would receive so when the

Positive: Professionalism, Quality, Responsiveness
Darlene has been phenomenal in her work and attention to detail. I use her for both personal and business for years. I wish that I could give more than 5 stars! When I have a question she is quick to respond and reply. I highly recommend her and her staff to everyone.

Darlene goes above and beyond for all of her clients. I love working with her

I gave her my all my data she needed in march. She did not finish my taxes by tax day. Then she made a bunch of excuses. In the end after all the delays and not having taxes done on time, she typed up a long email that she did not want me as a client any more. Funniest part.. she though I still was filing for a company that I closed years before. There are much better options out there.

I have been using Knapp & Associates for several years to do both my personal and business taxes. They do an absolutely fantastic job! They are organized, fast, and very good. They make my annual contribution to Uncle Sam as painless as possible :)
If I have questions during the year I just email them and always get a response to help me out. I would recommend them to any of my friends or family.