Heeyoung Kim
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Focus on Retirement Planning & Life Insurance Online Quotes: Auto, Home, Life, & Health Insurance Fluently Speaking Korean & English Chairman Circle Qualifier Multi-Year Ambassador Travel Qualifier Multi-Year Long-Time Associate with State Farm since 1994 Korean-American Chamber of Commerce in Chicago Member.

I became part of the State Farm family 25 years ago and established my own agency in Skokie, Illinois in 2013. The foundation of my work is customer service with an abundance of knowledge and experience. Someone once asked me how I can stay with State Farm for so long to which I simply replied, "gratitude."
Reviews (14)
Jay N.
Jay N.
Nov 28, 2021
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Positive: Professionalism, Quality
In general, I dislike dealing with anything remotely related to insurance, but Ms Kim and her team did a great job of guiding me through my first auto collision claim. My parents have used state farm for decades and they've taken great care of our family.
Jay N.
Jay N.
Nov 25, 2021
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Positive: Professionalism, Quality
In general, I dislike dealing with anything remotely related to insurance, but Ms Kim and her team did a great job of guiding me through my first auto collision claim. My parents have used state farm for decades and they've taken great care of our family.
E. Shams
E. Shams
Sep 15, 2021
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The worst! They never get back to my emails, texts and calls!! Never send me mail or emails with notifications... what kinda agent is that!!
Call the corporation & switch agents..
This one is terrible ..
Sallie R.
Sallie R.
Jun 06, 2021
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Positive: Quality
Great service, very accommodating! I worked with Han and he was able to update my life insurance policy over the phone after I sent him the necessary documents. He replies promptly and is always professional. I have recommended him and this location to family and friends.
Imran M. Shamim
Imran M. Shamim
May 19, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Han was excellent. He provided the best experience I’ve ever had with insurance in the space. Highly recommended.
Sallie R.
Sallie R.
May 18, 2021
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Positive: Quality
Great service, very accommodating! I worked with Han and he was able to update my life insurance policy over the phone after I sent him the necessary documents. He replies promptly and is always professional. I have recommended him and this location to family and friends.
Imran M. Shamim
Imran M. Shamim
May 17, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Han was excellent. He provided the best experience I’ve ever had with insurance in the space. Highly recommended.
Trang Nguyen
Trang Nguyen
May 04, 2021
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I’ve been with State Farm now for 3 months and it has truly been one of the best decisions I’ve made. Han has helped me seamlessly transition from my previous company and even recently worked during his personal time to get insurance for my new car. My brother told me that Han has also helped him save about 50% of what he use to pay in car and house insurance. I can’t say enough for the outstanding customer service that me and my family have received from their office.
Lyn Vo
Lyn Vo
Mar 07, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Han, one of Heeyoung Kim's agents, was on top of things from the very beginning! Such a big difference from our previous agent. He uncovered discounts that should've been offered to us and is always available whenever we have any questions or concerns. We are so happy with this team!
Miranda Ho
Miranda Ho
Mar 04, 2021
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This location has been great and responsive. Their representatives always answer my questions quickly and helped with updating my auto policy changes and address change without any hassles. When I moved, Han helped me with getting renter's insurance added asap. Highly recommend this location for their professionalism and awesome customer service
Kevin Lee
Kevin Lee
Mar 04, 2021
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My first name is accurate, I do no want to give my real last name. This review is true, and valid. Please disregard the company's response.
Horrible horrible customer service. No joke got cursed out by an agent at this location after trying to file a claim. Not only that, the head agent called me to inquire why I changed agents within state farm and I told her what happened and she literally laughed at me. Unbelievable, if I could give negative stars I would. State farm's systems have been down for over a week. How is that my problem. If you are considering getting insurance from state farm, I
Lyn Vo
Lyn Vo
Feb 22, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Han, one of Heeyoung Kim's agents, was on top of things from the very beginning! Such a big difference from our previous agent. He uncovered discounts that should've been offered to us and is always available whenever we have any questions or concerns. We are so happy with this team!
Kwangho Yi
Kwangho Yi
Feb 11, 2021
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They take good care of my policy, never had problem with state farm. Especially after changing to this agency they called to offer something call DSS for me to save more money. Following up well with claims and payment due. Thank you for your service.
Tenzin Chosang
Tenzin Chosang
Jun 20, 2020
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Emily has to be the most helpful insurance agent I have ever met and worked with. She was so patient in explaining and answering any questions I had. She also went above and beyond by helping me deal with another horrible insurance issue not affiliated with State Farm. Emily was so helpful and the fact that she helped me solve some issues where she was not gaining anything made me want to visit her more and recommend this firm to friends and family. Thank you so much for the great service Emily! I recommend you all to visit this outstanding agent!