ACCESS Insurance Services
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ACCESS Insurance Services
From our corporate headquarters in Arcadia, we have been proudly serving our clients since 1983. Our team of trained and experienced professionals are ready to serve our clients' insurance needs, be it business or personal. The attention to detail and level of personal care given has transformed ACCESS into a company with repeat business and referrals.

Our experienced insurance advisors have been assisting California businesses with their insurance needs for many years. Our experienced insurance professionals know how to find discounts you won't find in a real-time or automated quote.
Services
Provide one-stop insurance services to our clients - a single professional agent that handles all your insurance needs. Provide risk management and loss evaluation expertise to small and medium business owners. Provide our clients with a balance between COVERAGE, PRICING and SERVICE - a well tailored insurance program to fit your insurance needs - be it Personal or Business.
The right auto insurance policy can help get you back on the road quickly if your car is damaged or destroyed by an accident, fire, theft, or other event covered by your insurance policy. Your policy may also provide protection against medical and legal expenses resulting from injury, loss of life, or property damage caused by an accident involving your vehicle.
Your home is the center of your daily life, and likely your most valuable asset. When your home is damaged or destroyed, you need your claim settled by an insurance company that understands this simple fact. ACCESS Insurance can help you find the California home insurance that will best meet your needs and provide the most valuable combination of tailored coverage, quality service and fair pricing.
Condominium insurance is unique. Your condo insurance policy covers your personal property and liability, as well as any additions, alterations and improvements you make to your unit that are your responsibility based on the condo association agreement. Optional loss assessment coverage is also available to protect you against certain assessments that may be levied by the association.
You have a lot of things that are important to you - from your clothes and furniture to your sound system, sports gear, and computer. And you want to feel confident that everything you've worked for is not at risk. Let ACCESS Insurance help you find coverage options that protect you, your family, and your personal property.
Reviews (17)
Victor Lee
Victor Lee
Sep 14, 2019
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I was referred to Access Insurance Service by my real estate agent. Jeremy Yeung was fantastic. While they were not able to provide me with coverage from their products, Jeremy was super helpful and helped me to get what I needed from another company. #Above&Beyond
Sophia Hernandez
Sophia Hernandez
Jul 28, 2018
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Customer service agent was very rude.couldn't answer a question i had regarding a policy i had with one of their insurance carriers
Anna C.
Anna C.
Apr 06, 2018
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1 accident, many hours of phone call holds, and many unprofessional agents ago.
A horrible experience of having to leave multiple messages, having to submit documents and wait an eternity to get a reply back. It looks like I was not alone with this experience.
For anyone out there AAA, specifically the Burbank location was the best experience Ive had for car insurance and a plus they have a DMV side. Mr. Piric 818-562-8846 will take his time and explain all the coverage options. Something Access never took the time to do :/
Margaret S.
Margaret S.
Mar 29, 2018
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I really wanted to sue them. Got in a car accident and was the other party's fault. Tried to get a hold of Access to resolved the issue and no one gave a fxxk about me. No one returned my call or asked me questions, I had to deal with the other party alone. A bunch of scammer.
Y. B.
Y. B.
Feb 16, 2018
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I don't understand how come there are all of these bad one star reviews. If you check in Yelp there are other reviews under Chris Lo-Access Insurance with much better reviews. In short I need to step in here because I was shopping around for a new business broker and personal one as well. After more than 12 years trusting my ex-insurance broker, I have been realizing that she wasn't giving me the best rates or services and deciding policies for me instead of presenting me with several differences choices, and often times coming back later to raise premiums. I had it! I think her tactic
Leslie C.
Leslie C.
Jan 30, 2018
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BEWARE THIS IS NOT AN INSURANCE COMPANY can't reach any person to claim policy nor can you log on to view policy phone numbers are recordings that tell you to go back to web site that won't let you on saying you don't exist .
George L.
George L.
Jan 12, 2018
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Sham insurance, this company is a total scam . I had full coverage, I was in an accident the accident was 100% the other persons fault , her insurance company took 100% liability, but due to the amount of damages they stated it would be best to go through my insurance company (access), Access asked for some documentation, I sent them all required documentation, I heard nothing from Access , I keep calling and calling no one returns my call , 30 plus days and nothing from Access , I'm currently in the process of getting an attorney to sue Access just so I can get my claim settled, AVOID access
Jose V.
Jose V.
Oct 07, 2017
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This insurance sucks like really sucks I pay a lot 400$ monthly and they don't handle my situation right
Jack L.
Jack L.
Sep 18, 2017
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Update: In 3 months, it will be ONE YEAR since my vehicle was hit by someone insured by Access. I have yet to receive a check. I'm amazed that criminal charges have not been brought against the CEO of this company. How completely unethical they are!
Samantha F.
Samantha F.
Dec 27, 2016
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HORRIBLE
Got into a huge car accident, have full coverage and they're so hard to reach and never return calls!!!!!!!! It's been 3 months now !! Highly disappointed
DO NOT RECOMMEND ACCESS INSURANCE
Dominique S.
Dominique S.
Jul 27, 2016
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The number of fraudulent & unethical practices at Access is alarming. Literally screwed over in a third party claim, lied too, told I knew nothing about insurance and manipulated into sending the lowest estimate so they could prorate that. Thank God I just got an attorney! Feel free to reach out, may have a class action suit on our hands. Email: futr_attrny_domz@yahoo.com
Ashlee V.
Ashlee V.
Nov 16, 2015
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If I could put zero stars I would!!!!! This is a joke of an insurance company! I got hit by some loser with this cheap insurance a WHOLE MONTH AGO! So I decided to go through his insurance which is access! Big mistake!! Iv been waiting a month to get my car fixed! Now that something even worse happened to my car I'm going through my insurance which is State Farm, these people took a whole week to return my voice mails just to make a claim,they never call me back with any answers, every time iv called I don't get a call back until a week or more later. So now my brand new 2013 Mercedes
Veronica G.
Veronica G.
Sep 30, 2015
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Worse insurance EVER!!! Don't recommend it to anyone tell your family, friends, neighbors, baby momma and daddy! I've been waiting 2 weeks for the adjustor to call me. I call everyday leave Colleen and Jeff voicemails and they don't respond them. According to there voicemails it says they are committed to calling back by the end of the day but they sure as heck aren't!
Priscilla V.
Priscilla V.
Sep 24, 2015
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Access sucks! There's no other way to put it. They will not give me back my $260 that I paid them because they need a "stamp" from the dealer I bought my car from. Which is BS. Plus, my bf tried filing a claim because someone hit him and they said to just file the claim himself online.......... That's why I'm with Farmers now. Way better customer service than this piece of crap!
Andrew B.
Andrew B.
Jul 22, 2015
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If I could give zero stars I would. Like the other reviewer said, if you get into an accident with one of their insureds, hire an attorney. I was rear ended. It took them FIVE months to "complete the investigation". If I had not continued to call, they probably would have ignored my claim completely. Then they sent an "adjuster" to write the estimate for my trucks step bumper. They sent me a check for $357.00. The cheapest estimate I got was for $1250.00. The repairs ended up being over $2000.00. I got a rental car from enterprise because the Access agent handling my claim
Kimberly T.
Kimberly T.
Jul 21, 2015
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Don't even bother with this place. My parents have been with Access as an agency for over 10 years now. Just last week I had a conversation with Ken, I spoke to him about canceling my insurance because it was a ridiculous premium. I told him that we would be switching to Allstate because we got a much better deal. He had the nerve to tell me that "ultimately it's your dad's decision so I will be speaking with him." First off, DON'T tell me who's decision it is IN MY FAMILY. Second, when do agents ever get so personal and involved? It's been 5 days since I
Ralyn B.
Ralyn B.
Jun 23, 2013
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If you get in an accident and see that the person who hit you has Access, just call an attorney. HORRIBLE. Customer service - it has been almost 2 weeks and we struggle to reach anyone, never get any answers...their driver was at fault and they are not helpful AT ALL!