Ruby Oaks Apartments
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Ruby Oaks Apartments
Since 1958, we have been the best air conditioning, heating, and plumbing company in the Memphis area. When it comes to the heating and air conditioning business, one company rises above the rest. Choate's Air Conditioning, Heating, & Plumbing, located in Cordova, TN, is one company that believes in old-fashioned values and service.

It was founded on those principles over 60 years ago when Joe Choate established the company in 1958. He began by doing residential repair work on heating and air conditioning systems, and it didn't take long for his reputation of quality work and attention to detail to be known throughout the area.
Services
Since 1958, we have been the best air conditioning, heating, and plumbing company in the Memphis area. We provide HVAC services for the entire Mid-South Area, including Germantown, Collierville, Arlington, Lakeland and more. Let our family serve your family. Choate's Air Conditioning, Heating, and Plumbing have been serving residential and commercial customers in the Memphis area since 1958.
Are you interested in starting your career at Choates? See our available positions and take the next step by applying for our job opening today. Are you interested in joining one of Memphis and the Mid-South's top-paying HVAC companies? If you're a reliable worker who takes pride in what you do, we want to hear from you!
Searching for HVAC services in Memphis? Find out why we are the trusted HVAC services choice in Memphis, Germantown, Collierville and the surrounding area. Most people don't think too much about their heating and air conditioning system -- until it stop working. Don't wait. Schedule a comprehensive assessment and servicing with Choate's now, and ensure your HVAC system is ready for anything and everything.
Since 1958, we have been the best air conditioning, heating, and plumbing company in the Memphis area. It's a hot Memphis day in the summer and your air conditioner gives out, or even worse, it may be the most bitterly cold day of the winter when your furnace won't come on. Choate's Air Conditioning and Heating is ready to make you another one of our happy customers.
Need the best A/C Installation Memphis has to offer? Learn why we are the trusted air conditioner system choice in Memphis and the surrounding area. It won't shock too many people to hear this: summers in the Memphis area are hot! They're also pretty long. Summer conditions often arrive during calendar spring and last into the fall.
Reviews (12)
Pam F.
Pam F.
Aug 13, 2021
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Choates made a very wise decision in hiring Bob Geisenhoff as their Service Manager! He contacted me, came and looked at the job, then made a commitment to have it completed correctly and quickly. He followed through and went over and above to make sure we were satisfied.

With Bob in this position, I would not hesitate to hire Choates again! Their service techs will learn a great deal about customer service as well as tips of the trade from Bob!
Kate F.
Kate F.
May 31, 2021
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The sales rep was here right away and told us we already knew--that the whole system was probably done for! He gave us two window ac units to use and the crew was here less than a week later. They also came on a holiday, Memorial Day. We are very impressed. The plumber came for his part and helped us out with several items that we needed, fixed the garbage disposal and a toilet--Nick was amazing. Also, crew will work all week to complete a large job. Great so far!!
Cheri W.
Cheri W.
Jan 27, 2021
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Bottom line up front: DO NOT USE CHOATE'S for anything! Not even to change your air filters!

Because of Choate's "service"/maintenance call on my HVAC system, I now have mold and mildew in my home. My initial appointment was for semi-annual maintenance, but has turned into a hellish nightmare!

One of the four technicians that came to my home (within one month) did not secure the condensation drain pipe and water leaked in the hallway and my dogs' bedroom for almost one month. Due to your company's negligence, I now have a bigger problem than before and based on previous
S. E.
S. E.
Dec 19, 2020
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Wow. Totally overcharge... we got a bid for work that was absolutely shocking and outrageous... got another bid for the EXACT SAME plumbing work which came in at one third of their inflated estimate. Crazy. Maybe because we're out of town homeowners renting the property? Who knows. Either way we Highly recommend getting a second opinion if using these guys.
Ashley M.
Ashley M.
Mar 17, 2020
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Update: After posting review, the plumbing manager reached out to me directly. I will say, he went above and beyond to make things right. He took the time to listen to my concerns. I feel like he really listened to me and did not try to make any excuses for things that happened. He definitely made me feel like I was heard. I truly appreciate the time they took to reach out to me. I have changed my star rating from a 1 to a 4. I will continue to use this company for all my needs.
Kasanga S.
Kasanga S.
Mar 09, 2020
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The technician called 45 minutes prior to arrival. He arrived at the designated time. Quickly and efficiently did the work. Answered all our questions.
J. W.
J. W.
Dec 16, 2019
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We called for their emergency service at 11:30 at night for my mom who is 78 years old. They took her information and said the next available tech would call us back. We called back at 12:30am to ask for an estimate on the time for getting a call back. The woman said it would not be long. It is 8:00am and my mom is still waiting. Nobody called and nobody showed up. BE WARNED!!!!! It is an answering service that takes your call. Nine hours have gone by since we called for their emergency service. If you can't send someone out, communicate that to your customer. If you are too booked or don
Susan A.
Susan A.
Jul 05, 2019
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I scheduled an install with them even though their price was $4000 higher than Infinity. I also wanted a tankless water heater installed at the same time as the tank water heater had to be drained and removed to get to my furnace. The plumber was rude. He did not leave an estimate and refused to even consider installing the tankless at the same visit. On 4 calls I was told I would get a call back from the plumbing manager. No call came. I wasted my entire morning with their bs. I also had scheduled a quick trip to the beach which I had cancelled as I only have 5 days off work this month. Their
Jeff T.
Jeff T.
May 20, 2019
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The background info. After topping of and servicing my unit for the year with an alternative freon, my regular a/c guy was unavailable for a couple of weeks. shortly after the service my a/c unit started acting up. I called choates to fill in for my guy.
The tech came out, put gauges on it and said the unit was over serviced. Pressures were way too high. The tech spent the next hour trying to sell me a new unit. Im a mechanic by trade. I Can keep up with most tech conversations. the tech focused on the alternative freon as a way to turn every conversation back to a new unit or multi
Carla W.
Carla W.
Sep 17, 2017
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Great service! It never fails that I need them on the weekend. They come right out and fix the air. Jake is super! Hey Choates: give Jake a raise!
Jennifer G.
Jennifer G.
Nov 07, 2016
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Top Notch Friendly Service
I was very impressed the quality of work performed by Lewis. He was professional, friendly and empathetic to my needs. I was able to voice my concerns and Lewis understood exactly what I needed done. I would recommend Lewis, and Choates to all my friends and family for their plumbing needs. I was happy to find out that they had financing and an affordable plan for the Preferred Customer Agreement that saves me 25% on each service call, including some free maintenance for heating and air as well. I'm so happy to finally find "the" plumbing company for me
Daniel M.
Daniel M.
Aug 24, 2015
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I came home at 5:30 pm and found my air conditioner not working and my home at hot mess! Choate's had someone dispatched to the house within 45 minutes, he diagnosed the problem, had to run out to get a special part, returned, installed and tested that everything was working and then left at about 8:30 pm.

We went from broken air conditioner to working air conditioner in about 3 hours even after traditional "office hours." Thanks for the great service!