Poco Verde Landscaping

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We absolutely love the way our pool/backyard turned out!! We worked with Raheem and he was great. Poco Verde was our recommended pool co. From our home builder DR Horton. I would highly recommend this company who is looking for great work/quality and a very reasonable price.
Services: Construction, Design

We moved here from the Midwest so we did not know a lot about the landscaping companies down here. After doing some searching, getting quotes and talking with staff, we chose Poco Verde Pools and Landscapes. The staff was professional and, even with recent supply slumps, completed the projects to our satisfaction. We had Poco Verde do our landscaping and pool and we LOVE it! They did an outstanding job and we would use them again!

I would not give them any stars at all but I guess one is the minimum on Yelp. We had a new build with Fulton homes and Poco Verde was their recommended landscaper. It has only been 2 years since closing with Fulton and our sprinklers have had 5 leaks since completion of the landscaping. We have paid an extra $500 so far in repairs to the system which has had three leaks in the past few months so far this year. We were billed for completion of the landscaping before the system was hooked up and our plants had been in the ground for 3 months dying without water while waiting for them to finish the

I will give this business another opportunity, based off the possibility that a missed email occurred and revise or amend my review based on this new dealing. I've changed one star to 3 pending results. Met with Gary, and was initially impressed. Raheem submitted a design, I sent back a slight change adding artificial turf. Then silence. No response to email, or phone messages. I have a new build Fulton Home and they were the preferred Landscaper. What a total disappointment. No one in Fulton Homes Estrella Commons is using them. That should've been my sign to avoid.

Raheem is the man. He's super easy to work with. He pays attention to the details of what your vision is for your landscaping. The crew will work tirelessly on your project. The pictures are just the first step in our vision.

STAY FAR AWAY FROM THESE GUYS !!

using Poco Verde was the worst decision we ever made .
we signed a contract in Feb of 2021, we will be lucky if they ever gets completed.
we ordered a pool, pergola, and large decking and nothing has yet to be finished .

Problems we have with Poco Verde

1. The plans for our pool were drawn incorrectly and now our pergola doesn't fit the area as planned . So now we can't have a pergola .
unless we accept a smaller pergola .. (poor designing)
Poco Verde sent there pergola company to install our pergola posts and they are not where should be. The owner

I definitely appreciate Bob Owens going out of his way by taking care of all of the little details on our project. Thank you!

We had a new home built and needed to have a new backyard landscape installed. After researching many landscaping companies, we decided to work with Poco Verde Pools and Landscape. Our designer Rhonda was extremely experienced, professional, and pleasant to work with. Her deep knowledge of landscape design, materials, and plants was clearly demonstrated throughout this entire process. She captured all of our requirements and made many excellent recommendations in the design. She responded very quickly to all of our emails. She also made sure that we understood every detail and were comfortable

When we decided to build our retirement home, our builder's rep gave us the names of three landscapers. We emailed all three of them and requested their input. One of them did not respond, a second one advised us to contact them after we had signed for the house. Poco Verde showed from the onset that they wanted our business by responding with a positive message. And they were involved with us from the this point on. Our designer (Patrick Brown), had us into his office when our house was nothing more than 2x4 framing. He got the plot dimensions and house floor plan from the builder, then listened

I am always impressed by a company dedicated to exceptional customer service. This would best describe my entire customer buying experience and treatment with Poco Verde Pools. From the Sales Process all the way through to the installation of my pool and backyard landscaping… it was a painless experience and we now have a beautiful backyard and pool. We witnessed superior craftmanship on the coping, the decking of the pool, and the landscaping… EVERYTHING is stunning and we could not be happier. I express my gratitude to a talented team of professionals; i.e., Gary Steward (Sales Mgr), Tiffany

Excellent job, price point and customer service. I had been wanting to install artificial grass in my backyard but never imagined it would turned out so well. Highly recommended!

Worst landscape ever. Everything they recommend and planted have now been removed. Their designer is a complete buffoon. Would never recommend them to my worst enemy.

The worst, Unprofessional company!! First, i didnt not receive an email re: frontyard landscape until the closing of our house. Still, they should've contacted me again before the construction was done.
2nd, we gave them a other Chance and had an appointment for pool design. Did everything and for 3weeks, we never get a call back from the designer. We would call him(Gary) all the tkme and ask for the design and promised to send the design at the end of the day but still no email from Gary. not once,bot twice, nor 3x. (Unprofessional)
3rd, our box tree died 3weeks/a month ago.
Last tuesday

This company has made my backyard a true 'staycation' spot for my family. The quality of the work is 5 star. Juan and crew did great quality work. The owner Bob really cares and is active always to get the job done. Richard and Gary are great! They both helped made sure my pool completed accurately and as quick as possible. This company is worth your investment.

I was referred to Poco Verde by a neighbor. WORST EXPERIENCE EVER!!! I should of read these reviews first. My first point of contact was great. I told someone would be reaching out to me, we could come in go over the design, expenses, requirements, and any questions. We were also told we would receive a military discount. None of this happened.
I was attempting to work with Patrick, it was the worst experience trying to accomplish anything. The miscommunication, handling everything through email and trying to interpret and understand what is being asked or said is not professional. I asked

Do you want landscaping that lives and a watering system that works? Do you want your calls answered? Do you want a timely response to requests or questions? Do you want ANYTHING you paid for to matter? Then DO NOT go here. Don't. I can't imagine why Fulton Homes, a company I respect and am happy with, has referred us to such a horrible company. At the onset, I should have checked Yelp or any review. That's a mistake I'll never make again. If I could take out full page ads, and hang banners everywhere, warning against giving them any business, I would. The COVID situation

Don't use them. We did a new build through Fulton (Closed in Dec, 2019) and Poco Verde is their provider for additional hardscape. They were zero help with design. Once we laid out what we wanted I literally had to lay it out in paint with measurements because Rhonda kept getting it wrong. It was like 20 emails back and forth. She never told us our design was closer to the house than advisable...she just attached a waiver for us to sign that we were having something dangerous built. We refused to sign it and decided to move it. Would have been nice if we had been given that advice earlier

Your supervisor lied about when it would be completed to the superintendent he was on speaker and said they would be finishing the day before thanksgiving this was At 4 pm on the 27th . Your trucks weren't loaded properly and not sure why drawings are done when your guys don't show up with the right equipment to complete a job .

If your team focused more on listening and customer service you would probably be a lot more successful . Customer service with your company is very poor . Take the sales out of it and listen