Since JD's Prompt Plumbing, Heating & Air Conditioning started in business in 1984, we've aimed to deliver the finest HVAC and plumbing to homes and businesses in Lubbock, TX and the West Texas Area. We go the extra distance to provide the highest quality service from skilled technicians and plumbers.
We promise to respect your time and treat your home or business with professional courtesy. We also look out for your safety-we treat you the way we would want to be treated. Safety: We screen employees and perform regular drug testing to ensure you can trust the people in your home. Quality service: We use only the best materials installed by highly trained technicians and plumbers.
We promise to respect your time and treat your home or business with professional courtesy. We also look out for your safety-we treat you the way we would want to be treated. Safety: We screen employees and perform regular drug testing to ensure you can trust the people in your home. Quality service: We use only the best materials installed by highly trained technicians and plumbers.
Reviews (6)
Carol McCullar
Nov 06, 2021
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We called JD's and was told a service person would be there in the afternoon to deal with our plumbing problem. George arrived about 2 p.m. and had our toilet fixed in less than an hour. He was friendly and courteous, allowing me to clean the floor while the toilet was removed. This company has responded promptly each time we have had to call on them for plumbing and air condition problems.
Sarah Reid
Oct 31, 2021
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We had an AC emergency yesterday evening, and JD's responded promptly this morning. Lee changed all of the filters, diagnosed our AC problem and fixed it within minutes with a temporary part. He came back later today and installed the new part. He was a total professional with an easy-going, customer-friendly attitude. We appreciate Lee and JD's for their prompt, professional, expert service. We are now on their Customer Comfort and Filter Change programs. Thanks!
StevenFromTexas
Sep 15, 2021
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Was scheduled to get a residential main water line shut-off valve replaced on September 3, 2021. No one showed up on September 3, 2021 or called to state there would be a delay. Made a second attempt to have the repair done and was told someone would be out on October 5, 2021. No one showed up on October 5, 2021 or called to state there would be a delay.
Called another local plumbing company the afternoon of October 6, 2021 and that company successfully completed the repair the morning of October 7, 2021.
Called another local plumbing company the afternoon of October 6, 2021 and that company successfully completed the repair the morning of October 7, 2021.
Lendell Norman
Dec 06, 2020
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Positive: Professionalism, Punctuality, Responsiveness
Very prompt and courteous service--Technician arrived in 30-40 minutes after my calling. Had my AC going in no time (20 minutes) as he actually lived nearby. Replaced the Capacitor and was on his way after paying with my Visa CC. This was about 5:30 PM on a very hot summer day.
Very prompt and courteous service--Technician arrived in 30-40 minutes after my calling. Had my AC going in no time (20 minutes) as he actually lived nearby. Replaced the Capacitor and was on his way after paying with my Visa CC. This was about 5:30 PM on a very hot summer day.
Ross Quarles
Aug 21, 2020
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I called on a Saturday morning about a leak in my alley. A technician was there within a couple hours. He diagnosed the problem as a leak in an irrigation valve. He said that he couldn’t fix it because only an irrigation guy can do that. I asked him to cap it and he said he couldn’t do that either. He said his work van wasn’t properly outfitted and he didn’t have the necessary parts. Maybe he was telling the truth about not being able to do anything, but based on his attitude about the whole thing, I don’t think he tried very hard. Would not call them again, too many other plumbers in
Sandra C.
Mar 05, 2015
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I used this company because my heater wasn't working. When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was. The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250. Me, not knowing any better said okay. When it was time to settle up I was astonished to the see the bill. They use a predetermined price for certain stages. I was a Stage 2 charge, which was
