Button Brand
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Button Brand
If you live in Alamogordo or the surrounding area and need a trusted veterinarian to care for your pets - look no further. Dr. Marvin Hays, DVM is a licensed NM veterinarian, treating all types of pets. Your pets' health and well being are very important to us, and we take every possible measure to give your animals the care they deserve.

Button Brand Veterinary Clinic is a full-service animal hospital and welcomes both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Dr. Marvin Hays, DVM has years of experience treating serious conditions and offering regular pet wellness care.
Services
Our appointment book is computerized, which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. Emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come in immediately.
In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world class service and a state of the art veterinary facility.
1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill. 2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks and cash. All cards must be signed by the owner of the card.
Button Brand Veterinary Clinic offers a progressive new approach to veterinary care. Our Wellness Program embraces a focus on preventative medicine based on the specific life-stage of your pet. Each patient is assessed individually based on factors such as species, breed, age, and environmental challenges.
We value our clients' experience at Anderson Veterinary Clinic. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view. The entire staff at Button Brand are great people.
Reviews (13)
Cecil Schlensig
Cecil Schlensig
Dec 29, 2021
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Someone shot my best friend my dog evan with a pellet gun once in the leg and once in the stomach I rushed him to button brand they took him in gave him pain meds kept him over night next day called them they said evan was fine I told them didn't have money yet to put down payment so they said they wanted to keep him another night for observation the next day I get a voicemail saying be sure to bring the deposit and the doc would love to speak to me I got there gave them what I could for deposit waited for the doc to tell me evan passed earlier that morning I don't like how it all happened. The
Vince Roman
Vince Roman
Dec 12, 2021
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Positive: Professionalism, Reliability, Responsiveness
Marvin Hays and his kind staff have been caring for our pets for about ten years. They diagnosed one of my dogs when another vet in town continuously said nothing was wrong. My animals are part of the family and Button Brand is the only place I trust with their care.
Nog Mann
Nog Mann
Dec 06, 2021
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Critical: Professionalism
Worst clinic I have ever been to. Terrible service, just an all around bad human being. Should not be dealing with humans or animals. Seriously bad 👎
M. B. O. H.
M. B. O. H.
Dec 04, 2021
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I will never take my dogs to this place again! The vet wanted to impose a very expensive (and unnecessary) treatment on my dog, and when I told him that I could not afford it, he made me feel that I was irresponsible with my dog .Also, the male recepcionist was very rude and unhelpful. This happened more than a year ago, but I just shared it.
Kennedy Geedey
Kennedy Geedey
Nov 04, 2021
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I would not recommend Button Brand. I brought my dog to Button Brand once in 2018. Their care was fine I suppose, nothing special but wasn’t bad. I switched vets after this one appointment because I personally wasn’t a fan. My one star is because their administration system is wildly incompetent. Every 3-6 months I get a call from Button Brand about an “unpaid bill.” My dog died 2.5, almost 3 years ago now and they STILL call insisting I have overdue balance for this ONE visit in 2018. I went in person twice with bank statements proving I paid the bill on the date in question before even
Ayla Squires
Ayla Squires
Oct 29, 2021
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I rarely write reviews, but I have to make it known how Button Brand failed to diagnose my cats issue and further charged me a significant amount for it. I brought my cat in with what I assumed to be an ear infection. For the initial visit and to look at her ears, I was charged around $260. They said there was nothing wrong with her ears after completing “labs” and that I just needed to clean them. I purchased the cleaning solution and cleaned her ears as instructed. After nothing helping, I visited a different vet (whose office and care was much nicer and cleaner) where they diagnosed her
Tina Davis
Tina Davis
Aug 07, 2021
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Critical: Professionalism, Responsiveness
Waited on hold several times for an appointment. They pick up the phone and hang up after 10 minutes or so of leaving you on hold. At least have more than one awful country song playing on a loop if you are going to leave someone set on hold forever. Terrible service. Not wasting any more time on this clinic.
Sandi Knight
Sandi Knight
Aug 03, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Dr. Hays and his staff have always treated me and mine with love and professionalism. You can't ask for a
more caring veterinarian for small or large animals.
Cheyenne Pierce
Cheyenne Pierce
Jul 20, 2021
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Button brand is horrible. I babysit for a family whose dog started sneezing blood. He was taken to button brand and completely dismissed, they only checked his heart and gave antibiotics and that was it. He continued to sneeze blood and was taken to Ruidoso Animal Clinic where they scoped his nose and found a tumor. Their dog only has 100 days to live now. Button Brand/ the vet should not be in business. From the reviews, other animals have lost their lives because of his carelessness. If this family didn’t take him to Ruidoso Animal Clinic they may have never found out about the tumor and lost
Jessycah Gilmore
Jessycah Gilmore
Mar 21, 2021
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WOW !!! What an amazing experience! Words cannot express the thanks I want to give to this clinic. I had an emergency situation with my service dog and they went above and beyond in getting me in to be seen right away. The staff was so kind and understanding working with such a delicate situation & they took great care of us. Dr. Marvin Hays was a God send on such short notice. His kind & intelligent way of handling not only my animal but myself as well was just outstanding. Thank you for everything.
Tara Cross
Tara Cross
Jan 29, 2021
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I have had limited experience with Button Brand but the experiences I have had have all been amazing. A HUGE, HUGE, HUGE shout out to Bettina Guilez, Brook Morris, and Dr. Hayes for top notch pet care and even better human care!! ABSOLUTELY THE BEST FOR YOUR FURBABIES!
With all of the chaos and stress in the Covid-19 world, we became financially strained and unable to get some of our beloved pets the care they need. Through the above & beyond efforts of the Button Brand staff and an amazing stranger (Shawn) we are able to get three animals treatment and care.
We, my family and I, are so unbelievably
Murphy Hayhurst
Murphy Hayhurst
Dec 11, 2020
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Marvin is a very dedicated and caring vet...we have used that clinic for over 11years...
Kristin Hurdle
Kristin Hurdle
Nov 30, 2020
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It seems like the front desk person doesn’t know what he’s doing and his customer service is the worst.