Drain Detectives is a family owned and operated plumbing company based in the city of Fraser in Macomb County, Michigan. Licensed, bonded and insured we are a full service plumbing commercial and residential plumbing company capable of accomplishing any plumbing task that you could be interested in.
We regularly service Troy, Sterling Heights, Bloomfield, Grosse Pointe, Novi, Commerce, Birmingham, Royal Oak and all surrounding areas. Our team of qualified plumbers in Michigan can provide you the highest quality service, and most competitive prices in Southeast Michigan. Customer satisfaction is our #1 priority.
We regularly service Troy, Sterling Heights, Bloomfield, Grosse Pointe, Novi, Commerce, Birmingham, Royal Oak and all surrounding areas. Our team of qualified plumbers in Michigan can provide you the highest quality service, and most competitive prices in Southeast Michigan. Customer satisfaction is our #1 priority.
Services
Backed up sinks, toilet clogged, shower not draining like it used to contact our skilled techs. Drain Detectives provides the very best plumbing service and affordable prices. Providing sewer and drain service to Southeast Michigan, our technicians are respectful and highly qualified. You can certainly rely on our team of qualified plumbers to tackle any task presented to them.
Drain Detectives offers a wide range of plumbing services and have skilled technicians ready for you. Should you be looking for the best plumbers in Michigan, you have come to the right place. We utilize the latest plumbing technologies available today. When you hire Drain Detectives, you can rest easy knowing that your job will be handled with the utmost professionalism and care.
If you are looking for a full service plumbing company that can handle any job with the highest professionalism, then you have come to the right place. Drain Detectives offers Sewer cleaning, hot water heater installation, drain cleaning/repair, sump pump installation & repair, garbage disposals, drain snaking, hydro jetting or water jetting and much more.
Should you be looking for a hot water heater in Southeast Michigan, Drain Detectives have a proper solution for you. Our skilled technicians will advise you on the proper hot water heater for your unique situation. We have serviced numerous residential and commercial properties in Troy, Warren, Royal Oak, Bloomfield Hills, Berkley, Utica, St. Clair and surrounding areas.
Drain Detectives is Southeast Michigan's sewer and drain jetting experts. Our licensed and insured staff is fully trained and with premium state-of-the-art Jetting equipment. Hydro-jet cleaning is a service that we specialize in. The hydro jet is a hose connected to a powerful nozzle.
Hydro-jetting works by shooting high pressure streams of water (sometimes up to 35,000 psi) into the piping in order to clean out any of the debris which has accumulated over time.The nozzle is usually self-propelled, so it doesn't need to get led into the drain. Once the nozzle is put into the drain, it is pushed down as far as necessary and the water is forced through the pipe.
Hydro-jetting works by shooting high pressure streams of water (sometimes up to 35,000 psi) into the piping in order to clean out any of the debris which has accumulated over time.The nozzle is usually self-propelled, so it doesn't need to get led into the drain. Once the nozzle is put into the drain, it is pushed down as far as necessary and the water is forced through the pipe.
Reviews (12)
Daniel K.
Aug 07, 2021
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Terrible service - provided time slot for service, did not show up and did not call. I called back and 30 minutes later the tech called to say he would be on his way and arrive in 15 minutes. One hour later I called again to ask if the tech was still coming, he said it would be another hour. So essentially they didn't show up on time, lied about being en route, and I told them not to bother. Incredibly unprofessional, would not recommend.
Adam B.
Jul 26, 2021
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What a joke. Paid them $275 to snake out my floor drain. Said everything was good and wouldn't need to be done for a few years. One month later and I still have water coming up from my floor drains. Called and asked if they would come and fix the problem. They told me I needed to pay again and that it might not work again. Wouldn't recommend to anyone. Dont waste your money with them. Worst customer service ever
Lyn G.
Feb 24, 2021
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Annie M.
Oct 09, 2020
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Do not use this company. They will rip you off. They came out because we had some water backing up from a drain in the basement. First they snaked it, then said there was a crack in the drain, then said the concrete had to be broken up, then said there was sludge in the drain and a water bottle in there, which is impossible. Anyway, ended up charging us $3700 for 3 hours of work! We were really naive and trusted the guy. We should have stopped him but the way they kept the ruse going we didint know we were being scammed until it was all over. Shameful to take of advantage of anyone, least of
Jennifer G.
Jan 07, 2020
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DONT USE THEM. Had a leak. Came on a sunday to take a look said they would be back the next day. Never showed and didnt answer calls. Waited 7 days for them to come back only to not show up. Then when they finally did they tell us there was too much water under the house and. Couldnt be fixed. Would have to pay more to drain it. They made our situation worse and wouldnt rectify it. Terrible company and terrible service.
Tammy C.
Dec 15, 2019
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On May 4th 2018 I was experiencing flooding in my basement.
The Drain Detectives not only ruined my entire yard but also broke a new existing clean out. They turned around and billed me for the entire amount. I had to leave my house because they didn't fix the problem,.
Needles to say we ended up in court.
I won both in district court and circuit court.
I hired another plumbing company who had my house up and running in a day.
I would never recommend this company not even to my worse enemy.
Tamara Cook
The Drain Detectives not only ruined my entire yard but also broke a new existing clean out. They turned around and billed me for the entire amount. I had to leave my house because they didn't fix the problem,.
Needles to say we ended up in court.
I won both in district court and circuit court.
I hired another plumbing company who had my house up and running in a day.
I would never recommend this company not even to my worse enemy.
Tamara Cook
Kelsey D.
Nov 26, 2019
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Had talked to one of the guys over the phone one evening a couple weeks ago while I was having plumbing issues. We had originally decided to do the hydrojetting to get a good clean. He said that he was going to call over to the front desk and someone would call me back to schedule something. I never heard back from anyone, so I ended up scheduling with Levine & Sons because a family friend works there and we needed this done urgently.
The next day, I got a call at 11:58am from DD that they were at my house....didn't have anything scheduled but ok.....so I have them come in because I just
The next day, I got a call at 11:58am from DD that they were at my house....didn't have anything scheduled but ok.....so I have them come in because I just
Scott S.
Jul 23, 2019
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Absolutely terrible company. prey on innocent unknowing women try to sell my wife $975 worth of unnecessary work said could not snake drain charged 125 left caps off of drain purposely making a mess had another company come in and do the job in 10 minutes. Drain detective said my lines were collapsed the other company ran a camera through my lines and said there is no collapses spoke with management they said they would give me a credit but would not give me a refund why would I want a credit from a company who couldn't do the job right the first time they do not back their satisfaction guarantee
Jean K.
Jul 23, 2019
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Guess if the job isn't big enough, they'll try anything to make more money. Needed a simple snake of the main drain and was told they couldn't open it. This service was $125. They wanted to do a water line snake and camera for $925 or my pipes must've been so bad that I must have a broken pipe in the front yard and that cost is $4500. But don't worry, anything you pay will be credited towards the next bigger job.
That was Friday.
Today, Monday, I had another plumber come out and snaked it no problem and put the camera down and saw no broken pipes, everything is good
That was Friday.
Today, Monday, I had another plumber come out and snaked it no problem and put the camera down and saw no broken pipes, everything is good
Tom J.
Jun 24, 2019
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Had an issue with the toilet leaking. Called them on Sunday to get this resolved. Two guys showed up, put the new ring on the top of the ring that my husband replaced, told us we have an issue with the pipe without even investigating. They spent 10 min here, charged $325. When I asked for the promo of $25 to be applied, he said the promo doesn't work on Sunday's calls but he gave me $60 already. When I asked for the description of charges, he said it is $325. What a joke.Left me an invoice with no description of work and problem unresolved. Told us to wait 48 and then flush the toilet
Stephen W.
Jun 18, 2019
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Had an issue last year and called them. They knew I was a new homeowner and charged me $300 for a simple drain snaking...When the guy came out he was trying to sell me a bunch of additional things like putting a camera down the drain for a couple hundred dollars as well... I passed. Anyways, I had to get my drain re-snaked again today and I got it done for $95... I told them drain detectives charged me $300, and they laughed and said we've heard that before. Two stars for coming out same day but no more as they obviously will take advantage of you. If you're reading this, try G &
Theresa S.
Jan 31, 2019
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Drain detectives saved my home from a major flood. I called got an answer. The gentleman showed up before his time. I will never use another company again. Drain detectives care, clean up after themselves. I am beyond impressed. My only plumber from now on. Forever and ever. Thank you for great rates as well. I appreciate you more then you will ever know
