Renegade Fitness Of Waterford
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Renegade Fitness Of Waterford
RENEGADE offers the most respected and results-producing group training programs for our members. You will love our fun, socially-distanced and safe classes including exciting programs like Les Mills Body Pump, RPM and Sprint, Burn, Boot Camp, Silver Sneakers, Zumba, Spin and so many more! It's all about our professionally trained instructors providing a results driven program in a safe, fun and exciting environment.

RENEGADE and Les Mills understand how important a healthy lifestyle is. We also understand how your busy lifestyle doesn't always make it easy to hit the gym! This is why we want to introduce you to LES MILLS on Demand - where your favorite workouts are available anytime, anywhere. Personal Training is our specialty at RENEGADE and serves as your ultimate resource for fitness education, motivation, inspiration and results.
Services
Norwich Renegade is a 16,000 square foot, full service, fitness center with 5 affiliate clubs located in Waterford, Groton and Pawcatuck, CT and Cranston and East Greenwich, RI. This location operates as a KeyCard Club for our members. Guests may book their time during our staffed hours of 10am to 6pm Monday through Thursday and 9am to 1pm on Friday and Saturday.
Reviews (20)
H. B.
H. B.
Nov 19, 2021
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I used to love this place but now it's honestly disgusting. The women's room is always dirty. The counter is always covered in makeup and nasty hair. Most, if not all, spray bottles are broken. They used to be so clean but during the last year they just seemed to have stopped cleaning.
There will be a new gym coming my way soon
Mac NFriends
Mac NFriends
Oct 27, 2021
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I tried to cancel my membership the day after I payed for it, when i called the gym they said no manager is there to help me. I called the next day and the day after and they said the same thing.
So now that three days have passed I have to pay two years worth of gym membership for only going one day.
The people that own this business should be put in jail. Scammers. Not to mention all the equipment is filthy as well as the bathrooms.
Ben Lisle
Ben Lisle
Oct 23, 2021
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A fun way for the owner to make more money is to change how much each member should be billed without posting any notice. Looked at my account this month and was charged $10 more than usual. Upon calling the office I found that the owner made the sound business decision that the minimum payment for the minimum membership is not enough. Apparently “an email was sent” but it’s odd because no such email has appeared in my inbox. My suggestion would be that you be upfront with your customers and post notice that charges will be increased, perhaps a sign that is at the sign in desk. I think you’ll
Rick R.
Rick R.
Jun 22, 2021
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No staff. Place is a MESS all the time. Apparently you get rid of your staff during a pandemic rather than increasing cleaning.
MBenz Z.
MBenz Z.
May 03, 2021
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My husband has called NUMEROUS times to start the week free trial and no one ever answers the phones no matter what time of day he calls. He asked me to go by in person while he was at work and sign him up, but you need a key card to get into the building, and there's a sign that says not to hold the door open for people. Everyone must scan to get in. Soooo.....I can't enter the building to sign him up, and you people refuse to answer your phone all day? Yeah. He's definitely going somewhere else. Thanks for nothing.
Kelly Lutomski
Kelly Lutomski
Apr 18, 2021
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My husband signed up for a yearly membership in January of 2020. because of the pandemic he obviously stopped going after March.. and he even kept his membership even though he wasn't using the gym because he wanted to support a small business and enjoyed his few months he did go.
fast forward to December when they send him to COLLECTIONS for "unpaid months" when we clearly have bank statements proving not only we paid each month but they even charged us double on two separate occasions?
we have sent certified letters to cancel, we have told them over the phone to cancel but apparently someone
Cindy Jordan
Cindy Jordan
Mar 21, 2021
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Gym is good, Jeff helpful. Cody, training mgr. at the time, told me to update my contract, I could only do a one month or 6 month (WRONG!) should have brought it to my lawyer! Went to Wtfd. office to talk to owners. Too many gatekeepers. Receptionist got Cody on the phone who was livid with me. He knew he was going to get caught! I signed for six months, even though I only wanted 2 or 3. To make matters worse, there were 6 people standing around (employees) watching Cody scam me. I knew he was too, so I asked him questions. More lies! It was humiliating! I spent about $1000 more than I wanted to
Rebecca R.
Rebecca R.
Mar 18, 2021
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They scam people into a yearly contract without telling them it will be a lifetime renewal without cancelling. They do not let you know this.
Most machines are usually broken and they never fix them for months.
Nate A.
Nate A.
Feb 14, 2021
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Little pricy. Has plumbing issues in the bathroom. If you want to shift gyms they make it very dificult. Old members don't get the same discounts that new members get. They charged my fiancé for over a year after she canceled her gym membership... No refund issued
Keith A.
Keith A.
Oct 13, 2020
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There is a pandemic and travel restrictions that do not allow me to attended the facility and they won't allow a cancellation due to those reasons. As well, from my visits there the members and staff are not putting best foot forth to ensure everyone is safe. Lack of masks, and have not seen a single employee clean in there during facility hours. They seem to be ill equipped to operate even before The pandemic happened as these habits did not exist even before the pandemic. Staff never cleaned, they generally hide in corners on their phones. You can probably walk in for free because no one
Michelle D.
Michelle D.
Sep 03, 2020
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This gym is the worst gym ever! Just like the others said they trap you into a contract and don't let you out of it without an immense amount of pain. Just like another reviewer, they charged my bank account under an old contract. They played dumb and I had bank refuse the charges. They then harassed me in letters, charged additional "club fees", said the certified letter wasn't 30 days prior to next billing (which they changed from the 15 to the 1 of the month) and charged me another month. Don't do it! Don't give them any money!!
Michael
Michael
Aug 10, 2020
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The gym itself is clean and the staff that I dealt with IN PERSON was great. Pretty much just your standard gym...I find it really hard to leave more than 2 stars though because I have such a sour taste from the amount of unnecessary money spent from how difficult it is to terminate a membership. If you are trying to cancel make sure that there is no balance because they will continue to charge you month after month even if you have clearly stated in emails/over the phone you want out of the membership. Even if you schedule a payment to finally settle whatever your balance may be they will ignore
Paul D.
Paul D.
Aug 06, 2020
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These people are not people who care about you. Do not get a membership here. They will bill you forever on your card even if u wNt to leave due to Covid-19. Please please please do not trust these people.
P.
P.
Jul 16, 2020
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Do not give them your credit card. They will steal your money. The staff are extremely incompetent. I recommend another gym.
Marcus H.
Marcus H.
Jun 20, 2019
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Stay well away if I were you, nice staff but place has zero management I went in maybe mid July to ask about training obviously they were very helpful well knowing they were about to rip me off, (270+$ a month) for 3 hours, at the beginning it was ok I trained with Brian, then he left, then tiara, she also left and then no one was willing to train and the management wasn't around to listen I ended up moving, thank god because it's the only way you can cancel your contract.
Do yourself a favor and stay away from this place
Allen I.
Allen I.
Apr 12, 2019
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I would give this gym a zero if I could. They are complete scam. You think you can cancel, but a year later you'll find out they're making false claims against your credit. Do yourself a favor and stay away. Worst gym ever!!!
David P.
David P.
Feb 18, 2019
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I've been a member of Pawcatuck Renegade for about a year now. The facilities are clean, the staff is friendly and there's a nice laid back atmosphere. Very rarely have I seen this place crowded.

I signed up for personal training with Courtney, one of the gym's fitness experts. I would highly recommend her to anyone, whether you are a fitness veteran who's stuck in a plateau (as was the case with me) or a novice looking to get your feet wet. She is extremely knowledgeable and professional.

This is a great place to work out, the poor reviews seem to be based on the cancellation
Mametchi M.
Mametchi M.
Aug 02, 2018
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Update: I hate their cancellation policy. Once you sign up with a card your credit card company can't even remove it. Why did they set it up like this? Is it a jail sentence punishment or a gym membership?
Rya Holloway Phillips
Rya Holloway Phillips
May 22, 2018
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We were at the laser tag arena behind renegade but it didn't show up on the map so here we are. . At blast laser tag for my son's friend's birthday. It was a ton of fun, organized and action packed. The kids had a blast in the laser tag arena and later on the obstacle course and bounce house. Good for kids. Good for large groups and birthdays
Mark B.
Mark B.
Apr 29, 2017
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Great gym... Pawcatuck location is clean and new.
Staff is great, trainers are amazing. Joined when first opened over two years ago, started with a trainer 2 years ago... tanning, water massage table, and yoga classes are what I use the most. The other classes are cool too.
All the equipment is great... bathrooms are nice.
Parking is pretty good... after 8pm it's like having your personal gym space, very few people there.
Even during the day you never have to wait for a machine or circuit piece. Highly recommend it to brand new people just starting to workout or even people in great shape