Melissa Radel
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I began my career as a State Farm Agent in 1992 in Willmar, MN, moving to New London, MN in 1999 - a proud New London-Spicer Schools supporter - Go Wildcats! Proud alumna of Southwest Minnesota State University - Marshall, MN, graduating with a Bachelor of Science Degree in Accounting - Go Mustangs!

We have two locations to serve you. Our Main office is located in downtown New London, MN, right next to the Middle Fork Cafe. Our Second office is located at 206 Washburne Ave in Paynesville, MN. We are happy to meet with you in person, virtually, and can respond via phone and text as well.
Reviews (9)
Ralph Dickerson
Ralph Dickerson
Nov 27, 2021
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I just moved here from Kentucky and transferred my insurance from another State Farm agency there. We upgraded my coverages, added other options and added new policies and did so and actually reduced my overall premium amount. Melissa was very thorough and explained the reasoning behind her policy recommendations clearly and precisely. Plus she and her staff were incredibly friendly and welcoming. I definitely recommend Melissa to others.
Kam Hanson
Kam Hanson
Oct 20, 2021
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Great office. Highly recommended. I work with Eric and he does a great job. Highly recommended
Sarah Michelle
Sarah Michelle
Sep 28, 2021
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Melissa's been my State Farm agent since I bought my first car in 2015. She met with me in person while visiting Minneapolis and was very helpful in understanding what insurance coverage would be beneficial.
When I got in an accident last year, her office was 100% there for me in going through the reporting process, which made a hard situation a little less stressful.
If you want an attentive and supportive insurance agent, Melissa's for you!
Cynthia Casanova
Cynthia Casanova
Sep 22, 2021
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The team at state farm in New London are awesome and I have been with them for a very long time. The wonderful people who work at this office are professional, fair, non-biased, honest and truly care about their customers. They make you feel like you matter and are so efficient. I could go on and on but just know when you go to the office in New London you will be treated well. Thank you to all of for all you do. Cindy
Jana Reed
Jana Reed
Sep 07, 2021
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It’s a pleasure working with Melissa and her team. She/they are always there for us.
They really do give such a wonderful personalized experience. We appreciate it!
Charles Lokken
Charles Lokken
Aug 30, 2021
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I would like to thank State Farm Insurance and especially Melissa Radel for their superior job in helping me with a recent accident I was in. I contacted Melissa and she connected me with a State Farm agent who quickly arranged for a tow truck and rental car for me to use while repairs were being made. The arrangements could not have been done more expedient. Thank you State Farm and Melissa!!
Jon Miller
Jon Miller
Dec 27, 2020
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Someone door dinged my car yesterday and I was dreading figuring out if I should file a claim or not. I cannot say enough good things about Melissa and her team! Within 20 minutes my claim was completed through the other persons insurance company! As long as Melissa is running this place I will never leave!! Thank you and your team for an awesome experience!!!!
Ryan R.
Ryan R.
Aug 17, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
My agent, Melissa, is the BEST! She's professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. This is one reason I remain. Melissa you ROCK! Great Rates, Great People, Great Insurance, Great Service. What else could someone want. Thanks, Ryan
Robert Peterson
Robert Peterson
Aug 08, 2020
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I've done business with this agency before and I'm not at all impressed. The agent Melissa was an oddball and she never listens. She made mistake after mistake and showed a lack of continuity and accountability. Her and everyone that works there is just after your money and don't care about meeting your product needs at all. Quite frankly it is a waste of time and money doing business there and I'll never do business there again.
No there's no need to call you and talk to you because actions speak louder than words anyway. I've spoken my peace already about the matter. Make the necessary adjustments