Welcome to Airfast Heating and Cooling, Inc. Airfast Heating and Cooling, Inc. is a locally owned and operated company that has been proudly servicing the Columbus areas environmental comfort needs since 1995. Airfast is a licensed, bonded and insured company that is well respected with numerous happy customers.
Prompt, courteous service has been the foundation of Airfast's continued success in a very formidable market. Are you looking for a reliable HVAC specialist who can service and install all makes and models of equipment? Are you looking for warmth and comfort in the cold of winter and cool air conditioning in the heat of summer?
Prompt, courteous service has been the foundation of Airfast's continued success in a very formidable market. Are you looking for a reliable HVAC specialist who can service and install all makes and models of equipment? Are you looking for warmth and comfort in the cold of winter and cool air conditioning in the heat of summer?
Reviews (17)
Mrs. Bing
Nov 17, 2021
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After waiting 4 mo to have a range repaired, Airfast was never able to repair the range. As of today we have been lied to several times that proof of the unrepairable range has been sent in the mail. Megan has the worst customer service ever! I will never use or refer this company to anyone! Horrible experience!!!!
Lauren Bandman
Oct 14, 2021
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Unprofessional.Repair men do not know products. I have waited months for them to fix my oven. Then they finally came and replaced something, but it didn’t fix the problem. The company refuses to address incomplete work. Megan literally told me to take my business elsewhere, rather than make it right.
Don’t waste your money. I had no choice because my warranty company uses them (no clue why). If you have a choice, don’t go here.
Don’t waste your money. I had no choice because my warranty company uses them (no clue why). If you have a choice, don’t go here.
Kevin Green
Jun 27, 2021
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Airfast is a quality company. I worked very closely with Megan regarding a warranty issue and she went beyond the call of duty to fix the issue. She is very kind, professional and focused. She followed up consistently to make me aware of where things stood. I am very pleased with this company and hats off to Megan for a job well done.
Steve Sunkel
Jun 05, 2021
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Don Roberts
May 30, 2021
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The WORST service ever and rude to top it off! First, I was placed with this company as part of Sears Home Warranty plan (DO NOT BUY!). 3 of the 6 times they came out, I had to pay $100 per the warranty co-pay. I had a central air unit (heat pump) system. First they said the freon was low so they charged it up - a day later whatever quick fix didnt last. A week later they returned (different guy) who said the unit was over loaded with freon and that it needed to be drained. A day or two later no a/c again. Another time they said my filter was dirty and thats why it was not working (each time prior
The Otaku Guru
Jul 25, 2020
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Be very careful if you see one of their vans out on the road. Nearly was runoff the road today by a van going more than 30 over the speed limit, swerving in and out of traffic, using no signals and with equipment on their roof that was rattling and shaking so not properly tied or fastened down..
Be very careful if you see one of their vans out on the road. Nearly was run off the road today by a van going more than 30 over the speed limit, swerving in and out of traffic, using no signals and with equipment on their roof that was rattling and shaking so not properly tied or fastened down.
It stands
Be very careful if you see one of their vans out on the road. Nearly was run off the road today by a van going more than 30 over the speed limit, swerving in and out of traffic, using no signals and with equipment on their roof that was rattling and shaking so not properly tied or fastened down.
It stands
Ernest K.
Aug 17, 2019
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If there was a way to give them a negative stars I would. They are the worst company to have do anything for you. My warranty company used them for a repair at my house. My hot water heater had a small drip from the pressure valve. It wasn't even that noticeable at all. They sent out a guy that said the valve was faulty and we needed a new water tank. Ok, so the guy ended up opening up the pressure valve and the little drip we had became a stream and i came home from work and my hallway floor was soaked, my bedroom floor was soaked. So the next day my wife tried to contact the company and
Steven Heselden
Jun 12, 2019
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Positive: Punctuality, Quality, Responsiveness, Value
Keith was great troubleshooting and repairing my refrigerator ice maker. He was punctual and always followed up on all repairs. The office staff is very efficient especially Annie. She always called to advise me of my appointments and was super nice to speak to.
Keith was great troubleshooting and repairing my refrigerator ice maker. He was punctual and always followed up on all repairs. The office staff is very efficient especially Annie. She always called to advise me of my appointments and was super nice to speak to.
Ashlee Mosley
Dec 08, 2017
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I was impressed from the moment they first entered my home. They put on shoe covers which was great. Both repairmen were very courteous and kind. They explained everything that they did and what they found. They found a minor problem with my home AC unit which they were able to repair same day to get my unit back up and running, they also replaced all of my filters. I would for sure use Air Fast Heating and Cooling again because the price was right, the service was great, and I received high quality workmanship.
Brian K.
Jun 12, 2017
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StarWow wow wow! 1ST tech came out to fix the issue of water leaking from the furnace. Said the coils were tilted. Turned on the a/c later that day and smelled burning coming from the vents. The water had leaked onto the blower causing it to be fried. Week and a half later 2ND tech came out with a trainer lady. She was on her phone facebooking the whole time. Me and the tech made small talk. He replaced the blower fan and that was it. I asked them to check the water drainage as that was the original issue. They lady took time away from her phone to dump a few glasses of water down the service line
Evan H.
Jun 06, 2017
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This is a review of the company's customer service, not services rendered. I was referred to Airfast through my home warranty. I made an appointment for the first time and I was given a three or four hour window of the technician' expected arrival. The representative said that the technician would call thirty minutes out. I never received a call, voicemail or a visit. I rescheduled the following week and the same thing. This time the technician said he left a business card on the door which I did not receive. The birds or squirrels could have taken it, so I can say that he did not. So
William H.
Oct 17, 2016
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They quoted us in writing a 3 ton AC unit and installed a 2 1/2 ton unit. Our research has verified our home's need for a 3 to 3 1/2 ton unit. They refuse to correct their mistake claiming it was a "typo" on the quote (hand written??!!) We have filed a complaint with the BBB and it is yet unresolved. Horrible - stay away.
Cissy M.
Jun 28, 2016
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This company was hired by my home warranty service to fix my central air unit. The technician was very non chalant and seemed as if he didn't want to be there. The technician went in my basement to see the unit from the inside then he went outside to look at the unit. He came back in and said that the unit was up and running. I asked him what was wrong and he said it could be a number of things, but some of the things would be to time consuming to address. So he told me he put some sealant around the unit valve and then added a pound of freon. I was so angry, basically he did a patch job on
Bill W.
May 17, 2016
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We have a home warranty with a national company. They have sent out some questionable contractors in the past. So when they assigned our service request to Airfast I did some research. I was hesitant to let this company come to my home. But there were some positive reviews. Long story short...Thomas showed up and went thru our system with me. He was EXTREMLY professional never recommending work that may not be necessary. Even though our HVAC system is 20+ years old he found nothing wrong and suggested we do nothing. I cannot speak to the other techs but I would recommend him whole heartily
Andy L.
Feb 12, 2016
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Advice: stay away.
My 2nd floor furnace was only working sporadically and the warranty company sent Air Fast to fix the issue. 4 days later they came out and shut off the furnace completely. Said they would be back the next day when they had a new flame sensor... 4 more days passed with me calling them multiple times a day and I couldn't get a hold of anyone. Finally when they said they were coming back they mentioned it could be a more significant issue with a control panel and ordering the panel was the delay. They sent out a service manager on the next visit and he said they actually
My 2nd floor furnace was only working sporadically and the warranty company sent Air Fast to fix the issue. 4 days later they came out and shut off the furnace completely. Said they would be back the next day when they had a new flame sensor... 4 more days passed with me calling them multiple times a day and I couldn't get a hold of anyone. Finally when they said they were coming back they mentioned it could be a more significant issue with a control panel and ordering the panel was the delay. They sent out a service manager on the next visit and he said they actually
Genesis S.
Aug 11, 2014
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In the winter of 2013 I had called Airfast to give me an estimate on replacing my furnace and they came in $1000 less than their competitors Sears, Favret, and Midwest Heating and Cooling. Dustin (the technician) did an excellent job communicating with myself and my tenants during the process. Dustin also gave us some insight on what could help our leaky AC unit.
Kate B.
Jun 23, 2011
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We have had a very bad experience with Airfast. In 2008, they replaced my furnace. Recently, I have gotten married and my husband was investigating why the AC wasn't cooling the house effectively. He discovered that the furnace was installed incorrectly- we have a downdraft furnace and they installed it as if it were an updraft furnace. As a result, unfiltered air comes in our house via the return as opposed to filtered air coming in through our vents. We contacted the company to tell them. They sent someone out who looked at it for a few minutes and confirmed that the furnace was installed
