Arrow Heating & Cooling
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Arrow Heating & Cooling
Whether you're looking for new installation services, or repairs for your existing unit, Arrow Heating & Cooling has you covered. With more than 30 years of service to the Columbus, OH area, we look forward to helping you with your air conditioning and heating needs. Arrow Heating & Cooling has been offering the best air conditioning and heating services to the Columbus, OH area for over 30 years.

Whenever you come to us for services, you'll be getting dependable air conditioning and heating systems that provide you with value as well as comfort. Our experts are always available to answer any questions you may have about sales, service, or installation of the comfort system that is ideal for your home or business.
Services
If your AC system isn't working like it should, call Arrow Heating & Cooling for service. Air conditioner repair should always be performed at the first sign of trouble, otherwise the problem can quickly become worse. Not calling for air conditioner repair can lead to total breakdown, requiring AC replacement.
Heaters usually present symptoms before they stop working altogether. Calling for heating repair promptly can minimize damage that could result in heater breakdown. Our experienced technicians can repair all equipment makes and models. They have the advanced technology to quickly diagnose problems and trucks stocked with parts to get your system back on track.
With over 30 years of experience, we will give you the services you deserve at the rates you can afford. Arrow Heating & Cooling offers you the best air treatment products and service that will help improve the indoor air quality in your home or business. Control - Control humidity in the home with humidifiers provided by Bryant.
The knowledgeable certified team at Arrow Heating & Cooling receives ongoing training to keep up with all the latest technologies. Our experienced HVAC repair technicians can quickly diagnose and fix most heating and cooling problems. We arrive in fully-stocked trucks, have access to replacement parts, and provide HVAC repair for all equipment makes and models.
When you have questions, the dependable folks at Bryant are ready and able to answer. You can always contact your Bryant dealer, or get in touch with us for help. But first, take a look below at a few of the questions other Bryant customers often have-you may find your answer right here.

Your experienced Bryant dealer is the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability.Find your Bryant dealer. The filter shipped with your Bryant unit is made from higher-quality materials than those of the disposable filters found in retail stores.
Reviews (9)
Laura J. Morgan
Laura J. Morgan
Nov 08, 2021
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We have only had our unit two months and the first cold night at 24 degrees, it was blowing out cold air. The house was 58 degrees. My husband is 100% disabled and taking several medications for pain and blood clotting. I called 5 times and left messages with their answering service, life people. Not one person bothered to call me back. This is a… medical situation not just wanting to be comfortable! NOT ONE RETURN CALL! DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES! THEY ARE UNETHICAL, UNPROFESSIONAL, IMMORAL AND LACK ANY TYPE OF BASIC HUMAN OR BUSINESS SKILLS.
Daniel Rowsey
Daniel Rowsey
Oct 14, 2021
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Critical: Responsiveness
Scheduled a furnace check and waited the entire 5 hour window they gave and no one showed up or called. I called at the 6th hour and they basically had no response for me. Won't be using their services moving forward due to lack of showing up and no communication.
Andrea B.
Andrea B.
Jun 07, 2021
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My AC until has been out since May 22nd. There was a burning smell coming from the vents when we turned on the AC unit. We were given a 4 hr window and the guy shows up 2 hrs late! He looked at the unit and pulled out a couple of particulars and said he had no idea what the problem was and for us to continue to run it and the smell should go away. Now I'm no HVAC expert, but that made no sense to me at all, but we did it any way. Later that evening not only was the smell still there, there was water leaking from the pipes attached to the unit, then I noticed that although the air conditioner
Jes S.
Jes S.
Feb 22, 2021
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Terrible company.

I have a new build home that Arrow did the work in.  My first encounter with this company was when they were to install duct work for my range hood.  I stopped by saw it was possibly the wrong size duct work.  It was.  The guy who put it in straight up told me "we put in this size for all homes without knowing what stove they have or what size fan"  I couldnt believe it.  You need a certain size duct work for how much gas your stoves puts out so that you can install the correct size range hood.  For my sized home and size of stove I needed 8" at minimum
Melissa Plogsted
Melissa Plogsted
Aug 10, 2020
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Our AC went out over the weekend and we have 3 young kids that weren't doing this best with this heat. Got a hold of this company and had the pleasure of Jordan Eden fix our AC unit today. He went above and beyond to fix this issue and get our house back to being comfortable. Super grateful for him! Thanks so very much for your quick response and efforts to help us out. Deeply appreciated!
Lora Hartley
Lora Hartley
Jun 26, 2018
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Great service! I called into their office and Sarah was able to get me same day service for my furnace that was not working. Jorden came out and diagnosed the issue very quickly. He was very polite and explained everything really well to me. Their prices were very reasonable for the service that needed done. My furnace has been working great ever since! I will definitely be using them in the future and would recommend them to my friends and family!
Lora Hartley
Lora Hartley
Mar 09, 2018
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My furnace went out early morning.I called and talked to a very polite woman named Sarah that answered all my questions. They came out by noon that day. Since my furnace is older they had to order a part but the Tech got my furnace running for the time being.(Blower motor)..He came out early the next day and fixed it. The tech was very nice, very polite. My bill was exactly the price I was quoted. I will definitely refer them to my family and friends.Great job Arrow Heating and Cooling. Keep up the good work.
Joe A.
Joe A.
Jun 14, 2016
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A/C motor went out this Saturday. Called Arrow since system still under warranty. Despite claiming to have 24 hour service, they said they were not available even if we wanted to pay the emergency call rate the were booked up both Sat and Sun. The tech I spoke with seemed like a decent guy told me the system was under warranty an if I called the off first thing Monday morning they could get me scheduled. I called multiple times starting at 8:00am but it kept going to their "after hours" call service who could only take a message. I finally go ahold of someone there around 8:50am. I told
Pamela Lewis
Pamela Lewis
Dec 30, 2015
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I appreciated the collaboration Arrow Heating & Cooling did with our builder to finally ensure our HVAC system is properly operating! Kudos to Shane and Nate!