Creative Counseling Service
Call now
Call now
Website
Call
Creative Counseling Service
CCS takes the health and safety of our clients, therapists, families, and general public very seriously. To ensure the continued safety of everyone we are closely monitoring the recommendations from the Department of Public Health and the Centers for Disease Control. At this time we are still in the office providing services.

In order to keep everyone safe, we ask that if you are experiencing a cough, fever, or generally feeling ill that you do NOT come into the office. Please contact your therapist or call the reception line to reschedule your appointment. We are working with the insurance companies to try and set up alternatives to in-person therapy, should that become necessary.
Services
At Creative Counseling Services we offer several services to meet the needs of a variety of individuals and families. Traditional in-office counseling/therapy services for individuals, couples, and families.

Common issues addressed in this setting include, but are not limited to, depression, anxiety, loss/bereavement, trauma, marital and family issues, ADHD, PTSD, adjustment issues, phase of life problems, and co-occurring mental health and substance use disorders.CCS strives to provide quality individualized services that address the issues that are important to each unique client.
Stephanie obtained her Bachelor's degree in Psychology with a minor in sociology from Northern Illinois University. She worked in a variety of positions in the field, including working with at-risk youth, working in an adolescent shelter, child-welfare, and counseling individuals with addictions and co-occurring disorders.
Our office is generally open between 9am and 5pm, Monday through Thursday. We are generally closed on Fridays. However, availability will vary by counselor and by day. It is recommended to call before making a trip to the office. To schedule an appointment please contact us at (515) 233 -1699. Appointments are generally flexible and we strive to get individuals in as soon as possible.
In 2008 Kristten started Creative Counseling to give residents of Story County another option for mental health therapy and substance abuse treatment. Kristten says "I wanted to start an agency where professionals who are passionate about their work are able to focus on providing quality individualized services".
Thank you for your help! Creative Counseling Services is approved by the IRS to be a tax exempt corporation. This means that any donations made to us can be deducted as a charitable donation on your taxes.

Every donation we receive helps us continue to fulfill our mission of helping individuals and families maximize their potential by providing the highest quality therapy, substance abuse treatment, and community services delivered by qualified, caring, and highly trained staff.Creative Counseling Services is one of the few agencies that accepts Medicaid (Title 19) insurance.
Reviews (6)
Laura Mecham
Laura Mecham
Jan 16, 2021
Report
When I first got to creative counseling I was in one of the lowest places in my life. I was depressed, suicidal, and in the midst of a horrible addiction to alcohol and other things. With Stephanie’s help I was able to finally start fighting those demons that were at the root of everything. We began meeting multiple times a week and she was super supportive and helpful and helped me get into rehab and actually want my sobriety. Without her help and intervention I honestly don’t know if I’d be alive today. Thanks to her support and kindness I have almost two years sober. I would 100% recommend
Amie Lauer
Amie Lauer
Sep 22, 2019
Report
I have been coming here for the last year and have grown and learned so much about myself. I think this is a great place to start your journey of healing and self-discovery.
Tiffany Contreras
Tiffany Contreras
Sep 27, 2017
Report
Called to make the first appointment, was told that there was a waiting list but wasn't offered to be put on it. When I asked to be added or for any notification, was told that there was no guarantee that I would even receive service.
April Gardin
April Gardin
Sep 21, 2016
Report
This place is horrible! I wish I could give it a 0 star rating because even 1 is too good for the service I got :( I was given this place as a referral when I moved to the area, and it was nothing but trouble. For one thing, the counselor was so impersonal! The first day we spent the entire time going through a checklist of questions. No discussion, just questions like medical history, etc that I could easily have filled out on a form much faster. Then the next week when the actual therapy was supposed to start, the lady barely talked to me! She would ask one question, I'd give an answer, and then
Chelsea McMillen
Chelsea McMillen
Aug 13, 2016
Report
I personally would disregard these negative comments.I have had nothing but wonderful experiences here.It is the most personalized therapy I have ever had and feel I have gained a lot from my experience.
Jasmine Briley
Jasmine Briley
May 27, 2016
Report
I have only had a handful of sessions but I am not displeased. I receive a text reminder before my appointment. I get a lot of helpful feedback from my sessions. I wouldn't base your opinion on the negative nancys.