Saratoga Plaza Apartments
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Saratoga Plaza Apartments
Zell Associates, Inc. stands out among San Jose property management companies by bringing expert, customized services to the entire Silicon Valley. We have been effectively serving investors, owners, and landlords since 1974. Our talented staff specializes in residential and commercial real estate management, and our customers will tell you that we treat each property as if it is our own.

Our team is available and accessible. Whether you have a question about what's going on with your property or your tenants need help with emergency maintenance, you can reach us 24 hours a day and 7 days a week. Silicon Valley property management is our area of expertise. However, we can also help you with the entire investment cycle.
Services
The mission of Zell Associates is to deliver superior Silicon Valley property management, and to provide owners and investors with the peace of mind, customer service, and expertise that they need to be successful. With a team of over 60 talented and experienced professionals, we are able to exceed the expectations of our clients, and provide the best real estate management to investors in San Jose and the surrounding areas.
We own over 150 rental units ourselves, so we are in a unique position to approach management from the perspective of an owner. We understand what it's like to struggle with leasing, maintenance, and turnover. Our expert services are custom-designed to manage your apartment, house, or investment portfolio.
What can owners and investors gain from Silicon Valley property management through Zell Associates? More than you'd imagine. Working in the local real estate market for 40 years gives us a unique perspective on the current state of the rental market in San Jose, Campbell, and surrounding areas. We understand the rental prices, the property demands, and how we can position your property to earn more.
Reviews (21)
Ulric Clemons
Ulric Clemons
Jan 31, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
Extensive knowledge and incredible to work with! Great communication is complemented with thorough feedback, thoughtful responses, and the support that everyone would be lucky to get in a realtor. They have been very responsive, promptly addressing any issue that has come up.
Deeezy Martini
Deeezy Martini
Jun 01, 2021
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They lied about one of my neighbors having lung cancer when they couldn’t pin who was smoking near the units and we were caught ONCE. We of course stopped but the threats didn’t stop even after we proved we weren’t the only ones that happened to break rules. Complete lunatics, save yourselves!! Manager even threatened us. Look at picture review for proof!
Ingrid Stogniew
Ingrid Stogniew
Apr 03, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
15 year at this place never a problem
Daniel Kenny
Daniel Kenny
Mar 01, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Management responds quickly to service requests. If I could give more stars I would've :)
Elias H.
Elias H.
May 21, 2020
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Worse experience living at 445 N 26th St. My family and I lived there 6 years. During the rainy season we had the sealing fall on us literally. They took months to fix the whole on the sealing. Our furniture got ruined and they refused to pay us for the damage. The pipeline is so old we had clogged pipes constantly. The manager onsite never warned us about the humidity of the storage. Again, we lost furniture that we placed in the storage and other belongings and again the manager said the company would not reimburse us on the contrary they would charge us to throw away our ruined furniture. Our
John R.
John R.
May 02, 2019
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Jeff zelle I could go through point for point hope your whole statement but it do a waste of time I don't believe there was one thing that I said that was untrue.
But you want to talk about airing dirty laundry I mean one the apartment that you allow me to continue to live in and got a credit check and all that stuff after Chrissy passed away remember Chris he was working for you when she died so take that For What It's Worth to the Improvement that were made to the apartment we're done do negotiations of the whole a complex and you remember we went to we went to mediation and it
Dee F.
Dee F.
Mar 13, 2019
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I used to live in Griffith apartment and all I wanna tell you is look for somewhere else. Yes, I know this place is slightly cheaper than others in the same area. But you get what you paid for. The windows in that building are the original casement windows from 1950s, probably 1951. It is not only not soundproof, but also not totally windproof either. Some windows already broken and all the screens are broken. So the maintenance is terrible. The walls are extremely thin as well. You can hear what ever your neighbors doing around you, include your downstairs! Amazing! Right? Before I moved in that
Luis A.
Luis A.
Aug 15, 2018
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They are the worst company ever I have an issue with the manager right now because she always come and threaten us that if we don't do anything she wants.That we will see what's going to happen to us. The manager's name is majaleth hernandez and het husband Luis antonio torres. They are in charge of the apartments that they are located on the corner of Eden and Cadillac Drive San Jose. Half of the tenants that live here they are already sick and tired of all this manager the other half they are new tenants and they are her friends. Please don't rent in this area with them they
Peter A.
Peter A.
Jun 26, 2018
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1. Super high rent payment for a miserable reduced living property with no A/C or hitter included.

2. Maintenance is horrible here at San Jose west apartments. laundry room has literally no washer machine working and what is worse there is putrid water inside the machines. no jokes!

3. If own more than one car your life turns into a nightmare there is never parking near since friends and families "save parking" to each other

4. let's not talk about management no professional people and other than that they never answer when needed.

5. If anybody knows where or how to fight
Angelina A.
Angelina A.
Nov 09, 2017
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Poor and illegal work ethics. I was actually told not even to bother to submit an application or look at a rental they had for rent if I have a service animal. Which is illegal. Robert specifically scoffed over the phone regarding my need for my service animals which really offended me and my need for my animal for my disability. He told me not to even bother to look at the property or submit application. After about a week or so of searching places my husband brought us to a property for rent to view and we liked it and applied. At this point we had no idea it was the same guy working for this
Jon L.
Jon L.
Sep 04, 2017
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Robert Burba from Zell Associates manages a single-family property for our elderly mother in Cupertino. He is professional, efficient, and treats tenants with respect and empathy -- building and maintaining a win-win-win environment. He also has gone above and beyond the call of duty, adding value as a trusted family resource. Robert under-promises and over-delivers. We recommend him highly for managing any property or real estate matters in Silicon Valley.
Natanael D.
Natanael D.
Aug 19, 2017
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I currently live in one of the zell apartments and I had just moved in this month, today at 7 o'clock, they knocked on my door to tell me to move my car from the parking garage, to a street parking that requires a permit, they are making a lot of noise on a weekend. Yes I understand it's a Saturday morning but no one notified us that there would be painting going on today. It was very unprofessional.
D. D.
D. D.
May 09, 2017
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Urchins

They are refusing to follow the new rent control law in mountain view and are threatening to evict tenants who are paying their legal rent. They are going after individual tenants instead of the city as its easier for them. This after raising rent 20% since October 2015.

Please don't rent with them, they don't care about you.
Ray M.
Ray M.
Apr 28, 2017
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I had the pleasure of renting a unit in Mountain View on California Street for 11 years. I was fortunate to have on site property management with Marie Jasinsky. She is professional, caring, very timely with tenant requests, and a tremendous asset to Zell Associates Inc. I highly recommend any potential renter to give Marie a call or email when searching for the right apartment or house to rent.
A. R.
A. R.
Jan 16, 2017
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I have lived at a Zell Property in Mountain View for almost 2 years. They raised my rent 23.5% after my first year...
After this past election, Measure V passed, and the landlords threw a fit.
The rent rollback got put on hold until when..??
I just received a notice of another rent increase of 6.8%
That's over 30% in under 2 years.
Additionally, Zell used to pay for Water, Trash and Sewer. They now make their tenants pay that as well.
I live alone with only one income.
I cant afford this, I am sure MANY MANY other people can relate too.
This is GREED at its finest.
And it's disgusting
Jeanette J.
Jeanette J.
Jul 09, 2014
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I would like to give ALL 5 STARS to Dee our resident manager in Campbell. I had a very bad issue with my apartment and Dee came to the rescue and had it taken care of immediately. My place is now a HOME and Dee was 100% determined to assist me and in the end it came out PERFECT!

Thank you Dee - Elisa and I appreciate you very much!!!
C. K.
C. K.
Jun 16, 2014
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We were at Sunnyvale property for more than a year. Our property manager initially was Lisa and then Ryan took over.

For any complaints and problems they were a bit late on completing but the work was done properly and we appreciate that.

Overall our experience was good with both the property managers.
Steve J.
Steve J.
Apr 30, 2014
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Twenty bucks to pull my sons credit report, and ANOTHER twenty to pull mine if I cosign? You got me the first time guys, I won't be fooled again. What a good thing you got going here, I congratulate you on your money making abilities to poor individuals who are looking for a place to live! How do you guys sleep at night???

FOLLOWUP: Well, at least I received a response, and wasn't totally ignored, albeit the explanation is that the fee is justified and they would lose too much money if they checked all credit scores for free. Add One Star for not being totally ignored.

Not to
Meric O.
Meric O.
Apr 25, 2014
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The apartment complex that I live in is managed by Zell Associates. There is a phone number to call during out of business hours, only someone would be there to pick up the phone. My apartment was under heavy smoke without any visible flame. I wanted to check with the management if there has been some kind of smoke for any reason before to call 911. Nobody returned my call whatsoever. I wonder what they consider as an emergency situation and what is that phone number for. This review is for their management, very sloppy job

I had a phone conversation today with Jeff, who seems to be in charge
Justice G.
Justice G.
Apr 24, 2014
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Don't rent with Zell Associates. They will not return your deposit no matter how well maintained you leave the apartment. & if they do renovations, don't count on getting your deposit Back THEY WILL FIND AN EXCUSE TO NOT REFUND YOU & will use your funds to pay for renovations. Good luck!
Scott H.
Scott H.
Feb 27, 2013
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Absolutely the worst property management company in the San Francisco Bay Region. I frequently visited my family at the Country Club Garden Apartments at 256 La Pala Drive, San Jose, CA 95127. The complex was filled with hard-working low-income families with young children and a few obvious gang-bangers.

The managers are schizophrenic with policy enforcement. For a few weeks they implement curfews, then they take off for months and abandon all responsibilities. The young-adult children of the managers were verbally abusive to young children in the complex. Maintenance issues in apartments are