American Air Customs
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American Air Customs
American Air-Customs, Inc., in Irving, Texas, is your trusted home for honest and experienced air-conditioning and heating repairs. Since 1992, our family-owned business has been giving special care to each one of our customers, and that's a tradition we don't intend to break. At American Air-Customs, Inc., our services cover residential projects.

We offer our clients prompt, professional, and friendly service every time. Our mission is to serve our customers by applying our extensive knowledge and experience in all phases of the industry while achieving and maintaining complete customer satisfaction. That means we offer special services such as free estimates and personalized customer service.
Services
Whether you need a new heating or air-conditioning system or just high-quality filters and repair service, we provide professional, courteous service and quality workmanship to every customer. We are a company for the working man, and with over 30 years of experience, we service any make and model.
At American Air Customs Inc, we offer a wide range of HVAC repair services. Whether your needs are residential, commercial, or industrial, you can expect promptness, professionalism, and friendly service from our technicians. To schedule your next service or repair give us a call at 972-313-3734. If you are experiencing any of the below, there's a chance your HVAC system needs to be repaired.
At American Air Customs Inc, we make appliance repair services easy. We service all makes and models of appliances, such as dishwashers, washers, dryers, and more in residential homes of the DFW Metroplex. With over 30 years of experience repairing all kinds of appliances, rest assured your home necessities will be back up and running in no time!
I've previously posted here about American Air Customs. After helping us nurse along one of our systems we couldn't immediately afford to replace, we finally took the plunge. AAC's prices were so competitive I was really surprised. Much lower than some of those big outfits that advertise on the radio.
Reviews (10)
Rose Leitch
Rose Leitch
Aug 06, 2021
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From Ron/Kathy in the office to Joe who did the estimate and was the install manager and his team, they were all professional, friendly, clean, great prices, efficient and a pleasure to deal with.
Chris Jensen
Chris Jensen
Mar 15, 2021
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Positive: Punctuality, Responsiveness, Value
Very happy with the service provided by American Air Custom, Inc. Lost heat on a Friday and they can right out to assess the issue. My old system (circa 1990) need to be replaced. Joe and his team showed up on time and they were very professional during the installation. Work was done timely and at a fair price.
Services: HVAC repair, Installation
Vasu Pally
Vasu Pally
Feb 27, 2021
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They scheduled a appointment to fix my refrigerator on Wednesday noon, and they called around 1pm and informed me technician will come soon. No one appeared until 4:30pm and I called them and asked status, she told that technician has some emergency work and he will come on Thursday noon, I accepted and was waiting for next day, till noon no one called and so contacted them around 1pm and asked status and she told some one will come between 2-4pm.. again no one appeared, so I called back around 5pm and some one male answered call and said she left for the day and said technician as emergency work
Tarley Tarley
Tarley Tarley
Jan 25, 2021
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My double oven was acting up, figured I would have to replace it. Joe Cagle came out and quickly diagnosed the issue, ordered parts and fixed the issue at a great price within a few days. Highly recommend this family owned business. Will certainly be on my short list of high quality service companies.
Cody H.
Cody H.
Jan 14, 2021
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We were very happy with American Air Customs' repair of our refrigerator dispenser. They were quick to respond and friendly. Joe was patient with a challenging diagnosis but got it figured out in a timely manner. The cost was fair, and the family-owned atmosphere was definitely present. I would not hesitate to use them again.
Mark Franks
Mark Franks
Jun 28, 2020
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Technician showed me exactly what the issue was and had it repaired in under 30 minutes. very honest service, would recommend to anyone.
Brian Webb
Brian Webb
Jun 06, 2020
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American Air installed a A new AC system to replace an older unit gone bad. Well the new unit actually had issues with it after the install the next day. They came back out right away along with the local Amana rep and looked it over extensively and determined the new Amana unit was faulty. They were able to get me another brand new replacement unit within a very reasonable time while the new bad unit was still operable for the day. Ron the owner of American AIr Customs called me personally to explain, while all along with Joe and Randal were always communicating with me and ensuring I was getting
Bonnie K.
Bonnie K.
Mar 17, 2020
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The customer service is outstanding! This is a skilled, highly efficient,
family business owned by the most caring people you will ever want
to meet. They even took their time to help me find a kitchen item they
didn't even sell! I absolutely adore them! With an old water heater and
other home needs, will run to them! Katherine, grandaugther of the
lovely couple owners, wil answer you questions fast and if she needs
to find you the answer, she does quickly. Her grandfather even gave
me more product details showing he knows his stuff! Am a resident of
DALLAS TEXAS, not San.Fran,Ca.! Bonnie
Bryant R.
Bryant R.
Oct 11, 2013
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I've previously posted here about American Air Customs. After helping us nurse along one of our systems we couldn't immediately afford to replace, we finally took the plunge. AAC's prices were so competitive I was really surprised. Much lower than some of those big outfits that advertise on the radio. And a year later, that system is working just great with no issues - we couldn't be happier. Now it's time to replace another system. You know I called *my* AC heroes at American Air Customs!

4/26/2012:
We've used American Air Customs for residential HVAC service
CheHo C.
CheHo C.
Jul 26, 2012
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I called them at 9am, I got my AC fixed before noon. I can't ask for better service. How many times these companies tell you a time frame and they don't show up?
I asked the technician Billy questions, and he was very honest and polite.
Definitely keeping the number! :)