Based in Irving, TX Prime AC and Heat has been providing Dallas, Fort Worth & Denton heating and air conditioning services since 2014. The values we have established and maintain on a daily basis indicate why we have an A-plus rating from the Better Business Bureau. Striving to provide residential, commercial and construction customers with quality workmanship and extraordinary service that exceeds our customer's needs and expectations.
Our core values are principles that shape the way we work. They are the foundation, guiding every employee's actions to ensure our company's continued success. Staying true to our core values and word. We demonstrate ethical behavior and expect honesty from our employees to generate an environment of honesty to our customers.
Our core values are principles that shape the way we work. They are the foundation, guiding every employee's actions to ensure our company's continued success. Staying true to our core values and word. We demonstrate ethical behavior and expect honesty from our employees to generate an environment of honesty to our customers.
Services
Prime AC and Heat is A full-service heating and air conditioning system company based in Irving, TX. Prime AC and Heat offers HVAC service: Installation, repairs, and tune-ups. We're open for your call 7 days per week, with emergency service available 24/7. Just had our entire unit replaced by Prime AC and Heat.
As a full-service HVAC company servicing Dallas, Denton and Fort Worth, Prime AC and Heat offers heating and cooling system installations, HVAC services, repairs and tuneups. We are open for service calls 7 days per week. Our service options guarantee that your home needs are met within your time frame, and that even your trickiest heating and air conditioner problems will be solved.
Figuring out whether you should repair your ac or replace your air conditioner can be a difficult decision to make. Here at Prime AC and Heat, you'd be surprised at how often we get called out for a second opinion, only to find that the old AC has plenty of life still in it and doesn't need to be replaced, as other contractors have told them.
Includes one PREPAID* Spring/Summer and one PREPAID* Fall/Winter HVAC System Maintenance visit by a Certified Technicians. Should an emergency arise with your heating or air conditioning systems, you will receive priority scheduling at no additional cost during business hours. Enjoy discounted pricing on parts and labor.
At Prime AC and Heat, our expert technicians are always ready to come to the rescue when your gas furnace breaks down. We will inspect, diagnose and fix your gas furnace emergency. Call to schedule an appointment with one of our experienced gas furnace technicians. When your gas furnace goes out in the winter, you don't have time to waste.
Reviews (11)
Christine C.
Nov 05, 2021
Report
J. S.
Nov 04, 2021
Report
We love Prime AC. We called them out when our air conditioner died in 2018 and they have won our business for as long as they're in business. They are trustworthy and respectful of your time. We felt like we had a lot of options in what unit we went with and we didn't feel pressured in to any particular one. We went with the one that would keep us the most comfortable and it has! Any time we've called them out it's less than 24 hours from call to arrival at our house.
They're a great business and I'm happy to refer them to friends and family. They do right by their
They're a great business and I'm happy to refer them to friends and family. They do right by their
Kathryn Voreis
Oct 12, 2021
Report
Nicho Flores
Sep 16, 2021
Report
Marcelo Varela
Sep 06, 2021
Report
Gary Kaatz
Jul 15, 2021
Report
George was the techs name and he was great. Had the problem fixed quickly. I guess the only thing I would question is the cost. George replaced the fan control board and the total cost was $675 which seemed high. I’m guessing the board was around $200 which means the labor was $475. If I could see a breakdown of the charges I might feel differently. Overall I was very pleased with Prime AC. George was professional, very knowledgeable and courteous during the entire visit.
Jonathan
Jul 01, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great small business. Jorge has always been punctual and fast. They installed my AC next day. And both of my units needed servicing within a year. Both times, he came out within a couple hours of calling. Really glad to have cold air! Thanks guys!
Services: AC installation, HVAC repair, HVAC maintenance
Great small business. Jorge has always been punctual and fast. They installed my AC next day. And both of my units needed servicing within a year. Both times, he came out within a couple hours of calling. Really glad to have cold air! Thanks guys!
Services: AC installation, HVAC repair, HVAC maintenance
Gina Johnson
Jun 19, 2021
Report
We could not be more pleased with the work Jorge and his team did for us. We had a system that needed to be replaced. Jorge came out to assess the situation within 12 hours of our call and after discussing all the options, the decision to replace was made and the work was done the next day. They are professional, honest and I HIGHLY recommend!!!
Coleman Moore
Apr 20, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Was able to come for service same day. Outlined options clearly. Installation was next day. Arrived on time. Professional crew, respectful of home, family members and pets. Great communication. No surprises. Cost at quote was cost at the end, even with an upgrade of equipment due to the availability of equipment.
Services: Thermostat installation, AC installation, Heating system installation, Installation
Was able to come for service same day. Outlined options clearly. Installation was next day. Arrived on time. Professional crew, respectful of home, family members and pets. Great communication. No surprises. Cost at quote was cost at the end, even with an upgrade of equipment due to the availability of equipment.
Services: Thermostat installation, AC installation, Heating system installation, Installation
Binu P.
Jun 24, 2020
Report
Nicole M.
Aug 11, 2015
Report
Best AC company I've ever encountered!
Please read whole feedback:
I had a well known competing company, will not mention name, come out and take care of us on Saturday while we were out of town and our AC went out completely Saturday.
My debt card was charged $626 and no answers or calls back on what was wrong or what they had fixed or we needed to watch out for.
My husband And I were complaining to a good friend about how we felt ripped off by this competitor, and they recommended giving PRIME AC and HEAT a call, and I couldn't be happier I did!
Not only were they out same day
Please read whole feedback:
I had a well known competing company, will not mention name, come out and take care of us on Saturday while we were out of town and our AC went out completely Saturday.
My debt card was charged $626 and no answers or calls back on what was wrong or what they had fixed or we needed to watch out for.
My husband And I were complaining to a good friend about how we felt ripped off by this competitor, and they recommended giving PRIME AC and HEAT a call, and I couldn't be happier I did!
Not only were they out same day