A Action Air Conditioning & Heating

Positive: Professionalism
Darren is the best. Very professional and got my AC unit up and running.
Service: Repair AC

Positive: Professionalism, Punctuality, Quality, Responsiveness
Darren shows up on time, explains your situation in layman's terms and is fast but thorough. Needless to say, my experience with him shows he can get a job done AND cleans up after himself.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We have used Action Air for bi-annual maintenance for several years and have been very pleased with their service. Justin was the technician who serviced our unit today and he did a great job. He was professional, efficient, on time and friendly. We highly recommend Action Air.
Service: AC maintenance

Around July-August, 2021 paid $125 for AHS warranty to contract ac repair of AC not cooling. halfway completed job in August, 2021 Aaction arrived to fix issue and didn't repair known evaporator leakage. Our evaporator coil needed to be replaced and they mentioned to the residents that this needed to be done. Instead they provided temporary fix for A/C and didn't refill the coolant or anything else. they ensured ac will work temporarily by repairing the 1/4 inch wide around return grill. Company didn't want to do repairs because it was a warranty claim and made mention that they

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great service. Very professional. My husband has dementia so they were very helpful explaining what I needed . I signed up for their maintenance agreement due to their excellent service.
Service: AC maintenance

Action Air Conditioning is the best. We just replaced both heating and air conditioning units and it's like a freezer in here. I would like to thank Jonathan for his expertise, patience and long hours he put in to get the job done right. Also, I would like to thank Spencer my Service Tech for truly listening to my concerns and applying his skills resulting in a satisfied customer. Thanks to the fellas that worked on this job. I know it wasn't easy working in an attic with temperatures reaching 104*and above. They truly deserve a raise. The Haynes family is very pleased with our new units.

Highly recommened this company. They always send out good guys and provide good service.
We had Jeff out here last week and he's the best air tech we've ever seen; courteous, professional, honest, hardworking, personable, and knowledgeable. Blew it out of the park for us.
We'll keep coming back! Thank y'all

I had called Monday and Tuesday and today is Thursday. Very unprofessional. I would never use them. I went with another company and got a installation and spent $5000. Wonder why they didn't want my business.

So impressed with the great customer service, professionalism, and expertise of the staff of AAction Air. Leon serviced us and was timely, courteous, knowledgeable, and took the time to thoroughly explain our issue to make sure we were educated. Very satisfied!!!

I would rate a zero but that is not allowed After waiting over 4 days to get approval for repair their tech said unit needed cleaning called a competitor who showed up in under 4 hours to tell me that needed replacement a cleaning would not make it hold refrigerant and compressor was bad

Cost me quite a bit of money in time and lost rental income due to long approval and 48 hours just to show up

I would never call this company again for anything I would avoid them at all costs

Seems they have a long list of negative reviews but must not care about customer service whatsoever

I have been without heat for more than a week. I was scheduled with AAction Air for 11/15 service but that morning they called to cancel because a tech called in sick. Then they scheduled us for today (11/20). The tech said we needed a board for the unit and unless AHS (warranty company) authorized an expedited order it would be next week I said I would call AHS and he said their office would have the information right away since he sat in his truck to enter the info. I had AHS call so they could start the process of trying to expedite the order but Alisha (sp?) said they wouldn't get any

AAction is truly interested in customer satisfaction and more importantly customer service. They ensured that the a/c unit was running properly and to our satisfaction. The technician was polite and communicated exactly what needed to be done. Thanks to your Atlanta team.