A New Image has been serving the heating and air conditioning needs of Cleveland Ohio and the surrounding area since 1990. We specialize in the installation and service of residential and commercial furnaces, air conditioners, water heaters, and boiler systems. Owner Jerald Aizen, a graduate of the West Side Institute, expanded from a one-person operation to leading a management team with nearly 100 years of experience.
A New Image Heating & Cooling has been around for nearly 25 years, but owner Jerry Aizen still approaches customer service just like he did on day one. We staff a team of heating and AC installation and service technicians who receive continuous factory training on the latest products, installation, and maintenance techniques from Bryant, Trane, Mitsubishi, Honeywell, Arzel, Aprilaire, as well as other industry leaders.
A New Image Heating & Cooling has been around for nearly 25 years, but owner Jerry Aizen still approaches customer service just like he did on day one. We staff a team of heating and AC installation and service technicians who receive continuous factory training on the latest products, installation, and maintenance techniques from Bryant, Trane, Mitsubishi, Honeywell, Arzel, Aprilaire, as well as other industry leaders.
Services
At A New Image Heating & Cooling, our priority is your comfort. We're here to help you create and maintain a healthy indoor climate in your home or commercial building, through air conditioning in the hot summer months and reliable heating in the cooler months. We install the latest in home comfort products from energy-efficient HVAC systems to air quality and wireless controls.
Serving the Cleveland and NE Ohio area for 40 years, A New Image Heating and Cooling offers a wide variety of HVAC Repair, Service and Installation to ensure that homeowners and business owners have all of their heating, air conditioning, ventilation and air quality concerns covered in one comprehensive source.
It's no secret: Our Cleveland summer months are known for scorching temps coupled with high humidity. This makes having an efficient, cost-effective, air-conditioning system crucial to your family's comfort. No one understands this better than our team at A New Image Heating & Cooling! For more than 30 years, we have provided professional AC installation, service and repair to the Cleveland, Ohio area.
Efficient heating is vital during Cleveland's brutally cold winters. When it's freezing outside, no other home system will affect your family's well-being more than heating. And an outdated heating system can adversely impact your budget as well with sky-high utility bills.
At A New Image Heating & Cooling, we understand this and are committed to providing you with year-round support for your heating system, including: heating repair, installation and service.Our highly trained technicians can handle your heating, service and repair needs in Cleveland: from licensed warranty and post-warranty repairs, to immediate emergency response.
At A New Image Heating & Cooling, we understand this and are committed to providing you with year-round support for your heating system, including: heating repair, installation and service.Our highly trained technicians can handle your heating, service and repair needs in Cleveland: from licensed warranty and post-warranty repairs, to immediate emergency response.
At A New Image Heating and Cooling, we are proud to offer reliable Residential HVAC services. From comprehensive maintenance plans to fast heating and cooling repair, you can count on our highly trained service technicians to provide the very best HVAC service in the industry. No matter what brand of A/C you carry, our technicians have the experience and expert understanding to provide quality repair services.
Reviews (15)
Tom Wymer
Oct 30, 2021
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We have used A New Image Heating & Cooling for our maintenance for 2 years. We knew our 25 year old furnace was probably on borrowed time and when they came out for maintenance this year they notified us it was probably time. Tim Metzko got us scheduled promptly for a new furnace install within a week which wasn't a problem due to the weather not turning yet (October).
The crew that came to replace the furnace was very professional and clean. They showed me how every thing worked so I wasn't left with questions after they left.
Additionally scheduling maintenance with prior companies could sometimes
The crew that came to replace the furnace was very professional and clean. They showed me how every thing worked so I wasn't left with questions after they left.
Additionally scheduling maintenance with prior companies could sometimes
James Rowe
Jul 26, 2021
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This company is competitive in pricing and well worth the cost. I needed to get my 30 year old Central AC and Furnace replaced. The technicians who did the work (Javon and Kev) are absolute professionals at this. They are polite, courteous, highly skilled and efficient. They were very respectful of my property and were very cautious to not let any of my pets attempt to explore the outside (they're indoor pets) - no matter how many times Javon and Kev needed to go in and out of my house. I absolutely will go with these guys if I need any more work done in the future.
James Rowe
Jul 21, 2021
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Javon and Kev came out to do the work, and they are phenomenal. They're friendly, knowledgeable, skilled and hard workers. I had a thirty year old Furnace and Central AC system in my house, they replaced it quickly and professionally. They both were very mindful of my pets and made sure that none of them escaped to the outside no matter how many times they had to come in and out of the side door. I definitely recommend A New Image Heating and Cooling. Kev and Javon were more knowledgeable than most of the heating/cooling guys I've dealt with before (had a 30 year old system replaced by them, so
Anthony Griesmer
Jun 15, 2021
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Maggie Flanagan Jadwin
Jun 05, 2021
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We had a wonderful experience from start to finish! Mike came out and was honest and pressure free on his assessment. We then dealt with Bob for our quote and scheduling. He was attentive, informative and again, no pressure. Our installation was completed by Javon and Kevin. They were efficient, informative and extremely respectful. We would highly recommend A New Image for all heating and cooling needs and we will definitely stick with them for future needs.
Matthew Pope
Jan 15, 2021
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From the salesman to the technicians I had a incredible experience with this company, everyone was very personable, and professional. My new furnace is beautiful, the guys worked at a fast pace but didn’t miss anything, they were super clean, they wore masks and it was a great experience. Very satisfied customer, worth every penny!
Martin Treppa
Nov 07, 2020
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Cyndi J.
Jul 29, 2020
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Javon and Robert were polite, professional, knowledgeable and respectful of our home and Covid-19 standards. They installed our unit neatly and cleaned up all debris. The process of working of our new HVAC unit was thoroughly explained. Bob, the salesperson, was professional and knowledgeable. He helped us to choose the best unit for our home. Our daughter recommended this company and we are very satisfied. We highly recommend this company.
Sara M.
Jan 02, 2020
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Nate H.
Sep 10, 2019
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Image Heating and Cooling came out August 6th and installed a new Mitsubishi Mini-split unit. This is supposed to be the most reliable unit on the market and it worked perfectly for exactly 8 days. It has not worked since August 14th. They have been out twice and replaced a control board after waiting three weeks but still doesn't work at all. I have now been waiting almost a month (today Sep 10th) to get this one week old unit fixed. I have also had to call to get appointments scheduled even after I was told they would call me. They are not treating their install problem as a priority to
Jonathan H.
Aug 30, 2019
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Not happy with scheduling team. I was referred by Home Depot and asked for a quote on replacement of my Boiler and for repair if that is possible or economical. It was advertised as a free quote but they tried to charge me a service fee that had not been disclosed at all in advance of the appointment. I then received a call from the home office and they were very rude. I don't think they liked that I had another quote already from another provider. The other provider was able to quote replacement and repair costs and did not charge me for this.
Tom Carey
Jun 01, 2019
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I had a service call to repair the humidifier, they arrived on time and assessed the problem and noted that it was under warranty. They also looked and my water heater and suggested I should replace as it was about to blow. " I new this and had put it off" I opted for the tankless system and am so glad I did. Sam and Jason did a fantastic job on the install. They took the time to make it perfect!!! Very Happy Customer
Peter D.
Feb 24, 2019
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Paul L.
May 03, 2017
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They will rob you blind and then revert to the fine print in the paperwork to absolve themselves of any obligation to their clients. I signed a contract to have my heating replaced. When I arrived I was stunned to see my air units were removed and disposed of. While I had gotten a quote on the air units, I had indicated I did not want them replaced at this time and would revisit in the spring if need be. The company took it upon themselves to take them and their only offer for replacement was a couple hundred of dollars off of new units. I felt completely misled and taken advantage of as a new
Helene G.
May 14, 2012
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