It's always a great idea to know who you're hiring! No matter which company you choose, and we hope it's ours, we encourage you to do a complete background check through the Better Business Bureau, Arizona Registrar of Contractors, Angie's List, Google and many of the other customer resources.
Glenn had 34 years of experience in the heating & cooling industry, Jeff 11 years and David 9. Tired of being unable to provide the highest levels of customer service, Glenn felt it was the right time to set a new standard for the heating & cooling industry.Jeff and David were working as field installers for separate companies at the time and jumped at the chance to join their dad in the new business venture.
Glenn had 34 years of experience in the heating & cooling industry, Jeff 11 years and David 9. Tired of being unable to provide the highest levels of customer service, Glenn felt it was the right time to set a new standard for the heating & cooling industry.Jeff and David were working as field installers for separate companies at the time and jumped at the chance to join their dad in the new business venture.
Services
Proper installation and maintenance to improve utility bills and provide greater peace of mind. Join our Choice Service Club to protect and maintain your system from costly breakdowns, shorten wait times, and save money. Reduce energy consumption and lower your energy bills with new, high-efficiency equipment and products.
Quality installation of air conditioning systems, heat pumps, furnaces, ductless mini-splits, ductwork, ventilation equipment, filtration, humidifiers, thermostats, and sheet metal flashing/gutter/downspout. Proper sizing of your new equipment Essential to getting the best performance and comfort. We perform a Manual J Load Calculation to determine the correct size system for your home.
Premium Plus maintenance members contact Hamstra at 520-629-9833 before noon and we 100% guarantee a service technician will be at your facility the same day before the close of our business hours. We ensure our vans are stocked with the necessary equipment to fix your system.
If the part needed is not on our vans, we have built and maintained special relationships with our vendors to ensure that we can get the part quickly to minimize your downtime.Hamstra technicians perform pre and post repair testing to ensure proper system function. Before any repair is completed, we work with our clients to complete a fact-based repair/replace decision analysis to help you make the best investment.
If the part needed is not on our vans, we have built and maintained special relationships with our vendors to ensure that we can get the part quickly to minimize your downtime.Hamstra technicians perform pre and post repair testing to ensure proper system function. Before any repair is completed, we work with our clients to complete a fact-based repair/replace decision analysis to help you make the best investment.
Despite popular belief, the square footage per ton "rule-of-thumb" is a horribly inaccurate method of sizing comfort equipment. The only way to determine the correct system sizing for your home is to calculate the heat gain/loss in BTUs using ACCA Manual J or ASHRAE load calculations.
If you consider two different buildings (each 2,000 square feet) - one built in the 1960's with poor construction quality and the other built to modern code requirements - the square footage per ton method would assume that both homes require the same size system.This is absolutely not the case!
If you consider two different buildings (each 2,000 square feet) - one built in the 1960's with poor construction quality and the other built to modern code requirements - the square footage per ton method would assume that both homes require the same size system.This is absolutely not the case!
Desert Eye Associates had its beginnings in Tucson in 1979 providing medical and surgical eye care. The practice expanded to Green Valley and in 1997 we built a new clinic building. Hamstra Heating and Cooling installed the HVAC system at that time. Ever since then, they have provided prompt professional service.
Reviews (18)
Randy Forbes
Jan 03, 2022
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Dixie Siegel
Dec 27, 2021
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Katherine Bauer
Dec 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We used Hamstra to install our new ac/heating units a few years ago and they are consistently courteous, professional and prompt. Today we had our heating system checked and Michael was punctual, polite and professional and made good recommendations to keep the units working at their best.
Services: Heating maintenance, AC installation, Heating system installation, HVAC maintenance
We used Hamstra to install our new ac/heating units a few years ago and they are consistently courteous, professional and prompt. Today we had our heating system checked and Michael was punctual, polite and professional and made good recommendations to keep the units working at their best.
Services: Heating maintenance, AC installation, Heating system installation, HVAC maintenance
Tio Miguel
Dec 17, 2021
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Positive: Professionalism, Punctuality, Responsiveness
In a town full of HVAC companies -- many of them quite good -- Hamstra has been my go-to outfit for maintenance of the ACs and furnaces for the last 13 years, in 3 separate houses I've owned here in the Old Pueblo. You can't go wrong with these guys!
Service: HVAC maintenance
In a town full of HVAC companies -- many of them quite good -- Hamstra has been my go-to outfit for maintenance of the ACs and furnaces for the last 13 years, in 3 separate houses I've owned here in the Old Pueblo. You can't go wrong with these guys!
Service: HVAC maintenance
Donna Young
Nov 23, 2021
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Theresa R.
Nov 15, 2021
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Just had Chris over for probably my 8th AC/Heater checkup. He is a total professional and has kept both my 13+ unit and my mom's 14 yo unit running great. I had no issues this year with either AC. I continue being a loyal HAMSTRA customer entirely due to Chris's expertise. Thank you HAMSTRA for having such a great technician!
David Deborah Baker
Oct 26, 2021
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Matt, Steve, and Juan were very professional, personable, and hard-working. Their attention to detail was obvious in the time and effort they put in to complete the job as promised. They also took time to provide the information we needed to understand the new system and answered our questions. We are pleased to continue our HVAC service needs with Hamstra.
Andrew Smith
Sep 13, 2021
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I was trying to be proactive and replace my heatpump prior to it failing, as it was 18 years old and you could tell it was working really hard to cool my house (per my electric bill). I reached out 5 local companies to give me an estimate on the replacement cost of my unit. I selected the 5 based on reputation and google reviews that i read extensively. Hamstra sent over Ryan, what a great guy! very knowledgeable and polite and most of all, not a salesman
I was told up front by all the companies that came to my house that there was a severe shortage of AC units, in the range of tonnage and seer
I was told up front by all the companies that came to my house that there was a severe shortage of AC units, in the range of tonnage and seer
Christy Warner
Aug 25, 2021
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Juan, Steve and James were incredibly professional and courteous, and did a great job during the installation of my new AC unit. I have used Hamstra for the servicing of my old AC unit and they were always great to work with. All of the service techs I have worked with have been extremely knowledgeable and helpful. When I decided to upgrade to a new unit it was a great experience working with Big John and everyone at the Hamstra office. Was able to get on the schedule quickly after my older unit broke. Great people with great service!
Kimberly Craven
Aug 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Hamstra was recommended by my neighbor. This is a fabulous company. Very professional and reasonably priced. I now have two different technicians come out and both were knowledgeable and highly skilled. I trust this company and will be using them from now on.
Service: AC maintenance
Hamstra was recommended by my neighbor. This is a fabulous company. Very professional and reasonably priced. I now have two different technicians come out and both were knowledgeable and highly skilled. I trust this company and will be using them from now on.
Service: AC maintenance
Kevin C.
Aug 17, 2020
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OK, here's the real deal. First off, all my initial impressions of Hamstra were positive. One of our two outside units wasn't working. Its August in Tucson AZ you call around and try to find someone who can repair it. Our next door neighbor had used Hamstra and loved them. I get an appointment and they come out. I watch the tech do the repair. He tells me that most techs are on a commission, huh I didn't know that! As he starts the diagnostic process he tells me the most common failures that occur: Capacitor, blower motor and then compressor and various other items...He finds the
John B.
Jun 05, 2020
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Once again we needed help with one of our two A/C units so I put a call in to Hamstra. We were put on the schedule and given a window for the tech to arrive.
Shane showed up in the middle of that window wearing gloves, a mask and booties while he was inside. Shane quickly diagnosed the problem and fixed it, he went above and beyond by doing things to try to prevent its recurrence. Here's an excerpt from his report:
"Today I came out to diagnose why the west system was not operational. Upon inspection I found the low voltage fuse blown caused by the contactor coil. I replaced the
Shane showed up in the middle of that window wearing gloves, a mask and booties while he was inside. Shane quickly diagnosed the problem and fixed it, he went above and beyond by doing things to try to prevent its recurrence. Here's an excerpt from his report:
"Today I came out to diagnose why the west system was not operational. Upon inspection I found the low voltage fuse blown caused by the contactor coil. I replaced the
Robin B.
May 12, 2020
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Mary V.
Jan 31, 2020
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I became a Hamstra Heating & Cooling customer this summer after my A/C died. The minute the service technicians arrived I noticed their professionalism and a difference between other companies. I felt secure hiring Hamstra to replace my A/C, and I just finished a very helpful 6-month warranty appointment with Hamstra technician Chris. Hamstra has provided an excellent value for the money. All of the Hamstra employees I've been in contact with care about customer service and maintaining a positive reputation for this Tucson company.
Ken W.
Jun 10, 2019
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I normally have average to decent service when it comes Heating and Cooling repair but I wanted to say what a pleasure it was to have Jay Strong come out and inspect and service our AC unit. He was extremely knowledgable and very professional. He spent time explaining all technical items and answered all our questions we needed. In the end have armed us with all the things we needed to feel confident in our equipment.
L. M.
May 30, 2019
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We are under a Silver service contract for our two residential units with Hamstra, which has proved very valuable when the equipment dies and the heat is on. Thank you for being so professional and responsive!
Our last technician, Nick, was very thorough and helpful with his suggestions about the equipment and managing our summer electricity usage. This AC equipment was expensive; we invest in their service contract for responsiveness and to insure its longevity. Tk u Hamstra!
Our last technician, Nick, was very thorough and helpful with his suggestions about the equipment and managing our summer electricity usage. This AC equipment was expensive; we invest in their service contract for responsiveness and to insure its longevity. Tk u Hamstra!
Jennifer H.
May 19, 2019
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Our rental house cooler broke down. I called Hamstra to come take a look at it. They took my info Friday evening, and then asked if it was an emergency. I said no only because it's not THAT hot yet, and there is only one person currently staying in the house who said a fan has been OK. I wanted to avoid emergency costs. I hadn't heard anything back by mid morning Saturday, so called again. Once again, they took down my information, and this time I actually got an email saying they be reaching out to their service techs to then get back to me on a date and time. It's now 2 days
Dr. B.
Sep 08, 2018
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This is to follow up to a review I posted on Google yesterday...maybe Hamstra will read this one and post a real response and not a canned "sorry we didn't meet your expectations..."
Called another company to look at the not blowing cool air issue...tech double checked the battery in the thermostat (that's what Hamstra installed)...checked the filter...major dirty...replaced now have cool air.
Bottom line I agree with my fellow 1 star folks...
Called another company to look at the not blowing cool air issue...tech double checked the battery in the thermostat (that's what Hamstra installed)...checked the filter...major dirty...replaced now have cool air.
Bottom line I agree with my fellow 1 star folks...
