Sound Heating and Air Conditioning was established in 1989 by our founder and owner, Curtis Hood. His goal when he started the company was a lofty one, to build and become the best heating and air conditioning company in the Greater Puget Sound area. Today, with Curtis still at the helm we strive to obtain that goal every day.
From our humble beginnings of one man with a mission, we have grown to a team of 40. Each one of our team members strives to be the best. In our early years we concentrated our efforts on new construction, both residential and commercial.
From our humble beginnings of one man with a mission, we have grown to a team of 40. Each one of our team members strives to be the best. In our early years we concentrated our efforts on new construction, both residential and commercial.
Services
A hydronics system can help to heat your hot water, maintaining your hot water supply far better than a traditional tank heater ever could. Read about why hydronics is by far the most versatile heating option on the market. Sound Heating & Air Conditioning Inc. is a locally owned and operated HVAC contractor in Tacoma, WA, and has been serving the Greater Puget Sound area since 1989.
Reviews (16)
Ron T.
Dec 23, 2021
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Our natural gas furnace and heat pump started working intermittently recently. I called Sound Heating & AC who sent a service rep out that afternoon. The problem was determined to be a faulty thermostat and a new one was installed. Mitch, the service rep was great to work with. He was able to help us get the correct thermostat installed and set up. He patiently explained the best settings and times for our sleep and away times and programmed the unit while I observed. I will definitely use this business for regular servicing and repairs In the future. We love the new upgraded thermostat
Jill E.
Oct 12, 2020
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The experience was great from start to finish. They were recommended by the foreman at the new subdivision we moved into. Tammy came out and looked at the spot and wiring for the heat pump and gave me a quote which was absolutely fair. The guys showed up on time as promised all wearing masks. They were respectful when in the house doing the work and finished quickly. One of them took the time to give us an education on using the new thermostat for the heat pump.
In reading the negative reviews it was like we were dealing with different companies. I wouldn't hesitate to recommend this
In reading the negative reviews it was like we were dealing with different companies. I wouldn't hesitate to recommend this
Kristen Newton
Oct 04, 2020
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Sound Heating and Air Conditioning has serviced our furnace on 2 separate occasions since we moved to the area a few years ago. Both experiences were very good. They got us an appointment quickly that worked with our schedule, they were courteous and on time, and at our most recent appointment, the technician wore a mask and was careful to practice social distancing. Their work was also quick and efficient. We will continue to use them in the future.
Amanda F.
Jul 14, 2020
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Chloe V.
Jul 30, 2019
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I am part of a property management company and very frequently work with HVAC vendors. I have never encountered a more rude, unhelpful business. I was told that my situation didn't concern them and that they were unwilling to come take a look at an HVAC system that they installed. Extremely unprofessional and unconcerned about maintaining their work after completing the service. Please do not waste your time.
Trevor W.
May 11, 2019
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Catrina- B.
Mar 05, 2019
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Service man was very friendly and very helpful, however when calling to talk to the service department the man was very rude, unhelpful, went out of his way to make me feel ignorant for not understanding HVAC. I call him the man because he refused to give me his name. Told me that I should talk to Cody, wouldn't transfer me to Cody, I just bought a new home that's having heating issues. I would suggest go with a different firm
Mauri Jones
Jan 08, 2019
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I can't thank you enough for same day service and taking the care to do it right! My tech was great and really did an amazing job. My furnace was not cooperating and it was super frustrating.. but he stuck in there and got us back and running again! my neighborhood all has the original furnaces and I will recommend you to anyone who is having any issues!
Seth B.
Oct 14, 2018
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We had a wonderful experience from our couple of calls, meetings, and an onsite inspection by Tammy Achten, our Sales associate. We live out in the boonies in Yelm, WA- they were happy to come out our way to help!
We opted for the mid-grade Carrier Heat Pump and thermostat to replace our old, broken system. We had received four estimates, and Sound Heating and Air Conditioning was the best - All-Around.
All four installation technicians were friendly, clean efficient, and answered any questions I had. The removal and replacement went like a dream! Carlo and Aaron were our system installers
We opted for the mid-grade Carrier Heat Pump and thermostat to replace our old, broken system. We had received four estimates, and Sound Heating and Air Conditioning was the best - All-Around.
All four installation technicians were friendly, clean efficient, and answered any questions I had. The removal and replacement went like a dream! Carlo and Aaron were our system installers
Alex L.
Jul 12, 2018
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Jan R.
Mar 12, 2018
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This company will rob you blind. Had someone out in December to fix a noisy fan, they couldn't fix, but they cleaned our furnace and did service $140.00...we could not stand the noise anymore so we called them back out Friday. The gal finally figured out the problem...the air intake vent cover was put on backwards...this cost us $205.00 :( She was at the house barely 40 minutes. They should have let it go as a call back, but they don't care about return customers...too bad for them we'll buy our AC unit from a competitor!
Bree S.
Jan 29, 2017
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Beware and read the previous reviews. There is a pattern here. They came to tweak our system because it was running hot and they talked us into a complete rework of our heating system. Several thousand dollars we paid to then end up WITHOUT HEAT during the coldest days of the year. They charged us for the visit to come and look at it and then told us they warned us we might lose heat. Then they said they would charge us additionally to come and fix what was the direct result of their work. What???
Greg South
Dec 12, 2016
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Heating system was installed in 2016. I cannot heat the downstairs to 70 degrees. if I want the main floor to be 68 degrees, it means the upstairs will be easily 75 degrees.
I have called multiple times with a promise of a call back to have the home "balanced". It has been a week since the first call with no reply from the balancing supervisor.
… There are a total of 4 vents located on the 1200 sq.ft. main floor and none in the powder room. I installed HVAC systems for 15 years in another state. This home should have a minimum of 6 vents. There is no way me to add any without tearing out
I have called multiple times with a promise of a call back to have the home "balanced". It has been a week since the first call with no reply from the balancing supervisor.
… There are a total of 4 vents located on the 1200 sq.ft. main floor and none in the powder room. I installed HVAC systems for 15 years in another state. This home should have a minimum of 6 vents. There is no way me to add any without tearing out
Russell Pierce
Jun 01, 2016
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Stephanie R.
Jul 17, 2014
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Our house is pretty much unbearable when it gets above 85 degrees outside, but we never thought we could afford a high quality AC system to cool the entire house. When it started to get really hot a few weeks ago we decided to look into AC. I knew they had to be extremely busy but Tammy came out the next day to give us a quote. She was extremely knowledgable and helpful! We ended up going with a new furnace, York Air Conditioner and thermostat. And it was a great price! The staff was prompt, professional, and courteous when installing our system. Tammy even came by to check in when it was being
Jennifer Porter
Dec 08, 2013
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