At Head's Heating & Air Conditioning, we always strive to provide knowledgeable and also economical solutions to your home and commercial comfort needs. With nearly four generations of HVAC experience, we deliver a higher level of expertise. Our NATE-certified technicians have the industry knowledge to provide innovative and also cost-saving improvements to your home or commercial facility.
We are proud to be the largest residential air conditioning contractor in southern Alabama, and also the surrounding area. We are also proud to have installed around 50,000 systems. Mission Statement: We believe in honoring everyone that we come in contact with. We do this by giving them the best service possible; also by always going the extra mile for them in all aspects of our job.
We are proud to be the largest residential air conditioning contractor in southern Alabama, and also the surrounding area. We are also proud to have installed around 50,000 systems. Mission Statement: We believe in honoring everyone that we come in contact with. We do this by giving them the best service possible; also by always going the extra mile for them in all aspects of our job.
Services
Whether you are looking for a heating & cooling upgrade, installation, maintenance, or repair, expect on-time, on-budget, and exceptional results from Head's HVAC. We offer duct cleaning and sealing to further protect your comfort and investment, and a variety of energy saving services, such as Home Energy Audits.
You can trust the team at Head's Heating and Air conditioning for all your HVAC services, duct sealing & cleaning, indoor air quality needs, and also insulation. We are your local choice in Theodore, AL, and also the surrounding areas for affordable HVAC services. We provide the following affordable services to residents in Theodore, AL, and also the surrounding areas.
Head's Heating & Air Conditioning strives to provide the best in customer service and satisfaction. We are proud to be a five star rated heating and air service in Theodore, AL. Please read our reviews below. I just had my routine bi-annual service inspection completed on Monday. I wanted management to know their technician did a great job.
We are your local heating and air service specialists. Our highly trained technicians will assist you with any HVAC need you may have quickly. We will get all jobs done the right way the first time. Our highly qualified HVAC team and office staff are ready to serve you and your family today! Therefore contact us for your heating and air repair, installation or maintenance service appointment today.
Summers in Theodore, AL will place an extreme burden on your air conditioner equipment. High temperatures and also humidity means your system must run longer and more frequently. Usually, this results in your air conditioner needing repair. If your air conditioner is not cooling correctly or has started making weird noises it is in need of repair.
Reviews (9)
Sarah J.
Sep 19, 2021
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We had been using Heads for the last several years for AC maintenance and always thought highly of them until this past May. First my in laws had an AC issue at their rental and were told by the contractor for Heads that the unit was old and needed a new part but he wouldn’t invest in the part because the unit was so old and it would be $6900 for a new unit!! Or replacing the part would be $800 but the couldn’t guarantee it would last. They weren’t prepared to spend that much and went with the replacement part and it’s been fine. Then not a week later our AC stops working after only 8 yearsâ€
Drew Giles
Sep 14, 2021
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The owner was extremely rude. He argued and yelled at me about my unit being under warranty. We are under a 2 year warranty and he wanted to argue that it was only a year warranty, all while I’m literally staring at the paperwork that specifically states 2 year warranty. He then calls back and says Adams Home called and did say it is in fact a 2 year warranty. No apology ever given. He comes out and fixes the issue and then sends me a bill anyways. Terrible customer service! Terrible ownership!
Regina Wilson
Jun 01, 2021
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This used to be a good company before they start offering the repairmen commission when they sold an AC unit. My family and I used this company for years. The last time someone came out, they put freon in my unit and said I needed a new unit because the leak was coming from within. I called another guy who looked at the unit and said you have a leak in a hose outside. He could tell because leaves and dirt had settled in the spot where the hole was. He fixed in about 10 minutes and havent had a problem since. The time before that, someone came out, and didnt bother to look at anything, and said
Machelle Thompson
Aug 24, 2020
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Debora C.
May 22, 2018
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I realize some people had an experience quite different from mine, but my recent experience with Head's was quite good. I would give them 4 3/4 stars if that were an option. I recently bought a house in Mobile, and was given paper work showing the AC coils having been replaced in January 2018 by Head's, with a 10 year guarantee. On some of the 1st hot days this year, the AC did not seem to be cooling efficiently, and there was quite a lot of condensation and then ice on the lines. I called Head's with some reluctance due to the negative reviews, but they were extremely responsive
Marc M.
Dec 07, 2016
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I called Heads to look at an ac unit on a rental house. The tech called me and stated he wanted 140$ to change out a 15 dollar capacitor. I said no thank you. The tech left no bill and a bill was never sent to me. A year and several months later I get a bill with finance charges added to it. I called and asked for a bill to be sent to me without all the finance charges added to it. She said she would email it to me. I'm still waiting.
David B.
Jun 28, 2015
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Called Heads because im under a 5 year warranty with my heating and air system. Called on Monday evening when i found only warm air was blowing from my vents in 90 degree weather. I got an after hours "call Center" that had screaming kids in the background. She said a tech will call before they come out there but no emergency service for monday night. I didnt hear back from them on Tuesday so i figured out the problem myself and fixed the AC unit. They finally called me Wednesday evening and said a tech will be out but has 2 stops before me!!!! I CALLED MONDAY NIGHT!!! DONT BOTHER WITH
Magnolia S.
Jul 01, 2013
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Called them and they said they would be out later that afternoon. When I realized it was after 5p I called to see why they weren't here yet. I got the answering service. They said they'd page them and they would call. They never did. So we got a no call no show and we couldn't call someone else since it was after hours. I live within walking distance to their freaking office!
I'm never going to use them again and I'm going to tell the entire neighborhood about their bad service.
I'm never going to use them again and I'm going to tell the entire neighborhood about their bad service.
John M.
Jul 06, 2011
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Don't use 'em - You'll be ripped off!!!!!!!!!!
Had the misfortune of having both of my AC units go out within a week of each other. Called Head for the first, and a competitor for the second. Head charged $137.00 for a $20.00 Capacitor - the second firm charged me $45.00.
Heads Bill = $255. Competitors Bill = $145.00 and the competitor came out over the 4th of July weekend. When confronted with their outrageous charge they held firm to this customer who has given them well over 15K of business.
Had the misfortune of having both of my AC units go out within a week of each other. Called Head for the first, and a competitor for the second. Head charged $137.00 for a $20.00 Capacitor - the second firm charged me $45.00.
Heads Bill = $255. Competitors Bill = $145.00 and the competitor came out over the 4th of July weekend. When confronted with their outrageous charge they held firm to this customer who has given them well over 15K of business.
