We offer professional carpet cleaning services using a process that is commonly known as "Steam Cleaning". Our equipment is truck mounted and offers the deepest and most thorough soil extraction anywhere. We call this the UShine Clean! We don't just move dirt-we remove it! Unlike others who use typical cleaning tools - dust wands and dust mops - that spread dirt from one place to another, we provide environmentally friendly cleaning services that not only clean your house on the surface, but deep down as well.
Services
We here at Universal Shine don't like to say we just clean carpets. The reality is, our staff really cares about doing a good job for you. We make sure that we fully utilize our knowledge as well as industry recommended cleaning equipment to provide you the BEST and MOST THOROUGH carpet cleaning you have ever seen.
Hello there, we really and truly value your honest reviews of our work and service. Our focus here at Universal Shine is you. Yep, that easy. We understand that our growth and ability to offer jobs to our local Willamette Valley residents is dependent upon offering an exceptional customer service experience.
Reviews (14)
Sherr B.
Nov 30, 2021
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Timothy R.
Nov 21, 2021
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When we needed my uncle's carpets cleaned, I called around to a few places. Universal Shine was the most reasonably priced and could clean at the time we needed them. Tristan did such a great job, we had him clean my parents house as well. Not only were both jobs done exceptionally well, he really went out of his way and gave us the best customer service we've experienced for a long time. Everyone at Universal Shine was a pleasure to deal with.
Lucinda Nielson
Nov 18, 2021
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Positive: Professionalism, Punctuality, Quality
I used Universal Shine when I managed apartments and they always did a great job. When I switched companies they were a vendor I begged my new company to use. Rebecca is always friendly and willing to help.
Services: Carpet cleaning, Moving clean, Pet stain and odour removal
I used Universal Shine when I managed apartments and they always did a great job. When I switched companies they were a vendor I begged my new company to use. Rebecca is always friendly and willing to help.
Services: Carpet cleaning, Moving clean, Pet stain and odour removal
Eunice H.
Oct 18, 2021
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AMAZING job well done by Yenifer and Alexis!! My parent's no longer lived in their home and I had to go through everything to get it ready for sale. I needed someone to clean the home but also the carpets. They went beyond my expectations and did a beautiful job! Like it was their parents home. Showed up on time and very professional. I never wrote reviews but I was compelled to while waiting in my car in the drive way as they finish up. THANK YOU LADIES!!!!
Amy Goodman
Aug 17, 2021
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Tina Hernandez
May 19, 2021
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Cristian Garcia
May 06, 2021
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I had a family friend that worked their and they treat their employees horribly. My friend would come home telling me that they would just scream and purposely yell at them because they weren’t cleaning “correctly” understanding there is a dress code but from what my friend has told me their dress code seems unprofessional. I feel there needs to be more organization and more education when it comes to a certain way of cleaning and how to treat employees “EQUALLY”
Pat Mallette
Mar 14, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Heather is the best! I have been using Universal Shine for carpet cleaning and housecleaning, and I can’t say enough positive things about them. Rebecca, who does the scheduling, is caring, positive, and very friendly. And I can’t say enough about Heather. She really cares about leaving your home spotless.
Service: Cleaning
Heather is the best! I have been using Universal Shine for carpet cleaning and housecleaning, and I can’t say enough positive things about them. Rebecca, who does the scheduling, is caring, positive, and very friendly. And I can’t say enough about Heather. She really cares about leaving your home spotless.
Service: Cleaning
Crystal Bishop
Oct 18, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness
We use Ushine for all of our move in/out cleans on our properties, and they are always without fail fantastic in both service and response. Not only is their quality of work amazing, but interacting with their staff is always a pleasure.
Services: Moving clean, Deep clean, Standard clean, Cleaning
We use Ushine for all of our move in/out cleans on our properties, and they are always without fail fantastic in both service and response. Not only is their quality of work amazing, but interacting with their staff is always a pleasure.
Services: Moving clean, Deep clean, Standard clean, Cleaning
Meoka Dietz
May 26, 2020
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Julia S.
Dec 07, 2019
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Lisa N.
Dec 08, 2018
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After the passing of my mother. This is one of the companies i was looking at. I was so impressed by their compassion and above all their work. They came over and quoted a price. Carpet cleaning as well as a full move out cleaning. They were true to their quotes and did a wonderful job. No hidden fees. No issues. Just a thorough job. I would highly recommend this company. Especially if your in an exposed part of your life I felt I could trust them and I did. They delivered. Nothing more to say. It's rare to find a company that treats you honestly and fairly. Especially when they know your
Seth M.
May 26, 2016
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We own a property management company and we use Universal Shine to clean all carpets and house cleaning at our properties. We are so glad we found them. They are reasonably priced, respond quickly to questions and work orders, and they are detail-oriented. We have had issues with previous cleaning companies either overcharging for work, not performing work listed on an invoice, not doing a good job, or not showing up when they say they will. We have had zero issues with Universal Shine and highly recommend them.
Johnny S.
Jun 21, 2014
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I needed to have carpet stretched in a new home we had just purchased. I wanted it done before having furniture delivered so it needed to be done fast. I spoke with Armando who was extremely friendly and helpful AND he said they could be there that day!!! It was sooner than I had expected so I scheduled for the next day. Matt arrived at the specified time and he too was extrememly friendly and professional. Matt did an excellent job and explained what he was going to do and also did a walk-through afterward to explain what he had done. The price was VERY reasonable and the work was quality