Excellent customer service - from the daily text message alerts, to Linda calling me with updates, completely satisfied with Robert's Auto Repair. A recent auto accident put my car in the shop, however, Roberts did a great job of getting the car back to pre-accident condition.
I appreciate that they did not do a rush job, but took the time to make sure my car would not have any future issues (this is important as I have a cross-country trip coming up in a few weeks).Robert's really is as good as it gets! Communication and customer service are 5 stars. They never leave you hanging about the status of your vehicle and always speak courteously and clearly.
I appreciate that they did not do a rush job, but took the time to make sure my car would not have any future issues (this is important as I have a cross-country trip coming up in a few weeks).Robert's really is as good as it gets! Communication and customer service are 5 stars. They never leave you hanging about the status of your vehicle and always speak courteously and clearly.
Services
At Robert's Collision & Repair, repairing damaged vehicles back to their factory pre-loss condition and I-Car standards are our top priorities. In our 26,000 square foot fully-equipped facility we offer cutting edge computerized estimating including digital photo imaging, two Chief frame machines, a Chief Genesis electronic laser frame measuring machine, a gas heated curing paint booth, and a computerized paint mixing system.
George walked me through step by step on how to deal with the insurance company. I'm a guy who's had multiple accidents in his formative years. George was the best person to deal with. Professional and friendly, he took the time to explain the entire process. Didn't even feel like I was in an accident.
CARSTAR Robert's Collision has provided auto body services, including collision repair, structural frame repair, body repair, and unibody repair to drivers throughout Monterey for over two decades. We are trusted to fix even the most complicated auto body issues, as our team pays close attention to even the finest of details.
Washing and detailing is an important last step and that is why we always make sure to hand wash your car before we return it to you. We now offer full detailing at our 26,000 square foot facility and a package that fits any budget. We provide full-service hand washes, paid protection packages and wheel bright and tire shine.
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Reviews (3)
Kat M.
Jul 04, 2019
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Alan D.
Jun 28, 2017
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My A/C Compressor clutch died on my Honda Odyssey on the way to South Padre. Robert and Xavier diagnosed the problem and installed a new compressor in less than a day. My ride back to Austin was nice and cool. They did great work. Xavier even gave me a ride back to my condo while my van was in the shop. Fair and honest.
Veronica N.
Aug 09, 2016
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