In my free time, I love to play with my dogs Heidi and Clair de Lune. My hobbies include traveling, arranging flowers, and scuba diving, and fishing with my family. I'm also the only person I know who still writes checks, uses a rotary phone, and goes to the opera but can't seem to get a senior discount.
I love playing with my kitten Oreo and making jewelry. My goal is to become a successful business owner and create a free financial institution where children can learn money management and investments. My favorite movie is Braveheart and oldies music rocks! I love my pet Shi Tzu named Minnie and any time I can, I go fishing and spend time doing any beach-related activity.
I love playing with my kitten Oreo and making jewelry. My goal is to become a successful business owner and create a free financial institution where children can learn money management and investments. My favorite movie is Braveheart and oldies music rocks! I love my pet Shi Tzu named Minnie and any time I can, I go fishing and spend time doing any beach-related activity.
Reviews (10)
Alan F.
Dec 09, 2021
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In this day and age it is refreshing to see someone take pride in their work. A part in our furnace was defective. The manufacturer told NRG that it would be 3 months (!) before a part could be available. When Adam Nasser, the tech heard that he did not just accept the answer but found a solution. He said he would be back in a week. He was back in a couple of hours! He fixed it, checked it, made sure it worked and explained everything he did. NRG - you have a great employee there. He is who I will use from now on.
Ronald W.
Dec 09, 2021
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Night heating and air conditioning came out and within 5 minutes figured out what was wrong with our heater. We had another company out 6 times and could not find the problem. I would definitely recommend NRG for all your heating/air conditioning situations. Joe U. was the tech who figured what was the problem, very professional, no mess, even cleaned up marks on the hatch to the attic. Way to go NRG and Joe.
Roberta P.
Dec 02, 2021
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Mikko S.
Nov 30, 2021
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Greg B.
Oct 26, 2021
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I hired NRG to replace one HVAC system (A/C unit and furnace), clean a second HVAC system, and install a vent from an interior bathroom fan to the outside of my house.
The technicians who did the work were generally professional in nature. And as far as I can tell, the work they performed was of good quality, including the HVAC system replacement and bathroom fan vent installation.
However, I had a few issues. NRG has email and text confirmation and reminders for service appointments, which is convenient, but due to miscommunication and missed expectations I had to reschedule numerous times.
The technicians who did the work were generally professional in nature. And as far as I can tell, the work they performed was of good quality, including the HVAC system replacement and bathroom fan vent installation.
However, I had a few issues. NRG has email and text confirmation and reminders for service appointments, which is convenient, but due to miscommunication and missed expectations I had to reschedule numerous times.
Erica C.
Sep 30, 2021
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Get a second opinion! We were having an issue where our second floor was getting no air flow, so we called NRG for an evaluation. A technician looked in our attic and told us we needed to have all new air ducts installed and gave us an estimate of almost $3k. Luckily for us, our home warranty company only covered up to $500 and we didn't want to shell out $2500, so we decided not to use NRG. There was some serious confusion in getting our deposit back (another story!), but ultimately they did refund our deposit (the reason for 2 stars).
Fast forward to last week, we had another company
Fast forward to last week, we had another company
Moroccan W.
Sep 28, 2021
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We have had a terrible experience with NRG Heating and Air. They LIE! This company has terrible customer service! They sold us on a deal for a new AC Unit ($7000) and had someone come out to "service our current unit and replace a filter" ?? We'll just look at the quality of work they pride themselves on just before they try and gouge you for more money. Look at how it's installed all bent and shoved in. It wasn't even put into the correct tray!
The tech said he'd clean everything inside and out and he failed to do that.
The smell was terrible when you started the
The tech said he'd clean everything inside and out and he failed to do that.
The smell was terrible when you started the
Ryan L.
Jul 13, 2021
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Our house was built with poor air circulation. During the hot summer months, out daughters' rooms get super hot, and to get any airflow to their rooms our master bedroom would essentially become an icebox. NRG came in and analyzed the house and gave a proposal that I was a bit leery about, because they were proposing to replace a dual-zone (2x3 ton) units with a single 5 ton unit, with 3 zones.
Fast forward, not only did they replace the ducting to increase airflow to the rooms that were lacking it, they were able to evenly distribute the airflow through the rest of the house, adding a
Fast forward, not only did they replace the ducting to increase airflow to the rooms that were lacking it, they were able to evenly distribute the airflow through the rest of the house, adding a
David H.
Dec 03, 2020
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LOL. Just wasted 5 minutes of my life talking to a senior project manager (Quality Manager Michell was not available) as Donna alluded below in her reply to ccontact them. Basically, she said she understood my concern but the service was for "safety inspection and maintenance", the air filter could not be refunded because it was "free". She will raise my concern to another level of manager. What a joke!
Don't forget, please check their work as air flow is critical to HVAC system. If filter is not installed properly and the system is not getting enough air, it could reduce
Don't forget, please check their work as air flow is critical to HVAC system. If filter is not installed properly and the system is not getting enough air, it could reduce
Norman L.
Nov 06, 2020
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If it were possible to give less than one star I would do so. I leave it to the yelp user to read the dispute and determine the inexcusable lack of professionalism displayed by this entire organization.
Hello Michell,
Per our conversation on the phone, attached please find photos regarding damage, mess left by the crews, and timestamped screenshots of security footage of the crews not working causing additional delays to this project.
1. To begin, this project was quoted to be by Fred to take 2 days and was to include:
a new combination unit on the roof
cutting one new vent into the master
Hello Michell,
Per our conversation on the phone, attached please find photos regarding damage, mess left by the crews, and timestamped screenshots of security footage of the crews not working causing additional delays to this project.
1. To begin, this project was quoted to be by Fred to take 2 days and was to include:
a new combination unit on the roof
cutting one new vent into the master
