For decades, families in Austin and the surrounding Greater Austin Metropolitan communities have trusted Fox Service Company to help them keep their homes in order. We provide a full range of home services that aim to address everything that's stopping you from being completely comfortable in your own home. Through the years, we've perfected the art of trustworthy service and paired it with impeccable workmanship, delivering results that let you create the home environment you've always dreamed of.
Services
Our homes are filled to the brim with modern conveniences. From heaters and air conditioners to electricity and indoor plumbing, it takes a lot of fixtures, appliances, and components to create and maintain the ideal modern home, and for over 50 years, Fox Service Company has been helping customers in Austin and the surrounding areas keep all of those components in perfect working order.
Is your heater or air conditioner on the fritz? Are you looking for ways to improve your indoor air quality or home energy efficiency? Do you need a professional to take a look at your plumbing or electrical systems? Whatever your home service needs are, Fox Service Company is here for you. Founded in Austin, Texas in 1972, we've expanded our service area to encompass all of our surrounding communities in the Greater Austin Metropolitan area.
These days, energy efficiency and sustainability are things that we all consider as we make choices for our homes. Not only does an efficient home keep your bills low, but it can contribute towards a better future for the people you love.
At Fox Service Company, we want you to enjoy all of the great benefits that our energy-efficient products and services have to offer, and that includes the countless incentives from power companies, manufacturers, and other institutions.Our team will help you determine what programs you qualify for, apply for them, and access the rebates and tax credits that you're entitled to.
At Fox Service Company, we want you to enjoy all of the great benefits that our energy-efficient products and services have to offer, and that includes the countless incentives from power companies, manufacturers, and other institutions.Our team will help you determine what programs you qualify for, apply for them, and access the rebates and tax credits that you're entitled to.
Whether you need your HVAC equipment fixed up for the next onslaught of seasonal weather, your plumbing fixtures replaced with updated models, or your electrical system evaluated for inefficiencies or safety hazards, Fox Service Company will always be ready to provide you with the services you need.
For any service provided by us and paid for by you, and in addition to your full manufacturer warranty, your complete satisfaction is 100% Guaranteed for one full year from the date of your service. If you experience any issues with the services or workmanship Fox Service Company provided, we will do everything in our power to provide your complete satisfaction.
Reviews (16)
Nikki N.
Dec 27, 2021
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Zero stars!!! Laundry room was flooding called the girl scheduled and appointment from 12-6. I called back a few hours later to see what time they thought they would be here because it was my daughter's birthday and either my husband or I would have to stay behind and I was trying to get a window of time so maybe we could go for a little while. When I called back they ended up telling me that they WERE NOT COMING!!! I couldn't believe it! When were they going to call me and let me know this??? Then they acted like it was no big deal and that I'm over reacting!! My laundry room is
Tristan C.
Nov 15, 2021
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Long story short.... Fox replaced 3 full HVAC systems in our home over the past two weeks and 2 OF THE NEW SYSTEMS INSTALLED BY FOX HAD GAS LEAKS. I was in the attic organizing Christmas decorations and noticed the gas smell. I immediately turned off the gas and called Fox. They had a tech out within 30 minutes and he identified leaks in two of the recently installed systems. One had been leaking for over a week!!!! I had difficulty with Fox during the scheduling process, but that pales in comparison to the dangerous situation they put my family in. Thank goodness my wife asked me to get out the
Marsha Swartz
Nov 13, 2021
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Gary Frischen
Nov 12, 2021
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Clement H.
Oct 19, 2021
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Chris LaPlante
Sep 07, 2021
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Michael Gomez
Jul 20, 2021
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Sean Harkin
Jun 29, 2021
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Terrible customer service Was told they would call 30 Minutes prior to showing up
Seth decided to show up with our calling while I was away He then left and stated he could not get back
I had to call service rep who said the dispatcher would call me
They called me 6 HOURS later I had already found anothe company to use
Will tell all my friends to not trust your company
Seth decided to show up with our calling while I was away He then left and stated he could not get back
I had to call service rep who said the dispatcher would call me
They called me 6 HOURS later I had already found anothe company to use
Will tell all my friends to not trust your company
Paige J.
Jun 27, 2021
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Hard to say how the service is, no show, no call, no email on scheduled day of service.
I lost power to one of my condos (fortunately the tenant recently moved out). In a scramble I called Fox because I have seen their trucks. The woman on the phone lacked general intelligence or was very distracted because I had to keep repeating my situation, where the box was, that I was a condo not a home etc. Seems like she also didn't know how to schedule either, or at least someone didn't want to service my job.
Maybe one day they will call back and apologize, but by then I hope to get the
I lost power to one of my condos (fortunately the tenant recently moved out). In a scramble I called Fox because I have seen their trucks. The woman on the phone lacked general intelligence or was very distracted because I had to keep repeating my situation, where the box was, that I was a condo not a home etc. Seems like she also didn't know how to schedule either, or at least someone didn't want to service my job.
Maybe one day they will call back and apologize, but by then I hope to get the
Trip Affleck
Jun 08, 2021
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Sylvia C. Flores
Apr 21, 2021
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Susan G.
Feb 16, 2021
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Edie G.
Jun 16, 2020
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We had our outside water spicket crack at the seam because we were trying to remove our hose. The soft copper and us messing with it caused the crack. They sent Shawn to fix it and he was awesome! My mother has cognitive issues and likes to talk to people, so she talked his ear off and he never complained and never got snippy with her. He was a great sport and did a beautiful job!
We've had a few of their plumbers come out and they are all respectful, kind and all around awesome people! We highly recommend Fox for any plumbing issue!
We've had a few of their plumbers come out and they are all respectful, kind and all around awesome people! We highly recommend Fox for any plumbing issue!
David Z.
Feb 07, 2020
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The reviews of Fox seem to be either 5 stars or 1 stars which reflects why customers write reviews- either because they're very happy or very unhappy.
This review is going to be a mixed bag.
Stated simply: we are happy with the work done by the service people at Fox. We're not as happy with their management.
Fox has a wide variety of services- we've used them several times over the past 15 years for HVAC and plumbing services. The guys that have done the work varied from older very experienced guys to younger guys who had less experience. In every case, we've been
This review is going to be a mixed bag.
Stated simply: we are happy with the work done by the service people at Fox. We're not as happy with their management.
Fox has a wide variety of services- we've used them several times over the past 15 years for HVAC and plumbing services. The guys that have done the work varied from older very experienced guys to younger guys who had less experience. In every case, we've been
Leigh F.
May 29, 2019
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Christi G.
Jul 05, 2018
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Our AC decided to die July 3rd (the day before a holiday). Fox got me on the schedule for July 5th, which was great!
Rodney was our technician. He sold us their current promotion, $99 for both a heating and air service this year. Rodney was everything I look for in an employee: knowledgeable, friendly, competent, and efficient. He was also an excellent salesperson, telling me about the current promo and a future promo.
Gratefully, Rodney was able to fix the issues that were causing our system to fail and it fit into the regular service fee. Additionally, he went above and beyond harvesting parts
Rodney was our technician. He sold us their current promotion, $99 for both a heating and air service this year. Rodney was everything I look for in an employee: knowledgeable, friendly, competent, and efficient. He was also an excellent salesperson, telling me about the current promo and a future promo.
Gratefully, Rodney was able to fix the issues that were causing our system to fail and it fit into the regular service fee. Additionally, he went above and beyond harvesting parts
