Martel Plumbing & Heating
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Martel Plumbing & Heating
Martel Plumbing, Heating & Air Conditioning is a premiere HVAC company located in Dover, NH. We've been in business since 1968 and are family owned and operated. We pride ourselves on providing the highest quality plumbing, heating and cooling services that help keep you and your home comfortable. Please contact us today for a free quote or estimate.

Using their kitchen table as their office, Paul and Kay Martel started Martel, Inc. as a one-man operation. Paul retired in 1990 and turned Martel, Inc. over to their four children: Paul Jr., Peter, Lynda, and Kristine. The Martel company has grown in size over the past 50 years and now has a total of fifteen employees, including Paul and Kay's grandchildren, Zack and Laci, and son-in-law Ed Robidas.
Services
Premiere HVAC contractor specializing in keeping you comfortable and your home running the way it should. Installing, maintaining, and servicing any heating systems that is being utilized to heat your home. We provide effective solutions for gas and oil furnaces, boilers, water heaters, and mini splits.
Martel Plumbing, Heating & Air Conditioning provides services to residential and commercial customers to help keep their building or home running comfortably. We have services related to heating systems, cooling systems, and plumbing services. We work with all manufacturers and our experienced technicians and employees have the training to effectively service any system that is installed and running in your building or home.
Martel Plumbing, Heating & Air Conditioning is committed to providing high quality heating, cooling and plumbing services to keep you comfortable. We work with commercial and residential customers and with any manufactured equipment at your home or building. We have brands that we represent, but we are not limited to specific ones.
Martel Plumbing, Heating & Air Conditioning works with all manufacturers and suppliers related to the heating systems used to heat your home or building. We handle the entire process, from start to finish, to ensure the heating system you need assistance with is replaced & installed properly, or receives the necessary service work.
Martel Plumbing, Heating & Air Conditioning works with all manufacturers and suppliers related to the cooling systems used to cooling your home or building. We handle the entire process, from start to finish, to ensure that your cooling system you is replaced & installed properly, or receives the required service work.
Reviews (10)
Fred Smigiel
Fred Smigiel
Dec 04, 2021
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Martel Heating and Plumbing installed a de novo multi-heat hyper heat Minisplit in my house. From the initial inquiry about the project, through the installation and to post installation operational follow up, the services provided by Martel were above and beyond. The project estimation was accurately reflected in the final bill, no hidden or surprise charges and the technicians doing the installation were courteous, professional, and took the up most care with my property. Communication before during and after the project was clear and there was never any doubt that me as an individual customer
Anton Rzhanov
Anton Rzhanov
Jun 06, 2021
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I needed work done last year to bypass my water filtration system for a couple of my external pipes. The team at Martel were amazing all the way through from 1st call, to coming out during covid while following all safety protocols. Super professional and a year down the road, everything is working flawlessly as expected. The pricing was right where I expected it to be. Will definitely call these guys again.
Clay Brennan
Clay Brennan
Feb 07, 2021
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Positive: Professionalism, Punctuality, Responsiveness
I called Martel Plumbing and used them for the first time since I did not have a regular plumber for our property. They picked up the phone, and were able to schedule us in right away. Very quick, responsive and communicative. Will definitely be using them again if we need to!
Service: Unclog drain
George E.
George E.
Oct 03, 2020
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Hourly labor rate in excess of a C note. Standard method is to send two technicians, the second sometimes in training. Labor rate doubled for sending two techs. Last visit was 45 mins; charged for 90 mins. Why is customer being charged to train your technician?
Donna Kaminski
Donna Kaminski
May 23, 2020
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We just had 3 Mitsubishi split units installed by Martel and they were great to deal with every step of the way. Zack was very responsive and helpful. The guys that did the install were friendly and worked very hard and efficiently. When they left everything was neat and clean and they made sure we were happy with everything before leaving. Every one we dealt with was professional, friendly, and helpful. Very neat, quality work and a reasonable price. Would use them again without any hesitation.
Scott M.
Scott M.
Jan 25, 2020
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After my father and brother used these people for years, I inherited a home and had an emergency need for service. On brother's recommendation I called Martel. Since I have not used them before they said they wouldn't do anything, not even a call back, until Monday. This was Saturday AM....and my tenants have no heat or hot water. Horrible service, I'll NEVER use them...and will do all I am able to makes sure my brother doesn't for his home or for the 7 apartment unit / 3 storefront building that we own. Huge fail.
B. Smith
B. Smith
May 22, 2019
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Martel was recommended to me by a co-worker. I needed to have a water heater replaced. My preferred contact method is email so I emailed a few companies for some quotes. Zack from Martel responded within a few hours with an estimate for the job. The other companies either never responded OR it took days. I decided to use Martel. Zack was very accommodating when I wanted to change the tank model since I was looking for an energy star model. The installation went well and the 2 person team was effective and professional. A few weeks later, I wanted to have a Memo Meter installed and again I used
Tabitha A.
Tabitha A.
Mar 12, 2019
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I had Blair and Al in my apartment this morning to fix a heating issue. These guys are very professional and respectful. I'm very impressed and beyond grateful. Due to our religious beliefs we do not wear shoes in our home and they took no issue in wearing covers to accommodate our request. As they were working, they asked me to move our prayer rugs, so as not to get them dirty. It may sound like a small gesture but for me that is HUGE. I definitely recommend and in the future if I own my own home I would not hesitate to call them for service.
Aww W.
Aww W.
Apr 27, 2014
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Never returned my call. We did stop by their office once to get plumbing fixture which they had, but that was it.

Decided to give 4 stars for working for us on septic line hook up, after others have failed to respond. Not liking that they didn't respond to both of my calls when requesting for work but responded to my hubby's call. What don't want to talk to a woman?

Although they did great work and their prices affordable, a tech's suggestion might not always be right. His suggestion almost guaranteed their job, meaning we would have to call them back to help unclog the
Jonathan H.
Jonathan H.
Oct 20, 2013
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I am a landlord. When I have to be sure a repair or service call is done right away and done correctly (all to code, no short cuts) I call Martel. I was away recently when a hot water heater burst. I called Martel and the words "it will be taken care of" put me at ease. The job was professional and looks great. Not the cheapest in town - but you get what you pay for. Here it is quality, and service.