Matel Property Management
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Matel Property Management
We serve the Modesto, Oakdale, Turlock, Ripon, Escalon, Riverbank, Manteca, Patterson, Ceres, Salida and Keyes regions of the great state of California. Our team offers property owners freedom from daily rental management tasks while continuing to net a great return on their investments. Our management team handles every management task associated with the continued success of the rental properties under our care.

We prepare the rentals for the market, hold advertising campaigns, screen tenants and collect rents. Our team supports all of our tenants to minimize turnover and keep the rental units occupied with reliable renters. We act as the main contact point for our tenants to ensure their questions, concerns and comments receive prompt, thorough responses.
Services
Our property management team has extensive experience navigating the rental markets in Stanislaus county including Modesto, Ceres, Turlock, Riverbank, Oakdale, Ripon, Manteca, and Salida. Our team is skilled with the expert management of rental properties throughout our service area. We strive to maximize our clients' revenues to ensure they can net the best return on their investments.
Property owners across the greater Modesto, California region can rely on our team to handle every management task required for their rental units. Our team strives to provide our clients with the best quality of service every step of the way. We actively keep management expenses low to maximize rental property revenues.
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Property owners interested in obtaining quality management services for their rental homes can contact our team anytime to inquire about our personalized service packages. We will provide every client and rental unit with customized services designed to maximize revenues and minimize expenses. We look forward to receiving our next call.
Reviews (25)
Rachel Larriva
Rachel Larriva
Nov 11, 2021
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Horrible customer service, especially from Chris Gross.. unprofessional and will talk to you like you're a child. They had no problem taking my 3,500 deposit and NOT returning it to me! Instead they gave it to the new buyers of the property we were given 60 days to vacate and the new owner kept over 600 just because! Matel refused to get involved when my business was with them! They are rude, unprofessional and money hungry! Think twice before doing business with them!
Mark S.
Mark S.
Aug 14, 2021
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I can't relate to all these negative reviews. I rented a condo in Cedar Brook from Matel for almost 2 years. The staff was always friendly, calls that weren't answered were returned in a timely manner. The condo had a few things that needed repair during my time there. Each maintenance request was handled in a professional manner, and quickly. You can pay your rent online which is great. Yes, they require renters insurance (LOTS of property places do), but as a renter don't you want to protect your stuff and cover your behind if something bad happens? I had ZERO issues with Matel
Marissa Ressel
Marissa Ressel
Jul 05, 2021
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Positive: Professionalism, Responsiveness
I haven't rented anything yet. However we did apply through them and they have been nothing but responsive. I called to check on my application I went to voice-mail I don't remember who's it was but within 2 hours I got a call back. Unlike what everyone said they were not rude. So far they have been really professional.
James Campbell
James Campbell
Feb 24, 2021
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Sent a maintenance person to my house to fix shower leaking. Stole camera with photos of my newborn baby on it.
Moved out and signed form giving one-month notice. Told credit company we fled in middle of night and gave no notice. Thank god I kept my copy.
Connie B.
Connie B.
Oct 02, 2020
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I just read the bad reviews a squatter, Jim Fair, wrote. Rebeka Keathley was nothing but professional. He took advantage of my elderly aunt, she had just lost her husband. He claimed to be a professional contractor, he was on comp. He was and is a very bad man.
Christian Salazar
Christian Salazar
Sep 11, 2020
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If I could give a 0 I would. This place and how they manage it is a joke. The bird nosed rude blonde Chris gross in the office is so unprofessional. She doesn’t like to do her job. She also loves to argue about any issue and always thinks she’s right. She shouldn’t be in any kind of service industry with the lack of care she has for helping people for fixing things to make it right. Especially if it involves her having to do something.
DeeDee Reyes
DeeDee Reyes
Jul 04, 2020
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Reading Everyones Review on Here makes me Laugh how Pretty much Everyone feels the same way i feel... The People who work at this Property Site Must Hate their Job... Because they are so Rude... Just give them a Call, Even how they Answer their Phone is Rude... You could Hear it in their voice they hate their Job... I work 12 hours, 6 Days a week hard labor... While these lazy fools Sit all day Being Rude on their computers lol... JOKES!
Samantha Marie
Samantha Marie
Jan 31, 2020
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If I could give this place a 0, I would.. I applied for a house through this company back in February. I paid 2 rental application fees for my boyfriend and I. Well the lady called me and told me someone else had been approved for the listing. Since they did not run our applications she told me I could be refunded my money or I could have them hold our applications and money until something else comes up. I told her no and we'll just take our money back. She then told me I had to go through my bank to get a refund. Which I've never heard of before.. But she told me to just tell them I paid for
Mariah J.
Mariah J.
Jan 10, 2020
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I am so shocked to read some of the bad reviews of this property management. They are so far off my experience!I have been renting from them for over 1 year and never have any issues. The ladies in the office are very polite and friendly. When we applied to rent it was for a different property. We didn't submit everything in time for that property but Rebecca and Chris found us a different place that was more suitable for us and our dog! They come and trim trees in our yard for us and we handle everything else. I couldn't be happier with my property management and I continue to refer
Chortle Snail
Chortle Snail
Oct 16, 2019
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Meh. Some very good, some bad. They try ... but if the other reviewers didn't like Matel before renting from them, chances are they'd like Matel less after being locked in to a lease.
(Next day: I gave them another star. Our AC broke, and the repairman they quickly sent did an excellent job.)
Jeff V.
Jeff V.
Sep 22, 2019
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We are so appreciative of Matel and the amazing women who work there! Their kindness and compassion is a blessing! We could not be happier with our new friends that really care about their tenants and the owners of the homes they manage! Thank you Matel!
Perez Y.
Perez Y.
Sep 10, 2019
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Wow, wow, wow!!!!!!! Worst most unprofessional property management company I've EVER called! How are they still in business? How desperate are people to put up with such horrible personal? I wish I could curse my review of this place, but I'll keep it classy!!!
Allison Guzman
Allison Guzman
Jul 18, 2019
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I was speaking with Chris Gross and she was very rude and argued about everything. They discriminate against young renters and are unprofessional. Don’t waste your time on an expensive application fee because they won’t give it to you if you’re under 30 even if you bring in 4x the monthly rent.
David Jones
David Jones
Oct 13, 2018
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It is currently 10:19am and the date is January 31 of 2019. I just called Matel Property Management to ask about their policy on viewing properties and whoever picked up the phone was extremely rude. She firstly did not sound like she wanted to be there and I get it. It's Thursday morning you may not have wanted to get out of bed, it's early, maybe you weren't feeling well, or maybe you have been having a rough time at work. Who know's? But regardless of any of that as an employee you are representing who you are working for and because of you, I will not be looking to rent from Matel at all. I
Shafiq Munawarzada
Shafiq Munawarzada
Oct 07, 2018
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Absolutely Lower profile staff with big time attitude!!
I was so disappointed for interacting with them unfortunately.
Only person could be good to interact and speak with is the head of office lady, I highly recommend the Manager Mrs Rebecca she was nice and professional.
Allen S.
Allen S.
Aug 20, 2018
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The worst and unprofessional management if never seen shity management like this don't ever evvvvvver rent from this management they will rip you off I just moved out from there and they make to pay for whole month I didn't stay in house and they hold my deposit for almost month I clean everything in house they told me we need professional to do that I had to call someone to do that they told me we will pay I had to pay from my own money and after month they took more money from my deposit then they send it to me the worst management don't rent from them they will make you walk throw
Brady T.
Brady T.
Nov 18, 2017
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Poor service, rude employees, and lack of knowledge of the laws required to run a property management. They do not return phone calls or emails. Worst property management I've ever had to deal with. I recommend going elsewhere.
Matt N.
Matt N.
Jun 14, 2017
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This wasn't my first time renting from a property management company, but it was my first positive experience with one.

They always returned phone calls accordingly. The two repairs that I needed on separate occasions were done immediately.

I will say that although Rebecca doesn't exactly have a warm and fuzzy demeanor on the phone, she was always professional and respectful. Two thumbs up.
Allen F.
Allen F.
Feb 09, 2017
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Rebekah and the team at Matel are outstanding members of our community we have been doing business together for several years. We are fortunate to have the opportunity to work with her and their wonderful team at Matel on a regular basis. They are consistent and reliable and treat their vendors with respect. They show integrity and the utmost professionalism. I Highly recommend them to anyone looking to have a rental managed or to buy or sell a home.
A. M.
A. M.
Feb 08, 2016
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Spoke to them Friday inquiring about a home. The woman over the phone was incredibly rude.
Stopped pursuing the home of interest then and there.
Lupe M.
Lupe M.
Dec 27, 2015
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If I could I would give this property management company a negative... I had an electrical problem with the duplex I was renting and their on call electrician told ME to go to Orchard supply and get the fuses myself. I burned my finger unscrewing it to get a look at it. I called property management that Monday and they said the same thing, that I should of went to the store to get it myself. They charged me a removal fee for a mattress that wasn't even mine. I took pictures of the unto I rented when I left. They are the worst!!!! Good luck to whoever rents from them, their terrible in the
Nichole D.
Nichole D.
Mar 03, 2015
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If I could give a negative star rating I would. This is the most unprofessional and rude property management company I have ever dealt with. Steven at the front desk is the worst. Just calling to check on my application status seems like a chore to him.
Katlin M.
Katlin M.
Nov 10, 2014
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Let's start with horrible customer service , they talk to their potential tenants/ existing tenants as if their stupid. come to find out its a business full of family (the reason why they continue to have a job) they're very unknowledgeable about their properties , but their quick to take money. They try not to give copies of important paperwork such as legal agreements , and keep deposits unlawfully . Such a crooked company it's so hard for me to understand how they still have a functioning business .
Dipen S.
Dipen S.
Oct 24, 2014
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Worst property management ever do deal.they have very poor customer service skills & also unproffesonal.they lie & do not give your deposits on time.I would recommend doing walk through with them.
Gina Marie N.
Gina Marie N.
Jul 15, 2013
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Must i give even a single star? All i can say is insist on Walking through with them. Because they will steal & lie to keep deposit unlawfully.