It's been a privilege to serve home owners with high quality roofing and exterior services for over 16 years and counting. Tony & Crystal Martinez, business owners with a passion to help people, enjoy looking at the world through a positive just do what's right lens. Inspiration came from the need for better customer service and exercised integrity within the industry.
Home owners need to be heard not told, helped not handled, we are ready to and eager to help and to build rapport with home owners. We want home owners to get what they want & need! They deserve more, and we're going to happily give it to them! at the best possible price! With Water Shield you will speak to a knowledgeable professional tech who is happy to and knows how to answer any and all of your exterior questions.
Home owners need to be heard not told, helped not handled, we are ready to and eager to help and to build rapport with home owners. We want home owners to get what they want & need! They deserve more, and we're going to happily give it to them! at the best possible price! With Water Shield you will speak to a knowledgeable professional tech who is happy to and knows how to answer any and all of your exterior questions.
Services
We love questions, call us we are more then happy to make sure your project runs as smooth as possible, You will be glad you did! We specialize in: Residential Roof Repair & Replacement, Asphalt Shingle roof systems, Architectural shingles & More, Metal, Copper and Flat Roofing. Master leak specialist!
The biggest mistake home owners are prone to making is procrastinating with repairing their roof or replacing it, because they think they can save money, but procrastinating on fixing roof issues to save money is like stopping a clock to save time! Yes, you read right! No hard to understand and unclear contracts with tactics that result in hidden additional cost ever!
Reviews (12)
Michelle B.
Dec 07, 2021
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My review was in my drafts for some reason and this review long overdue. I reached out to Water Shield in June 2019 to get a roof inspection. Crystal was able to get me an appointment within a few days.
Tony came out and completed the roof inspection and even took pictures to show us the condition our roof was in. He was honest and let us know we should replace our roof sooner rather than later. He said our roof would hold up a little longer but it would be better to be proactive and get a new roof soon. He provided me a couple quotes for two different types of shingles.
We waited for the weather
Tony came out and completed the roof inspection and even took pictures to show us the condition our roof was in. He was honest and let us know we should replace our roof sooner rather than later. He said our roof would hold up a little longer but it would be better to be proactive and get a new roof soon. He provided me a couple quotes for two different types of shingles.
We waited for the weather
Kathleen Acker
Jul 17, 2021
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This is an addendum to my original post, not because I enjoy denigrating anyone, or any business, but because I remain galled that almost three years to the date of our initial contact with this company, the owner of the business license, Christina Martinez, contacted me and offered to refund us the money Tony, and she, had taken from us when we contacted them them to repair/replace our roof. Some garbled email about atonement, etc., - nothing that made sense. Besides being well past the awful experience, our roof having had to be repaired by a competent roofer, I could not understand why it took
Andrew E.
Apr 20, 2020
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We woke up one morning to a leaky roof coming into our bedroom. I called Tony and he was at our house within an hour and not only fixed fixed the leak. He gave us the best quote to redo the entire roof. He didn't charge to fix the leak. We choose a 30 year architectural shingle. His price was the best around. He is professional and courteous and punctual. I would recommend him and his team any day. Thank you Tony and crew for saving us a lot of damage and doing a great job.
Chris Howard
Sep 11, 2019
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This review is long over due, Water Shield has been by far the best home improvement company I have ever used. My mother and I have been using Water Shield for about 3 years now. The first time was when my mother needed her roof replaced and gutters, a few months later I had my roof replaced by them as well. Recently I used them for a siding repair, no appoints were available but Crystal found away to squeeze me in, and like always Tony showed when they said he would, and was able to complete my repair right away. This companies is reliable and trust worthy, I recommend them all time to friends
Benjamin S.
Sep 05, 2019
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Signed the contract, and so far 100% IMPRESSED. Mr. Martinez -- the owner -- was the only roofer that came out and actually went on the roof. He was completely upfront, no BS specials, no high pressure sale pitch. NO BS CONSTANT PHONE CALLS.
The roof was taken all the way down to the deck, and several squares were replaced at no additional coast.
All new materials were correctly and patiently installed for a roof that was 27 square. All roofing vent pipes painted to match the new shingles.
GAF Architectural shingles with all the bells and whistles; 4K down, and with $7200 due at completion
The roof was taken all the way down to the deck, and several squares were replaced at no additional coast.
All new materials were correctly and patiently installed for a roof that was 27 square. All roofing vent pipes painted to match the new shingles.
GAF Architectural shingles with all the bells and whistles; 4K down, and with $7200 due at completion
Monkeys
Aug 24, 2019
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I called Water Shield, LLC because I noticed a water stain on my ceiling. I called the office and spoke to Crystal who scheduled Tony to come out and asset the issue. He was prompt for the set appointment time and was able to find a hole in my 2 year old roof. He give me a fair repair quote and was able to remove two satellite dishes also. He said he would return on the weekend to do the repairs, but to my surprise he came the very next day! I also asked him if he could replace a rain cap on the roof flue pipe and he told me no problem! He is such a lifesaver!! I really liked his work ethics and
Kev Burn
Jun 27, 2019
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Junito R.
Dec 08, 2018
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Mike M.
Sep 22, 2018
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M. M.
Aug 01, 2018
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I agree with all the great reviews that have been written about Water Shield
Tony Martinez is the owner and a roof expert. He is honest and a man of his word. He doesn't try to scare you into fixing things that don't need repaired. I highly recommend his services.
What more can you ask: quick same day estimate, on-time for the appointment, a great price, terrific customer service and completed the job quickly and efficiently the next day.
Thanks again Tony.
Tony Martinez is the owner and a roof expert. He is honest and a man of his word. He doesn't try to scare you into fixing things that don't need repaired. I highly recommend his services.
What more can you ask: quick same day estimate, on-time for the appointment, a great price, terrific customer service and completed the job quickly and efficiently the next day.
Thanks again Tony.
Kathleen Acker
May 08, 2018
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Awful company. Congenial but does not do proper work or, worse, admit his error. Company was contracted to put a new roof on our townhouse this past March 2018, after a major wind storm went through the area. My husband is elderly, has a detached retina and suffers from dementia, which the owner knew, so we had no way to review his work, or realize that he left flashings unsecured, damaged our chimney (never advised us of that so that immediate arrangements could be made even if that involved paying more then the inflated cost he initially charged) and worse he and his crew failed to police the
Mary B.
Mar 01, 2018
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First and foremost I cannot be more satisfied with the repair that was done on my roof. With me being new to the area it was hard to find a company that usually friends or family would recommend. Water Shields customer service was awesome they came over the same day I call to do estimate and actually had my roof fixed in no time. Glad it was just a minor repair. But with me just purchasing my New home I have a feeling I will be coming across Water Shield again. Very satisfied, great company as far. Even being new to the neighborhood I now have a company that I can refer just might get my siding
