Scott Grates
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Full time Husband & Father of three children Saint John Fisher College, B.A. Born & Raised in the Mohawk Valley Ambassador Club Member ten consecutive years, Chairman's Circle Qualifier, SVP Club with Competitive Auto & Home Quotes. Featured Agent Speaker and trainer. Past President Frankfort Kiwanis Club.

OD's Readers Choice Preferred Agent of the Year. FSCS Wall of Honor member. 2012 Hunger Coalition Outstanding Citizen 2013 Frankfort Kiwanian of the Year. Youth sports coach. For many of us, pets are part of the family. These pet-friendly fixes can help keep your home and yard safe for your family's furriest members.
Reviews (10)
Sandra Davis
Sandra Davis
Dec 31, 2021
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Positive: Professionalism, Responsiveness
Nicole was fast, proficient, and informative. Made the transaction seamless on my end.
Hiram Ramirez
Hiram Ramirez
Dec 26, 2021
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Positive: Responsiveness
I have dealt with many companies and people Carol from statefarm is #1 class of quality service to her clients. You definitely need that at a time when you’re going through all the paperwork and worries of an accident. Her pleasant voice and authenticity is beyond compare. Thank you for everything.
David Walrath
David Walrath
Dec 05, 2021
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Positive: Professionalism, Responsiveness
With you thru the process of an accident. Always there to answer questions and follow up. Carol made it her personal job to always check up and see how repairs were progressing. Great job guys. Also thanks to Amy who made the switch from Geico to State Farm extremely easy
Dominic Caccioppoli
Dominic Caccioppoli
Nov 27, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Nicole Demma was a fantastic agent who set me up with the best rates for my home and auto insurance! Would highly recommend for their service and response time!
Qinji Allen
Qinji Allen
Nov 20, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Carol is very pleasant, helpful, and knowledgeable. She reviewed my policy thoroughly and make sure I am well protected. Highly recommend.
Britney Streeter
Britney Streeter
Oct 31, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
We have been customers of Scott Grates’ State Farm for a while now. We have great rates and it’s so easy to add or take off items to be insured. His staff are wonderful and so kind! We are happy to be customers to such a great place.
Paul Rose
Paul Rose
Oct 28, 2021
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The State Farm team that Scott Grates has in his Ilion office is second to none. Quick responses, professionalism, good value and all with the "hometown" touch like no other. 5 stars all day long ----- always available when you need them to guide you or offer a new quote for whatever your insurance needs. The depth of his team and their experience will definitely be able to assist you ☆☆☆☆☆
Kate Jacobsen
Kate Jacobsen
Oct 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Scott Grates and his team are exceptional at what they do and extremely professional. Any of his team members are ready to assist you. I would recommend Scott and his team to anyone looking for their auto, home, or life insurance needs to be handled in a professional manner. Thanks for helping me with my auto policy!
William Metz
William Metz
Aug 26, 2021
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The team at Scott Grates- State Farm are phenomenal. Situation was handled fast, fair and with attention to detail. Phone calls were answered by professionals and questions and concerns were calmed quickly. Take the time to let Scott and his team get to know you. They will take care of all your insurance needs. A special Thank-You to Carol for our conversations. Business-like, professional and a few laughs made the situation easier to deal with. The Team worked for me.
Dawn Dowd
Dawn Dowd
Aug 16, 2021
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Positive: Professionalism, Responsiveness
Carol was professional polite and worked hard to get us the most coverage for home and auto insurance at the best price. She did this and saved us half of what we paid at the former company. We are very pl eased with her and happy that she is local and available to us if we need help with our insurance needs.