Being a family-owned-and-operated auto repair and maintenance shop located in Melrose, MA, we take great pride in providing our customers with top-quality products and excellent service. We offer a 2-year/24,000 mi parts & labor "No Hassle" warranty on most repairs. And, because we care about our environment, our shop processes are in accordance with state and national regulations regarding environmental safety.
Tremont Street Garage offers a complete line of auto repair and maintenance services at our shop in Melrose, MA. Our skilled technicians take the time to educate you about your car's problem and what type of maintenance it needs in the future to continue running smoothly. Because we strive to create a base of repeat customers, we only provide quality services.
Tremont Street Garage offers a complete line of auto repair and maintenance services at our shop in Melrose, MA. Our skilled technicians take the time to educate you about your car's problem and what type of maintenance it needs in the future to continue running smoothly. Because we strive to create a base of repeat customers, we only provide quality services.
Services
For a safe, smooth ride, the condition of your tires is of utmost importance. From the proper pressure to the correct alignment, our auto repair experts ensure that your tires are road worthy. And, if your tread is low, we offer the sales of new tires, so you can always enjoy a quiet, safe, and fun ride.
Reviews (25)
Jameson Noel
Nov 20, 2021
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Ohhh my God , these people are unprofessional! They Got my money telling me a bunch of scenarios while the issue wasn't resolved. And asking another money a second time , a 3rd time for
The same issue . I hope my money made you richer, . Thanks God I did not give u the money for a 3rd time. You could have gotten more money from me.
The same issue . I hope my money made you richer, . Thanks God I did not give u the money for a 3rd time. You could have gotten more money from me.
Neil Clauson
Oct 25, 2021
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Unethical and unprofessional. Quoted me $500 for part the dealership was only charging $200 for, and 3.5 - 4.5hrs of labor for what the dealer quoted as 2.5 - 3.5 hours max. Found another local shop that would only charge me $175 for the -exact- same part. Do your research folks, ask questions, ask for itemized quotes, and shop around for the best price.
Matthew Patenaude
Aug 21, 2021
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Jaime A.
Apr 14, 2021
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Rob Durant
Mar 20, 2021
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Boston Gaming
Nov 26, 2020
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Unfortunately my car broke down while i was on my way to visit my friend who lived in Melrose. He recommended i bring my car here to get looked at . bruce the owner explained to me in detail exactly what was wrong with my car . he also recommended that i do a safety check then he showed me the excessive wobble in my front end which happened to need a ball joint luckily he discovered it , my wheel was about to fall off my car. The staff was super friendly and they also provide a loaner car (if available) thankfully it was at that time which was very helpful to me. They definitely earned my bussiness
Sean McKeown
Sep 11, 2020
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Bruce at Tremont St. Garage is very easy to talk to and very helpful with explaining things to the mechanically challenged people like myself. I had my clutch fail and they went through the research to find out specifically why this happened on my car which is not very old. I appreciate all his help and his advice with this situation.
Amanda W.
Aug 12, 2020
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I've taken my car here three times and I will for sure never be going back. The most recent time my muffler had rusted off of my car, my worst case scenario was the exhaust system would also be damaged (it was). I was quoted $1300 at most but they thought "it would definitely be lower than that," it wasn't. When I picked up my car I realized the AC wasn't working, it was just blowing hot air, and it DEFINITELY worked before I took it in for the muffler repair. Can't be sure if it was some super crazy coincidence that it stopped working the minute I picked it up or
Sara Bird
Dec 17, 2019
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I highly recommend Tremont Street Garage. We take all of our cars there to be worked on and the staff is always helpful and explain everything very thoroughly. I have found them trustworthy and honest which is rare. With a teen driver, I have to rely on the work done to my car to make it safe and I know Tremont Street Garage does that.
John P.
Oct 26, 2019
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Mike Ochs
Oct 22, 2019
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Bruce is someone that you can absolutely trust when he tells you what's going on with your car or truck. In all my years of being in the automotive business I can assure you that you won't find a more honest place to bring your vehicle. They will do their very best to make sure you get the best price and service and be up front with you all the way. I can't give a better recommendation to Bruce and Tremont Street Garage other than to say that if you go there you will be well taken care of.
Lisa D.
Sep 07, 2019
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Tug Yourgrau
Aug 23, 2019
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Doreen B.
Jun 27, 2019
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Brought my Subaru to a dealer (for a minor recall) and was told I needed rear brakes. Decided to try local shop and glad I did. Awesome experience with Tremont St. Garage (Melrose) from phoning to schedule an appt. Dave was pleasant answered all my questions and was very accommodating.
When I walked in everyone was all smiles , Bruce explained all that was going to occur and called me a little later to let me know what I needed.
When I picked up my car I was presented a detail report and all charges spelled out in easy to understand format.Plus a bonus car wash from next door nice touch.
When I walked in everyone was all smiles , Bruce explained all that was going to occur and called me a little later to let me know what I needed.
When I picked up my car I was presented a detail report and all charges spelled out in easy to understand format.Plus a bonus car wash from next door nice touch.
Chuck L.
Oct 19, 2017
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Absolute garbage mechanics. Brought my car in for a noise I heard in engine. Calls me back with $1000 worth of work. I said okay fix everything. Go to pick up car and STILL HAVE NOISE. Bring it back next day and they said well we must be hearing different noises and the one we heard we fixed. REMIND YOU there's nooo way they didn't hear the noise I brought my car in for. So I paid $1000 for nothing and got my car back the same way I brought it in. Effff them
Molly G.
Apr 05, 2017
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In short: The customer service I received from the owner, Bruce, was horrendous and his remarkable ineptitude (described below) was stunning. AAA towed my 87 Mercedes here (as per their recommendation) after the alternator failed. From the start Bruce had a cold and patronizing demeanor. He wanted to charge me $75 to attach a voltmeter to the battery and alternator. I said the man from AAA had just done that, and Bruce insulted the driver by saying something like, "What does a tow truck driver know? He has no education." If that condescension isn't enough to turn you away from this
Lee S.
Aug 18, 2015
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Adele A.
Jul 23, 2015
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Major rip off. My brake line broke and per AAAs recommendation, I had my car towed to this garage. Well, the owner calls me and gives me a quote for $550 for a brake line and a "brake pad cleaning" for the rear. Then he proceeds to list out 6 other items I should take are of all for a whopping $1,600. Things included minuscule task like refilling oil and adding that a pinion seal. My car is a 2001 jeep and I've done a ton of work to it already. Including replacing the brake line and pinion seal. I realize I'm going to get ripped off and there's nothing I can do because
Mmmm M.
Nov 11, 2014
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Friendly people BUT terrible-horrible-atrocious prices. I would never recommend this to anyone. Other reviewers are correct - you will pay WAY more than you should if you go here, like double or triple what it should cost. If you know nothing about cars you should definitely NOT be going there cause they probably will rip you off (or already are).
Noshin L.
Jul 22, 2014
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What a bummer this place turned out to be. Had been going for years because of its convenient location, but it seemed like everytime I brought in my car a number of things were always wrong and I ended up paying way more than I expected to pay. Turns out I was able to go elsewhere and have the work that I wanted done for a fraction of the price...without the extra surprises that always seemed to creep up with this place.
Tara P.
May 02, 2014
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I just came back from Tremont St Garage and wanted to write a review immediately because I appreciate good customer service. These guys were recommended by a friend so I was a bit dismayed when I read some of these reviews here. However, I needed immediate work on my car. And my friend is a pretty good source for recommendations. I should mention that my car had just been on a lift at my local service station in VT and the mechanic literally took me under it and pointed out the issues I needed to attend to. He also gave me a quote which I expected would be significantly more in Boston.
Fast forward
Fast forward
Cory M.
Nov 29, 2013
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I have brought my cars to Bruce and his team for over 10 years now, and must say this review is long overdue. The 3 things I want in a mechanic: honest assessment of the problem, fair price, prompt and courteous service. I get all that and more here. They always call with an estimate and get my approval before doing the work, and inevitably the final cost is at or below the estimate. They document everything very well, making it easy to look up repair history and know when the car is due for maintenance.
My current car has 145k miles on it, and is running well. I had a flat tire the day
My current car has 145k miles on it, and is running well. I had a flat tire the day
Alexis C.
Aug 12, 2013
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Having read the reviews for this place, I was worries but when I realized the reviews were old and the recent reviews were good, I figured it was worth the try. (Disclosure my Fiance's Dad is VW mechanic, therefor if they messed up I would know exactly why and how).
I was pleasantly surprised, this place was great! They have many many awards on their walls, the office was clean and they were wicked prompt. I honestly enjoyed the experience, the staff and the shop. Not expensive, they go through costs with you before they do anything and if you work close enough they give you a ride.
I was pleasantly surprised, this place was great! They have many many awards on their walls, the office was clean and they were wicked prompt. I honestly enjoyed the experience, the staff and the shop. Not expensive, they go through costs with you before they do anything and if you work close enough they give you a ride.
David T.
Dec 17, 2010
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Not being from the area, had no idea who the reliable mechanics were. Busted 2 tires over a pothole and ended up paying $700 for these guys to replace them.
They charged $200 / tire when costco which sells the same exact tires for $70 each with lifetime rotation and repair. They refused to allow me to get the tires from elsewhere and falsely claimed even though they were the "same" tires, they had access to the pick of the tires and costco sold the bottom of the barrel stuff. Yeah right...
What can yo do though when you don't have access to a car to even drive and shop around
They charged $200 / tire when costco which sells the same exact tires for $70 each with lifetime rotation and repair. They refused to allow me to get the tires from elsewhere and falsely claimed even though they were the "same" tires, they had access to the pick of the tires and costco sold the bottom of the barrel stuff. Yeah right...
What can yo do though when you don't have access to a car to even drive and shop around
Justin H.
Jun 25, 2009
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Getting work done on the automobile is always a hassle, but these guys make it easy for us. Gary and the crew have done an excellent job keeping our 2 beaters on the road. I've had brakes done, sensors fixed, oil changes, and tire rotations and balances. They have always been way under what the dealer would charge me. They'll also go and take your car to get inspected for you for no extra charge. Sounds good to me!
