Don's Auto Body has been proudly serving San Francisco and the Bay Area since 1975. Don's is an independent, family owned business that repairs all makes and models. Don's has 5 Bay Area locations to make your experience as convenient as possible. Furthermore, we are proud to be the exclusive dealer approved body shop for San Francisco Honda.
As a Direct Repair Facility for many insurance companies, including AAA, we will handle all of the necessary paperwork. Most importantly, as a recommended repair specialist, you will not have to wait until the insurance company sends an appraiser to inspect your vehicle! This usually shaves days off of the repair time!
As a Direct Repair Facility for many insurance companies, including AAA, we will handle all of the necessary paperwork. Most importantly, as a recommended repair specialist, you will not have to wait until the insurance company sends an appraiser to inspect your vehicle! This usually shaves days off of the repair time!
Services
We work directly with all major insurance companies and take care of the related paperwork so you don't have to. We can process your claim with clarity & ease. One call from you to make your claim & we will take it from there doing our best to minimize any stress on your part! First off, let me start off by saying that my BMW plays a big part in my daily routine.
Reviews (23)
Agnes W.
Jan 29, 2022
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Joe Jo
Dec 24, 2021
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Ilker D.
Nov 19, 2021
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They promised to deliver my car in 2 weeks and on the last day before their delivery deadline, they send me an email requesting additional money for some parts and it turns out that they haven't even started fixing the car. During that 2 weeks the car just laid down there. After they gave me a second deadline, on the day they claimed to deliver the car, they called me and let me know they haven't completed the job yet and asked for 3-4 more business days. Do not ever bring your car here, this is the worst car repair service ever. I am pretty sure their quality of repair will also be low
Reg K.
Nov 18, 2021
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I was taken in by a guy in a parking lot by Safeway on 16th and Potrero who called himself Jim Colby. He said he could fix the scratches on my car, had years of detailing experience, and would offer me a great deal. Fast forward to after the work he botched and damaged the car paint. Don's Auto Body removed all the of paint they could and the car looks much better without the botched job done by scammer Jim (who's number was fake as well). Collin was my point of contact and was great considering my misfortunate act of kindness.
Thank you Don's Auto Body!
Thank you Don's Auto Body!
Brendan M.
Nov 09, 2021
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I had an unfortunate accident with my truck and these guys went above and beyond. The repairs look brand new. They helped me navigate the confusing insurance process and always provided me with good customer service even though I'm sure it was annoying. Luis was super helpful as was all of the staff.
Thanks guys!
Thanks guys!
Paul B.
Oct 02, 2021
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Pam B.
Sep 29, 2021
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I would definitely recommend this auto body shop. We are from out of the area and got in an accident and feel lucky we found this auto body shop. Angela who answers their phones is very pleasant to work with and our adjuster Louise was always available to answer any questions and communicated with us as well. Never fun to be dealing with a auto collision/repair especially during the pandemic when parts are taking up to a month to get, but beyond things out of their control, Dons was great to work with.
Gabriela V.
Jun 22, 2021
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Ronnie D.
Feb 05, 2021
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Hannah Byrne
Dec 10, 2020
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Its Me
Oct 01, 2020
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Natalie R.
Sep 11, 2020
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Took my car in for an estimate. I was a bit weary because I haven't had to take in a car for years. The staff there was nothing short of incredible. They listened to my concerns and walked me through what my options were, what each would entail in terms of cost, longevity, etc. They were completely transparent and were able to take care of the car! I would 100% go back.
Stefanie P.
Jul 28, 2020
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Karolina Z.
May 26, 2020
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I've been going to them for a few years now and they have been nothing short of incredibly friendly, knowledgeable, and professional.
I was always super skeptical of auto shops especially in SF, where I feel you get overcharged on everything. Dons Auto Body is different.
They do an amazing job and treat you well without trying to upsell you. If you're looking for trustworthy people who do a great job and love what they do, go here.
Additional note: I've also come in during shelter in place & they have very high cleanliness standards. They wiped down my entire interior with
I was always super skeptical of auto shops especially in SF, where I feel you get overcharged on everything. Dons Auto Body is different.
They do an amazing job and treat you well without trying to upsell you. If you're looking for trustworthy people who do a great job and love what they do, go here.
Additional note: I've also come in during shelter in place & they have very high cleanliness standards. They wiped down my entire interior with
Rachel C.
Feb 24, 2020
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Wonderful service experienced for a second time at Don's Auto body. After being involved in a second car accident in a very short period of time I knew who to call. Peter arranged for me to come in asap and then did a terrific job of dealing with the insurance company. He kept me in the loop through the whole process and my car was as good as new ahead of schedule. When I picked up the vehicle Peter had even arranged a car wash and vacuum of the interior.
World class service!! Thank you (again!) Peter and the whole team at Dons!
World class service!! Thank you (again!) Peter and the whole team at Dons!
Ken W.
Oct 25, 2019
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What an excellent example of customer service and craftsmanship. My AAA insurance claim repair was handled by PETER, who dealt with insurance, kept me informed, and watched over my car. He was awesome. As were all the office employees, and body repair people. A very friendly, very professional shop. If you need work on your car, go here.
Rodney D.
Oct 04, 2019
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Tina Collins
Sep 19, 2019
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Bryan E.
Sep 03, 2019
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Caitlin Munozashk
Jul 11, 2018
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This is a great place, Romeo handled my car and he is reasonable, honest, amazing to work with. I can assume other people in this place would be the same. Even some other people I randomly talked to in related business said this was THE place to go. I would recommend this place to anyone and I would be coming back to them if I need auto body job in the future.
Kelly Joslin
Dec 05, 2017
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I took my car in for accident repair and Carey was fantastic. He communicated with me while I was away. He not only repaired the damage, but he also looked into replacement tires for me. I was so excited to pick my car up. The repairs were done beautifully and my car was thoroughly washed and detailed.
Tian Tan
Oct 15, 2016
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Don't go this body shop! What a waste time! This body shop will over charge you more 4-5 time than anyway you go.
I wasted half hour of my time in there with this person name Jesse!
Thank god. I left them a fake address. Otherwise you never know a shop that this what they will do to you car when you park your car outside.
I payer to God to curse them. Waste time and energy.
God, can't believe how they estimate.
I wasted half hour of my time in there with this person name Jesse!
Thank god. I left them a fake address. Otherwise you never know a shop that this what they will do to you car when you park your car outside.
I payer to God to curse them. Waste time and energy.
God, can't believe how they estimate.
Ming De
Jul 07, 2016
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I am so superbly impressed and humbled by my experience at this auto body shop. My break lights completely died off out of the blue and I found this nearby shop on my phone. The owner Don personally took care of my car and fixed my break lights, then he charged me $0. Yes he fixed my car for FREE. I am so thankful, this place definitely does not want to rip you off, to say the least :)
