Smart Choice Heating & Cooling

Wish I could name the two young men who fixed my HVAC system. They knew their systems inside & out, help orient me to the workings of my heating systems, all in a courteous, swift & professional manner. The price was right too! I would recommend this company to friends & family anytime!
Thank you Smart Choice.

Positive: Punctuality, Responsiveness, Value
Our heat pump froze up. I called a few local service companies. Smart Choice was able to.come out next day and fix it immediately. Very happy with service and price.
Service: Repair heating system

We have an oil furnace that turned off when we ran out of oil. We were unknowing that would happen as we recently purchased this house and we’re not familiar with oil furnaces. They were able to schedule us quickly knowing we were without heat in the winter while other companies were scheduling a month out. The tech that came out was knowledgeable, friendly, and taught me a couple tips on basic maintenance of our furnace. We will definitely be using their services again when it comes time for more challenging maintenance/repairs.

Positive: Professionalism, Punctuality, Quality, Responsiveness
Very positive experience for our heater/AC replacement. Estimator, office staff, and technicians were all very pleasant and helpful. Installation started and ended on time. Installation turned out great with no issues. Very satisfied and would definitely recommend.
Services: Install heating system, Installation, Install AC, Install thermostat

If you want good old fashion customer service I highly recommend them! Allissa caring and going the extra mile was out of this century! Amanda in the office great communication! Jose the owner was great to make sure everything is done the way the customer wants it! My installation crew: Nick, Logan and Danny were the Best! And the electrician that came over from Eric Olson Nash and Joey were also way over the top with customer service! I do think I had one other installer that I’m forgetting, he was awesome too!
This company will be my Fortune 500! There is not one out there better!

Smart Choice employees were great to work with. Over a 3-day period - they were communicative about each phase of work, patient with my questions, patient with my dog, and found items in my attic I didn't know were there and brought them down for me. Smart Choice was willing to work with PUD recommendations, even though it reduced the amount of money paid to Smart Choice and I respect that. The one issue was a communication breakdown between the office staff, field crew, and electrician which resulted in the electrician showing up for repairs and me only knowing the field crew said there was a

Jacob was the first one to come out to talk to us about what type of Central Air Unit we were looking to have installed. He was extremely knowledgeable and helped us to select the right unit for us. On installation day, they had a whole crew / team out for delivery, checking the ducts / airflow and EVERYONE was so nice and professional. They had our new ac unit up and running in no time. We've already had it for one year and called for a one year maintenance check-up. Everything is running great and we are very pleased with system we purchased. We highly recommend Smart Choice. You won't be sorry

Smart Choice was our choosing for HVAC work after we looked at their amazing reviews. We had a new air filtration system and a humidifier installed. We were sent a group of courteous professionals who worked hard and expertly to make our home a more pleasant place to live. We are seniors. The new higher humidity in the house helps to alleviate health problems. Not wanting to sound medical, but when indoor humidity drops below 30% during cold months you are apt to have sinus problems and other irritations. The low humidity effects many aspects people do not realize from your wood floors to your

This place is probably the best service I have seen around for HVAC systems. I have tried the most popular one in the area as well but if I had to award a trophy, this company gets it. The service person knew what he was talking about and got my heater fixed in no time at a very fair price. Added to that, he checked the ducts as an extra service. I have no words to express how great and how satisfied we are with their service. Please call them first. As a disclaimer, I am no way related and know no one personally at this company. No discounts were provided for the great review. I am just thoroughly

Jacob arrived on time and showed up wearing a mask. He's very experienced and knew his job well. He was courteous, and I appreciate him wearing disposable booties on his shoes in the house. The price was reasonable, unlike other companies we have used previously. I definitely recommend this company. It doesn't get any better!!

My rental property AC unit had some issues. We called up Smart Choice. They were very responsive and came out the next day. (Earning an extra star for the review) They said the system looks great and the only repair needed was a Capacitor. They charged me $142 to replace the Capacitor (part cost $10). They also charged $110 for the diagnoses. Time it took to replace the capacitor was 5 minutes. They told us the system is working great.

When we checked it a few hours later the symptom was not gone and the AC was not working properly. We called them back out and they said the Coil needs to be replaced

When you have a small crawl space and you know somethings wrong under the house we found out you need to get someone you can trust! We had another company come give an estimate. Their estimate was $1,600. We then called smart choice for a second opinion. The technician they sent crawled underneath the house. Took pictures and fixed it in one shot. The bill was under $300. Boom! The pictures better choice have us were not the same pictures the other company showed us. We would never have known the difference! But the issue is resolved nicely and we have more money to spend on the next repair

Zero stars....I'm extremely disappointed in this company. After receiving a recommendation from a neighbor about great service, and having 2 techs come out on 3 different occasions this summer, they left me melting in the 100 degree heat. During the first visit back in May, I was told there was a locked rotor error and simply flipping the breaker got it up and running again. When it kept happening, I requested a different tech come out, preferably someone more experienced. I was told this tech was their most experienced one. I believe this was a lie considering he was quite young (couldn&apos

What a no-brainer for a great repair company! Our AC unit wasn't turning on, just kind of buzzing, but our furnace was blowing air, just not cool air. My husband called in the morning and they booked us an appointment for later that same day! They were friendly on the phone, and gave us a 2-hour window of time they'd be by. We even got notification of when they were en route to our house. When they arrived, the tech (Brandon), asked to go take a look at the unit and then asked me if he could get clearance for the repair with me or my husband. I told him "me is fine." Apparently

I've had the techs from Smart Choice out to my place twice since our initial appointment, and both times they were professional, courteous, and willing to take the time to explain my system to me so I can do some preventive maintenance on my own. I so appreciate their customer service, and will continue to have them service my home for years to come!

The service was fine. However, I feel $400 to replace a condensate box was way over priced.

Great customer service! From booking to service, all was seamless. The reason for the 1 star deduction is that I had to run out and buy an air filter while my HVAC was being worked on. I asked the rep and he said they could provide one at an up-charge and that he would have to leave and come back. I would think this would be an easy thing to keep on hand in a repair vehicle. I would definitely recommend though!